--- description: Get detailed information about Kitomba Salon and Spa Software usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kitomba Salon and Spa Software Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Kitomba Salon and Spa Software](/software/91452/kitomba) # Kitomba Salon and Spa Software Canonical: https://www.capterra.ae/software/91452/kitomba Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/91452/kitomba?page=2) > Kitomba Salon and Spa Software has been helping salons, spas, and clinics achieve success for over 20 years. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kitomba Salon and Spa Software? Kitomba is designed for salons, spas, barbershops, and clinics. With specialised features and free support, Kitomba helps simplify operations so you can grow your salon business with confidence. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 80 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Kitomba - **Location**: Wellington, New Zealand - **Founded**: 2002 ## Commercial Context - **Pricing Details**: Kitomba has a variety of packages to suit your salon, spa or clinic. Please leave your details on the contact form and a Kitomba expert will be in touch with you. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United States ## Features - Access Controls/Permissions - Accounting Software - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Confirmations/Reminders - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Electronic Payments - Email Marketing Software - Employee Management - Faculty/Staff Management - For Medical Spas - For Salons and Spas - Gift Card Management - Inventory Management Software - Loyalty Program - Marketing Automation Software - Mobile Access - Multi-Location - Online Booking - Online Payments - Payment Processing Software - Payroll & Commissions - Payroll Management - Performance Metrics - Point of Sale (POS) - Real-time Scheduling - Recurring Appointments - Reminders - Reporting & Statistics - Scheduling Software - Task Management Software - Time & Expense Tracking - Vendor Management Software - Website Integration ## Integrations (4 total) - Mailchimp - PayPal - Vish - Xero ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Salon Software](https://www.capterra.ae/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.ae/directory/30028/salon/software) - [Spa Software](https://www.capterra.ae/directory/30782/spa/software) - [Scheduling Software](https://www.capterra.ae/directory/30087/scheduling/software) - [Business Management Software](https://www.capterra.ae/directory/30532/business-management/software) - [Medical Spa Software](https://www.capterra.ae/directory/30582/medical-spa/software) ## Alternatives 1. [GlossGenius](https://www.capterra.ae/software/174830/glossgenius) — 4.8/5 (348 reviews) 2. [Mangomint](https://www.capterra.ae/software/187593/mangomint) — 4.9/5 (300 reviews) 3. [Aura Salonware](https://www.capterra.ae/software/181855/salonos) — 4.6/5 (83 reviews) 4. [DaySmart Salon](https://www.capterra.ae/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 5. [Vagaro](https://www.capterra.ae/software/153752/vagaro) — 4.7/5 (3479 reviews) ## Reviews ### "Happy user" — 5.0/5 > **Brooke** | *19 December 2024* | Cosmetics | Recommendation rating: 3.0/10 > > **Pros**: Easy to use, clear functional layouts, able to be colour coded for services, easy and clear to keep clients records up to date, and good options of reports available > > **Cons**: Occasionally would set back to a default setting and took some to restore our settings. This is very minor con. > > Great, best product that I have used in my hairdressing career. ----- ### "Excellent customer service" — 5.0/5 > **Sandy** | *8 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Customer support is amazing. They were fast and efficient in helping with a salon take over and stayed late to make sure things were transferred after 8pm. Above and beyond customer service > > **Cons**: It would be easier if there was an app for our phone, this would be more efficient than using the web browser > > AAA++ I am very happy with the oval service I received from and the products, it was easy for me to transition as the new Salon owner ----- ### "Kitomba’s the only way to go" — 5.0/5 > **Mel** | *8 December 2024* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, lots of features, great storage of client history, txt and rebooking easy. > > **Cons**: The price. When I went out independently it was too expensive to continue to use for my small schedule. > > Kitomba was the first salon software I used. It was fantastic. Very easy to use, lots of features to help with workflow and meeting KPIs. ----- ### "Kitomba 1 star" — 1.0/5 > **Luke** | *17 February 2026* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Most software platforms offer the same functionality Kitomba is easy to use and reliable but that’s it. It’s multi site is good to use but tired and needs a facelift > > **Cons**: Lack of development they are 5 years behind and always playing catch up. Lack of investment in bringing new ideas and tech to that is standard on other platforms Kitomba pay was a disaster equipment didn’t work (in any location) caused massive issues and they didn’t do anything about it > > Treated me and my business with disdain partnered with less than reputable 3rd party payment providers that provide no oversight for when something goes wrong honestly avoid there are better platforms ----- ### "Long term happy customer" — 5.0/5 > **Sarah** | *7 January 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I have trialled other software but nothing is as comprehensive as Kitomba. Having it on your desktop makes it run really fast as well as having the cloud based options. The depth of reports available make managing a business easier whether your in Spa or working remotely. > > **Cons**: Obvisouly price point is a little more than other softwares but you really do get what you pay for, so a customer of 16+ years Im still here\!\!\! > > Support \& customer service is always available when needed. Ive never had any major issues \& the software continues to evolve over time especially the last couple of years. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/91452/kitomba?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/91452/kitomba) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data