---
description: Get detailed information about eleveo Workforce Optimization usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eleveo Workforce Optimization Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [eleveo Workforce Optimization](/software/92461/callrec)

# eleveo Workforce Optimization

Canonical: https://www.capterra.ae/software/92461/callrec

> Eleveo provides effective, simplified solutions for complex contact center problems, using modern frameworks and cloud native tech.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: eleveo

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Attendance Tracking Software
- Audit Management
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Transcription
- Dashboard Software
- Data Visualization Software
- Employee Management
- Event Triggered Actions
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Management
- Recording
- Reporting/Analytics
- Risk Management Software
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Compliance Software](https://www.capterra.ae/directory/30110/compliance/software)
- [Workforce Management Software](https://www.capterra.ae/directory/30210/workforce-management/software)
- [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software)
- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)

## Alternatives

1. [Calabrio ONE](https://www.capterra.ae/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)
2. [Playvox](https://www.capterra.ae/software/164542/playvox) — 4.8/5 (109 reviews)
3. [Cloud Assess](https://www.capterra.ae/software/133476/cloud-assess) — 4.7/5 (78 reviews)
4. [WinTeam](https://www.capterra.ae/software/184185/winteam) — 4.4/5 (123 reviews)
5. [Checkit](https://www.capterra.ae/software/178590/checkit) (0 reviews)

## Reviews

### "eleveo Workforce" — 5.0/5

> **Thomas** | *24 March 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software for Eleveo is easy to use once setup. We have not had near the issues with Eleveo's as we have with other other software that has been deployed with other teams across the network. Definitely my preferred solution by far.
> 
> **Cons**: Eleveo has been meticulous about the metrics and information it gathers. This makes it take time to initially setup for each team, but in the end this is a definite benefit. My only real gripe is logging into the cloud WFM system doesn't use the same LDAP credentials as replay etc. Keeping track of multiple accounts can be troublesome.
> 
> I'm happy with our overall experience.

## Links

- [View on Capterra](https://www.capterra.ae/software/92461/callrec)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/92461/CallREC/> |
| en-AE | <https://www.capterra.ae/software/92461/callrec> |
| en-AU | <https://www.capterra.com.au/software/92461/callrec> |
| en-CA | <https://www.capterra.ca/software/92461/callrec> |
| en-GB | <https://www.capterra.co.uk/software/92461/callrec> |
| en-IE | <https://www.capterra.ie/software/92461/callrec> |
| en-IL | <https://www.capterra.co.il/software/92461/callrec> |
| en-IN | <https://www.capterra.in/software/92461/callrec> |
| en-NZ | <https://www.capterra.co.nz/software/92461/callrec> |
| en-SG | <https://www.capterra.com.sg/software/92461/callrec> |
| en-ZA | <https://www.capterra.co.za/software/92461/callrec> |

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