---
description: Get detailed information about SirsiDynix Symphony usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: SirsiDynix Symphony Price, Reviews & Ratings - Capterra United Arab Emirates 2026
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Breadcrumb: [Home](/) > [Library Automation Software](/directory/30022/library-automation/software) > [SirsiDynix Symphony](/software/8965/sirsidynix-symphony)

# SirsiDynix Symphony

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> Integrated library management system which helps institutions with acquisitions, cataloging, circulation, outreach and reporting.
> 
> Verdict: Rated **4.1/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SirsiDynix Symphony?

Library management system which assists institutions of all sizes with cataloging, task tracking, workflow management and itemized search.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 15 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SirsiDynix

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Sirsi Dynix for pricing details
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Circulation Management
- OPAC
- Patron Management
- Self Check-In/Check-Out

## Support Options

- 24/7 (Live rep)

## Category

- [Library Automation Software](https://www.capterra.ae/directory/30022/library-automation/software)

## Alternatives

1. [MEDAD Library Services Platform](https://www.capterra.ae/software/1032465/medad-library-services-platform) — 4.0/5 (5 reviews)
2. [Surpass](https://www.capterra.ae/software/8980/surpass) — 4.8/5 (128 reviews)
3. [Simple Little Library System](https://www.capterra.ae/software/189633/simple-little-library-system) — 4.7/5 (29 reviews)
4. [Follett Destiny Library Manager](https://www.capterra.ae/software/8972/destiny-library-manager) — 4.5/5 (35 reviews)
5. [Mandarin](https://www.capterra.ae/software/29128/mandarin) — 4.7/5 (60 reviews)

## Reviews

### "Long Term Happy Customer" — 5.0/5

> **Amy** | *8 November 2022* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Sirsi customer service and educational resources, through online classes, for staff is great\! If we have an issue we can easily reach out to someone and have the issue resolved within days or quite often a few hours. Truly great team to work with at SirsiDynix.
> 
> **Cons**: I really don't have any cons at this time.  That's a rare thing to say but honest. Updates are timely, their staff is quick to respond and our systems runs smoothly.
> 
> We moved from a smaller, more school like system, several years ago. Switching to SirsiDynix was a great decision.  We have remained happy customers through all those years\!

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### ""A Symphony of Library Automation: Unlocking the Power of SirsiDynix"" — 4.0/5

> **Devendra Kumar** | *24 January 2023* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: 1. I liked the ease of use and the user-friendly interface. The software was intuitive and had a logical flow, which made it easy to learn and use.2. The most impactful features are the library search, the user accounts, and profiles, the ability to customize the library's appearance, and the integration with other library systems.3. The product is easy to use, with a clear and intuitive interface. I found the setup and configuration process to be relatively straightforward.4. Integration with our existing business processes was easy and the software provided us with the tools and support to integrate quickly and easily.
> 
> **Cons**: One of the biggest criticisms of SirsiDynix Symphony is its user interface. While the software is designed to be intuitive and user-friendly, many users have found its interface to be clunky and difficult to navigate. Additionally, some users have found that the software is not well integrated with their existing business processes, making it difficult to use effectively. In addition, some users have noted that certain features are missing or could be improved, such as greater customization options and better search capabilities.
> 
> My overall experience with SirsiDynix Symphony has been positive. It provides an easy-to-use, intuitive and reliable library management solution that can be used to manage library collections and services. The solution offers features such as cataloging, circulation, acquisitions, patron management, reporting, and more.We have been using SirsiDynix Symphony to manage our library's cataloging, circulation, and acquisitions processes. The software has enabled us to better track our library resources, manage patron accounts, and generate reports. It also provides us with the ability to easily search and find items in our catalog. This has made it much easier and more efficient for our patrons to access the resources they need.The benefits we have realized from using SirsiDynix Symphony include improved accuracy and efficiency in managing our library's resources, easier access to our library's catalog, and better tracking of patron accounts. We have also been able to save time and money by streamlining our library processes. Overall, SirsiDynix Symphony has been an invaluable tool in helping us better manage our library.

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### "Frustrating glitches" — 3.0/5

> **Yvonne** | *21 August 2018* | Higher Education Software | Recommendation rating: 3.0/10
> 
> **Pros**: I love that this can make library automation easier.  It has all the features need for libraries, large and small.
> 
> **Cons**: Sirsi is full of bugs.  Updates don’t and can’t come fast enough.  It’s not intuitive and you can do the same actions about 3 o4 different ways which is tough when training since everyone end up doing things differently.  There are a ton of quirks to get used to in billing which is the worst since this causes a lot of frustration among patrons, too.  If I ruled our library system, I would have chosen something else.

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### "Symphony supports Libraries today as well as set a foundation for future platforms" — 4.0/5

> **Verified Reviewer** | *6 May 2021* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Sirsidynix symphony has an open architecture which is the basis of our community library's road map of transition towards cloud based future.&#10;&#10;Among deployment options offered by symphony, I recommended symphony web to the community Library. We have saved enormous funds for software and hardware upgrades, configurations and third party integrations. &#10;&#10;With Sirsidynix Symphony, the library has offered services offline. In the event of unavailable internet, we have been able to check-in and check-out the resources.&#10;&#10;Symphony's best-of-breed technology helps to connect the community library's patrons to servers of relevant patrons such as EBSCO.&#10;&#10;The utility program in Symphony has been very resourceful to technical service department. Right from selection of materials, Symphony keeps acquisition processes in control by tracking transactions with vendors and sending automatic notifications to concerned staff about the status of orders
> 
> **Cons**: The offline feature mainly serves check-in and check-out tasks. This means that external servers containing vital information   are not reached. I wish symphony adds a module which mirrors partner servers to local servers which could be resourceful in the event of internet unavailability.
> 
> While enjoying features presently available in Symphony, we have made future plans based on cloud based architecture which is characteristic with the software

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### "Ah, my old friend SirsiDynix" — 4.0/5

> **Verified Reviewer** | *6 February 2019* | Higher Education Software | Recommendation rating: 6.0/10
> 
> **Pros**: It really gets the job done, and has features for everything I've ever needed it for.
> 
> **Cons**: It's difficult to learn to use and difficult to teach others how to use
> 
> I've been a cataloging librarian for about 10 years and this is the only program I've ever cataloged in. It functions exactly as I've ever needed it to; the acquisitions is straight forward, the cataloging functions work well and accomodate all number of media, and I have never been in a situation where I couldn't find a way to do it in Sirsi. Importing records is particularly easy, it's a great tool for copy catalogers. However, nothing is without flaws. This is a highly specialized ILS, it requires training and time to understand. None of it is particularly intuitive and some functions I've never used -- but been told not to because they're too complicated and easy to screw up. I have no hard feelings regarding these things, but I will admit, that anytime I've trained anyone to use it, it's a time-consuming and complicated process. Luckily, for training and otherwise, some 'tabs' or features can be locked or password protected to limit access to the only person that needs to use those functions. Overall, I wouldn't recommend SirsiDynix to anyone without knowing whether or not it could meet their library's needs and be worth sinking the time into training it requires.

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