--- description: Get detailed information about RxWorks usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RxWorks Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [RxWorks](/software/96539/rxworks) # RxWorks Canonical: https://www.capterra.ae/software/96539/rxworks Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/96539/rxworks?page=2) > Simplify in-practice process with detailed reports while addressing industry-wide specific needs of your clients. > > Verdict: Rated **4.3/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RxWorks? Practices that want a solution that assists in all activities that impact business success. RxWorks streamlines \& simplifies business management while helping to grow practice revenue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 51 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Hong Kong SAR China, Ireland, Malaysia, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom ## Features - Accounting Software - Appointment Scheduling Software - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - Inventory Management Software - Patient Records Management - Payment Processing Software - Treatment Planning ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Veterinary Software](https://www.capterra.ae/directory/30617/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.capterra.ae/software/133166/DaySmart-Vet) — 4.6/5 (284 reviews) 2. [Instinct Science](https://www.capterra.ae/software/1017062/instinct-emr) — 4.9/5 (238 reviews) 3. [Covetrus Pulse](https://www.capterra.ae/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.capterra.ae/software/172485/shepherd-app) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.capterra.ae/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (278 reviews) ## Reviews ### "Clunky and outdated" — 3.0/5 > **Jocelyn** | *26 January 2026* | Veterinary Software | Recommendation rating: 0.0/10 > > **Pros**: The positives for RxWorks include the clipboard function. Being able to create your own clipboards means it's easy to view different patient files and move things for ease of followup. I think potentially there is an ability for customisation, if you have the IT support to do so, however this is not user friendly. > > **Cons**: The communication tab however is trying abysmal. When I am making phone calls and want to make notes of what occured without putting it directly in the patient's medical history (as it may not be relevant), it feels like the current communication tab is not enough. For context I have been a user of the RxWorks program within a veterinary clinic; predominantly as a client care member, so my preference for ease of communication is going to be quite high. So much potential for user error due to lack of automation. IT support is unheard of. Clunky interface with outdated systems for integration. > > RxWorks is one of my least favourite veterinary software interfaces. I think it probably does have good potential from an IT and statistics management side of things however, to the individual user, it is incredibly challenging to navigate and train new staff on. There is a lot of double handling that I feel could be automated; whether that's the edition we have still been using, I'm not sure. But I find that RxWorks has so much room for human error, as creating follow ups such as scheduling sympathy cards and chasing laboratory tests etc all have to be manually input. Whilst results aren't integrated easily either. Now perhaps these things can be automated and we aren't aware of it; however tech support from RxWorks is almost unheard of. I will say my position within the team unfortunately does not allow me to make changes to IT interfaces or contact with the RxWorks team directly for me to be able to be able to be involved in change or feedback. However the clinic I have worked at for the last 9 years using RxWorks, during that time RxWorks have made no notable upgrades or changes. ----- ### "rx works at Forbes Vet Clinic" — 4.0/5 > **sue** | *30 August 2022* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: when i started at the clinic 2 years ago we already had the system up and running i found it easy to use for the whole team and it is easy to teach new team members step by step > > **Cons**: it definately suits our need at the clinic and for our remote clinic also > > they are generally very fast and effective in helping us problem solve and rectify problems ----- ### "RxWorks" — 5.0/5 > **Chris** | *14 December 2018* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, comprehensive, always adapting to change in business models and good product support > > **Cons**: High cost base. Cost for additional terminals. Limited ability to add photos to visit screen (only through importing via scan docs folder). > > Good support to improve my employee knowledge of the program through online training sessions. ----- ### "Operator to management ease of use" — 4.0/5 > **James** | *27 July 2020* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of use form a working level. Working as a nurse for years showed me the features that were available - features that i used differed depending on the role in which i was employed at the time. Now as an manager and administrator, i see the background of how each feature can be better utilized. I feel that bringing my nursing experience into the set up of the many features is a huge benefit. > > **Cons**: Features around the referral clinics setting could do with some improvement as well as reporting and advanced analysis tools. > > Reporting to a university board and corporate management, the reporting features are ticking most of the boxes required. Rx works is by far my favorite PMS and the support available is second to none. ----- ### "For a busy 9 - 5 practice" — 4.0/5 > **Narissa** | *27 July 2020* | Veterinary Software | Recommendation rating: 9.0/10 > > **Pros**: This product has been around for so long that it integrates with almost all major functionalities - TYRO, Idexx, Smart Flow. Customer support is 24/7 and they can jump on and see exactly what you're seeing - you can't go past that\! > > **Cons**: The UI is dated. It is busy which can make it difficult to train new staff members. The client/patient handouts can be found in numerous locations, and can become difficult to locate after a while. > > We installed RXW in Nov 2017, after spending a few months customising our options through performance pack. From the beginning, the support and implementation team have been an absolute dream to work with, and if I've ever had issues or questions, they've put up with me in ways I can only thank them for. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/96539/rxworks?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/96539/rxworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data