--- description: Get detailed information about Elina usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elina Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Elina](/software/98868/elina) # Elina Canonical: https://www.capterra.ae/software/98868/elina Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/98868/elina?page=2) > Elina PMS - Property Management System, including: Reservations Management, Channel Manager, Booking Engine, Online Check-in \& Payments > > Verdict: Rated **4.5/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Elina? We work with hospitality: serviced apartments, corporate housing, hotels, pubs with rooms, vacation rentals and workforce accommodation - across the world. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 57 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Vestibule Marketing - **Location**: London, UK - **Founded**: 2007 ## Commercial Context - **Starting Price**: £15.00 - **Pricing model**: Other - **Pricing Details**: Contact elina a price quote for your accommodation business. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Bahamas, Barbados, Belgium, Belize, Bermuda, Cayman Islands, Denmark, Dominican Republic, Finland, Germany, Guernsey, Iceland, Ireland, Isle of Man, Jersey, Luxembourg, Monaco, Netherlands, Norway, Portugal and 4 more ## Features - Accounting Software - CRM Software - Calendar Management - Channel Management Software - Communication Management - Contact Management Software - Document Management Software - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Maintenance Management Software - Marketing Automation Software - Online Payments - Payment Processing Software - Point of Sale (POS) - Rate Management - Rent Tracking - Rental Property Management Software - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management Software - Tenant Tracking - Third-Party Integrations ## Integrations (30 total) - Adyen - Beyond - Breezeway - Duve - Google Ads - Google Analytics 360 - Google Maps - Hotjar - Loopon - Opayo - OutPerform RMS - PayPal - PriceLab - PriceLabs - Pyramid ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) - [Vacation Rental Software](https://www.capterra.ae/directory/30616/vacation-rental/software) - [Rental Property Management Software](https://www.capterra.ae/directory/30929/rental-property-management/software) ## Alternatives 1. [Guesty](https://www.capterra.ae/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Hostaway](https://www.capterra.ae/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Hotelizer](https://www.capterra.ae/software/1029447/hotelizer-pms) — 4.9/5 (89 reviews) 4. [eZee Absolute](https://www.capterra.ae/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Lodgify](https://www.capterra.ae/software/131924/lodgify) — 4.5/5 (1282 reviews) ## Reviews ### "Peace of mind" — 5.0/5 > **Atif** | *25 April 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Payment automation \& booking management flexibility. > > **Cons**: Pax occupancy-based pricing is complicated. ----- ### "I recommend using Elina" — 5.0/5 > **Mark** | *16 January 2023* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It controls all aspects of my business. So its a one stop shop that manages to specialise in all (well most) areas. Its generally easy to use and logical and user friendly > > **Cons**: There are a couple of areas id like to improve but they are not priority so i dont know when or if these will happen. > > Weve been with Elina for about 7 years now i think and they've helped us control all aspects of our business through their PMS in this time.Innovative products are introduced regularly and things are constantly updated after customer requests. Their helpdesk is manned with people you get to know over time and we have relationships with rather than speaking to different people all the time. When things are wrong they listen and im happy that that our hotel business is looked after by them. ----- ### "Product is everything I needed and more. Great support team. I'm a really happy customer." — 5.0/5 > **Fiona** | *13 July 2018* > > **Pros**: My self-catering complex has 12 cottages available for holidays \& for short-term rentals, so was needing a system to cope with stays between 2 days - 3+mths. After much research, I selected Elina and couldn't be more pleased. Elina, together with a new website, has increased my booking and we are now operating at over 95% occupancy April - October and 90% occupancy annually. The best features for me are - - Automatic collection of (2-stage) payments. I now rarely have to get involved with this process. - Ability to specify arrival/depart days, min/max length of stay (my standard set-up), \& then open up a cottage for e.g. a much shorter-stay, or a \`non-standard arrival day, to fill any gaps. - Integration with Staah, so a 2 way integration with many appropriate OTAs - Slick customer-facing booking-engine gives a clear booking process. Branded to look like my own website, including URL (with SSL certification). - Very flexible \& easy to use promotions tool. - \`Guest Lounge is also a great feature and should be a real USP, as many providers don't offer this. Has contributed to making compliance with GDPR easy, as guests can view their personal data held. - Continually upgrading \& revitalising system, which is very reassuring. - Customer service I know it has been said in previous reviews, the support has been fantastic. Good (although could be better) user guides and how-to videos also. > > **Cons**: - Would be good to have a mobile-responsive system, so that working off-site on an iPad, or iPhone is easier. - The back-end property management system is looking a little dated and therefore doesn't reflect/promote the quality of the excellent functionality - Lots of clicking between screens when making a reservation manually - Marketing tool is not as swish as it could be. As I understand it, there are plans to improve all/most of the above though, which would be great. ----- ### "Feature rich PMS and Booking Engine" — 5.0/5 > **Verified Reviewer** | *16 June 2020* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Elina is incredibly feature-rich. It delivers most of the requirements of a dedicated Property Management System and while also being a powerful Booking Engine. The redesign of the booking engine last year produced a very powerful sales process for guests making bookings online. A strong relationship with STAAH makes the integration for channel management quick and easy. > > **Cons**: The accounting and invoicing modules need updating, something that the team at Elina have been working on in the last year. The customer support team are lovely, very very helpful and know their product inside out. To maintain the level of support as they do means that response times can suffer sometimes in busy periods. They do however always deliver a resolution\! > > Like all migrations, Moving to Elina was painful to begin with. However, once we got to know the system its fast, quick and intuitive, and has been getting even more so with the user interface improvements that have been rolled out over the last 12 months ----- ### "The product is ok, but is complicated to use and with rigid limitations. Customer service, forget it" — 3.0/5 > **Verified Reviewer** | *25 June 2018* | Recommendation rating: 0.0/10 > > **Pros**: This suite aims to offer you a comprehensive package, an all in one solution for your hotel needs. They offer a lot of features and if you consider how many they are and how costly they can be if you purchase them separately one by one, the price is not even bad. They make constant improvements and they keep everything in order. being an old time customer, however, over the years I have witnessed many slow downs and server issues that took time to resolve. When they embark in a major improvement, that can also affect your productivity, because things do not go always well at the first take If all the functionalities that they offer worked as promised, this suite would be a great tool, however it is more likely that they will not go beyond a certain level of efficiency, because they are too many, too difficult to work together at a deep level, and subject to continuous change from market innovations It would be betterif your expectations are limited, if you have a small property with simple routines to manage, a simple calendar, rates that don't change too high or low, promotions that don't promote too much, etc. They also have a small website development agency that is managed with taste, and that i have appreciated even more than the booking engine itself. > > **Cons**: The software has its pros and cons as I have already said, you can get the pros without taking the cons onboard. What I find was really bad is customer service. I don't complain too often, but the last time I did - and I believe it was for a right reason - they eventually deleted the ticket itself and dropped it I am learning the hard way, that software developers really don't have any knowledge of customer care; they just sit on their chair all day with their nose on the keyboard and in the end you have to accept what they give you. First thing, ,if for any reason you don't like what you get, it is entirely your problem. They don't seem to care, Well, in spite of 8 years I am happy to have found the strenght to move to a different provider. it took me a big effort, but I am very happy to have done it ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/98868/elina?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/98868/elina) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data