---
description: Get detailed information about PatientNow usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PatientNow Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [PatientNow](/software/92269/patientnow)

# PatientNow

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> PatientNow is a cloud-based practice management software designed specifically for aesthetics and wellness industry operations.
> 
> Verdict: Rated **3.9/5** by 301 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses PatientNow?

PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 301 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 3.9/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: PatientNow
- **Location**: Greenwood Village, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact PatientNow for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management Software
- Client Management
- Coding Assistance
- Confirmations/Reminders
- Customizable Reports
- Customizable Templates
- Document Management Software
- E-Prescribing
- EHR/EMR Integration
- EMR/EHR
- Electronic Payments
- Faculty/Staff Management
- For Medical Spas
- Gift Card Management
- HIPAA Compliant
- Image Management
- Inventory Management Software
- Marketing Automation Software
- Medical Billing Software
- Multi-Location
- Online Booking
- Patient Education
- Patient Portal Software
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling System
- Payment Processing Software
- Physician Scheduling
- Practice Management
- Reminders
- Reporting & Statistics
- Revenue Management Software
- Scheduling Software
- Self Service Portal
- Template Management
- Third-Party Integrations
- Treatment Planning

## Integrations (18 total)

- Aesthetix CRM
- Aspire
- Canva
- Cherry
- Clover
- DoseSpot
- Doxy.me
- Fullscript
- GoTo Meeting
- Grade.us
- Lab Management System
- QuickBooks Online
- RxPhoto
- Swell
- Swell

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Medical Spa Software](https://www.capterra.ae/directory/30582/medical-spa/software)

## Related Categories

- [Medical Spa Software](https://www.capterra.ae/directory/30582/medical-spa/software)
- [Patient Engagement Software](https://www.capterra.ae/directory/31085/patient-engagement/software)
- [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software)
- [Medical Practice Software](https://www.capterra.ae/directory/20029/medical-practice-management/software)
- [Medical Scheduling Software](https://www.capterra.ae/directory/30027/medical-scheduling/software)

## Alternatives

1. [AestheticsPro](https://www.capterra.ae/software/93446/aestheticspro) — 4.5/5 (678 reviews)
2. [ZENOTI](https://www.capterra.ae/software/131057/zenoti) — 4.4/5 (1291 reviews)
3. [Pabau](https://www.capterra.ae/software/140062/pabau-crm) — 4.7/5 (655 reviews)
4. [Remedly](https://www.capterra.ae/software/180647/remedly) — 4.6/5 (77 reviews)
5. [Aesthetic Record](https://www.capterra.ae/software/162938/aesthetic-record) — 3.5/5 (76 reviews)

## Reviews

### "Patient Now Rookie In Training" — 5.0/5

> **Rhiannon** | *6 June 2025* | Cosmetics | Recommendation rating: 6.0/10
> 
> **Pros**: I like that has so many ways to keep up with patient details. It is easy to look back and find things that we have missed1
> 
> **Cons**: Sometimes its not super user friendly especially on an iPad :( But we are learning to adjust slowly but surely\!
> 
> I would say it’s been pretty good so far\! It has its ups and downs which come with any system but as we continue to learn it becomes a lot easier\!

-----

### "Patient Now Review" — 3.0/5

> **Tonya** | *17 July 2026* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: The scheduling module is fairly simple to navigate.  Easy to schedule and reschedule appointments.  The support staff is very knowledgeable, helpful and friendly.
> 
> **Cons**: The billing module needs work.  Requires a lot of manipulating to correct any mistakes or entries. The sales tax cannot be for individual products, it's either all or none. You have to uncheck the box on every transaction.
> 
> Most of the modules are easy to navigate through.  It does need some updated features to make it easier to print records or a summary of records. Same with the billing module.  I will say that the support they have is great.  The staff is knowledgeable and very helpful with any questions or problems you may have.

-----

### "PatientNow is Great\!" — 4.0/5

> **Cathy** | *10 June 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: I like that the PatientNow platform is easy to navigate. We transitioned from another EHR system and we were able to scan previous charts into PatientNow and organize them properly.
> 
> **Cons**: The PatientNow payment collection function could be improved. We are having issues updating our Pax machines to properly reflect updated fees. Support has tried to help but it seems to be a work in progress.

-----

### "Excellent, very technical tool." — 5.0/5

> **Verified Reviewer** | *25 February 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place. It saves me from juggling three different systems.
> 
> **Cons**: It feels like I'm using an old DOS system. It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy.
> 
> Great, deeply integrated system, although it has a deep learning curve, but PatientNow is a solid choice.

-----

### "Misleading Claims of Software Capabilities and Support is Lacking Once the Sale is Made" — 3.0/5

> **JEFFREY** | *5 March 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10
> 
> **Pros**: Marketing interface, photo software, booking
> 
> **Cons**: Customer support and in close second- lack of a real EMR
> 
> We were told we could replace our EMR with this one-stop solution and that's simply not at all true. The "EMR" in this software dos not comply with regulations and will not work for any practice that provides medical services as opposed to medspa services. &#10;Salespeople and onboarding contacts simply seem to disappear once the sale is made.&#10;We were reduced to begging them for help and though they could never seem to find the time to help their billing team never missed a bank draft.&#10;I'm left to dispute charges with our credit card company even after cancelling.

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## Links

- [View on Capterra](https://www.capterra.ae/software/92269/patientnow)

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