--- description: Get detailed information about athenaOne usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: athenaOne Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone) # athenaOne Canonical: https://www.capterra.ae/software/98735/athenaone Page: 1 / 38\ Next: [Next page](https://www.capterra.ae/software/98735/athenaone?page=2) > Web-based tool that offers electronic health records, revenue management \& patient engagement modules for optimized patient outcomes. > > Verdict: Rated **3.8/5** by 911 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses athenaOne? Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 911 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: athenahealth - **Location**: Watertown, US - **Founded**: 1997 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Case Management Software - Charting - Claims Management Software - Claims Scrubbing - Clinical Notes - Code & Charge Entry - Coding Assistance - Compliance Tracking - Decision Support Software - Document Management Software - Drug Reference Database - E-Prescribing - EMR/EHR - For Medical Purposes - For Physical Therapy - Formulary Management - HIPAA Compliant - In-Patient Management - Initial Assessments - Insurance Eligibility Verification - Inventory Management Software - Invoice History - Medical Billing Software - Medical History Records - Medication Management - Multi-Location - Multi-Provider Practice - Out-Patient Management - Patient Engagement Software - Patient Intake - Patient Management Software - Patient Portal Software - Patient Records Management - Patient Scheduling System - Physician Management - Physician Scheduling - Practice Management - Records Management Software - Reminders - Remittance Advice - Remote Treatment Planning - Scheduling Software - Secure Messaging - Self Service Portal - Treatment Planning - Vaccine Management System - Video Conferencing Software ... and 1 more features ## Integrations (33 total) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software) - [Cardiology EMR Software](https://www.capterra.ae/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.ae/directory/32617/podiatry-emr/software) - [Medical Billing Software](https://www.capterra.ae/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.ae/directory/30949/telemedicine/software) ## Alternatives 1. [Carepatron](https://www.capterra.ae/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [Jane](https://www.capterra.ae/software/178984/jane-app) — 4.8/5 (517 reviews) 3. [SimplePractice](https://www.capterra.ae/software/130710/simplepractice) — 4.6/5 (2827 reviews) 4. [Mend](https://www.capterra.ae/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [Practice Better](https://www.capterra.ae/software/159263/better) — 4.8/5 (96 reviews) ## Reviews ### "User friendly EMR" — 5.0/5 > **Jonathan** | *19 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: EMR really easy to handle for multiple patients. Good for middle to small size practices. I am able to handle multiple records at the same time. > > **Cons**: It works fine for me. No concerns so far. It does require a computer with good specs to run smooth. It would freeze in older pcs. ----- ### "AthenaOne All-in-one EHR" — 5.0/5 > **Lynda** | *12 February 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy to learn and use. All-in-one system for scheduling, medical records, and billing. Great customer support/service. > > **Cons**: Some updates don't always makes sense for all users. > > Fantastic. AthenaOne has been very supportive when we need assistance. Our Customer Support Manager follows up with us regularly to ensure we are getting what we need--even after almost 10 years\! ----- ### "Healthcare software" — 3.0/5 > **alyssa** | *2 April 2026* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: I liked that Athena included everything you would need in the software. It was not the simple version, you were able to do everything from the same software. > > **Cons**: I did not like how athena outsourced quite a bit. Billing was outsourced, so trying to get anything answered on that in was a nightmare. > > Overall, for being a small business, we did not have a good experience. For the price you are paying, you should be able to get ahold of someone from every department, not have to use a middle man. ----- ### "Great system to get payment accurately." — 5.0/5 > **Werner** | *10 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Great to look up patients, great for payments, scheduling patients, medical records > > **Cons**: limited to upload documents. I did not find any other cons. > > The learning process was great, live and virtual training was great and proactive. ----- ### "5 STARS all the way around\!" — 5.0/5 > **Leigh Ann** | *27 February 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: This software hands down is the best I have ever used. I have worked in Medical Administrative for 30 plus years and this one is my favorite. The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have spoken with and if they were taken care of in the end. > > **Cons**: In the beginning I struggled to learn Athena. This would fall on the training. If the proper training is in place, it is very efficient. > > I give it 5 stars\! I wish all practices used this software. ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.ae/software/98735/athenaone?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/98735/athenaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data