--- description: Get detailed information about ArcGIS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ArcGIS Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Public Transportation Software](/directory/30601/public-transportation/software) > [ArcGIS](/software/93333/arcgis) # ArcGIS Canonical: https://www.capterra.ae/software/93333/arcgis Page: 1 / 21\ Next: [Next page](https://www.capterra.ae/software/93333/arcgis?page=2) > Web, on-prem and mobile solutions to help businesses with mapping, data management, predictive modeling, geocoding and more. > > Verdict: Rated **4.6/5** by 503 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ArcGIS? Web, on-prem and mobile solutions to help businesses with mapping, data management, predictive modeling, geocoding and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 503 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ESRI - **Founded**: 1969 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: ArcGIS Online pricing (\<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator. Large organization pricing (100+ users): Contact ArcGIS for a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 204 more ## Features - 3D Imaging - Ad hoc Reporting - Asset Lifecycle Management - Asset Tracking Software - Behavioral Analytics - Chatbot Software - Check-in/Check-out - Color Codes/Icons - Customizable Reports - Dashboard Software - Data Connectors - Data Visualization Software - Deep Learning Software - Demographic Data - Driver Management - Equipment Maintenance Software - Equipment Management - Facility Asset Management - Fixed Asset Management Software - Fixed Route Management - GPS - Geocoding - Geofencing - Geotargeting - Image Management - Location Tracking - Maintenance Management Software - Map Sharing - Metadata Management Tools - Mileage Tracking Software - Mobile Access - Multi-Language - Multiple Data Sources - Multiple Route Support - Order Management Software - Paratransit Management - Predictive Analytics Software - Predictive Modeling - Preventive Maintenance Software - Process/Workflow Automation - Publishing/Sharing - Reporting & Statistics - Routing - Scheduling Software - Service Request Management - Strategic Planning Software - Third-Party Integrations - User Management - Visual Analytics - Workflow Management Software ... and 12 more features ## Integrations (1 total) - AutoCAD ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Public Transportation Software](https://www.capterra.ae/directory/30601/public-transportation/software) ## Related Categories - [Public Transportation Software](https://www.capterra.ae/directory/30601/public-transportation/software) - [GIS Software](https://www.capterra.ae/directory/30566/gis/software) - [Facility Management Software](https://www.capterra.ae/directory/30211/facility-management/software) - [Location Intelligence Software](https://www.capterra.ae/directory/31461/location-intelligence/software) - [Artificial Intelligence Software](https://www.capterra.ae/directory/30938/artificial-intelligence/software) ## Alternatives 1. [PolicyMap](https://www.capterra.ae/software/165945/policymap) — 4.8/5 (53 reviews) 2. [Trimble Cityworks](https://www.capterra.ae/software/80839/cityworks) — 4.4/5 (27 reviews) 3. [Maptitude](https://www.capterra.ae/software/93335/maptitude) — 4.8/5 (88 reviews) 4. [Asset Essentials](https://www.capterra.ae/software/113574/assetessentials) — 4.4/5 (284 reviews) 5. [OpenGov Enterprise Asset Management](https://www.capterra.ae/software/79186/cartegraph-asset-management) — 4.6/5 (28 reviews) ## Reviews ### "Strong GIS Tool with a bit of a learning curve" — 4.0/5 > **Daniel** | *3 June 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals. > > **Cons**: Depending on how the data is structured and how you envision your visualization to look there can at times be a steep learning curve making it challenging for beginners > > My overall experience with ArcGIS has been positive, especially for advanced GIS tasks, though it requires patience to master. ----- ### "ArcGIS Software review" — 5.0/5 > **Rod** | *13 March 2026* | Civil Engineering | Recommendation rating: 3.0/10 > > **Pros**: The ability to quickly develop utility maps from GIS. This software works great for realtime updating of maps on an electronic notebook out in the field. > > **Cons**: It is a Esti software product so it will be overly expensive but you are buying the industry best GIS software > > Integrated well with local government GIS. We found the software to easily learn if you have training in other CAD software. ----- ### "Maps are now interactive" — 3.0/5 > **Anthony** | *5 November 2025* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: The ArcGIS eco-system has come a long way and now incorporates mobile workflows and data entry to enable an enterprise-wide solution > > **Cons**: Oftentimes, small bugs and issues can set back operations, but once these are worked out, all functions resume normally. > > I've used ArcGIS since 2002 and have seen the system embrace web-based mapping as opposed to a workflow that solely supported paper based or PDF based static maps ----- ### "ArcGIS is the industry standard for GIS Software" — 5.0/5 > **Kevin** | *30 June 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: ArcGIS is a valuable software that is essential to our operations. We use it to develop maps and then these maps are integrated into other software applications through the API or as standalone web applications. ArcGIS really is the industry standard. > > **Cons**: We have to have someone on staff that is dedicated to running and maintaining our ArcGIS organization. There is absolutely a learning curve. > > We have been using ArcGIS for about 6 years to map water and sewer infrastructure. We started our ArcGIS organization from the ground up. It really has been a learning process for us and we are constantly discovering new ways to use ArcGIS to collect and present data. ----- ### "ArcGIS is a quality product" — 4.0/5 > **Tim** | *20 November 2025* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: The ability to use data across multiple platforms. The ease of importing data into other platforms we use. > > **Cons**: Sometimes the software feels clunky. It does feel like it was designed by data analysists, not people who'd actually utilize it, > > Overall my experience is positive. I use it on a daily basis, it has tools that help us accurately represent our system. ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.ae/software/93333/arcgis?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/93333/arcgis) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data