DrChrono

Who Uses DrChrono?

DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.

What Is DrChrono?

DrChrono EHRs robust practice management side of our all-in-one cloud-based mobile EHR comes with speech-to-text and custom templates/forms to chart effectively. With DrChronos PM software you get a live claims feed for billing and payment processing, HCFA/Superbill generation, and e-fax integration. Real-time eligibility checks helps you check patients informat, and custom appointment reminders that can go through email, SMS, or phone in any order. For students please visit DrChrono University.

DrChrono Details

DrChrono

http://www.drchrono.com

Founded 2009

#1 EHR 5 Years in a Row
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DrChrono pricing overview

DrChrono does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Pricing Details

Contact DrChrono for price/quote

Free Version

No

Free Trial

Yes

DrChrono deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

DrChrono Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management Software
  • Client Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
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  • For Chiropractors
  • Forms Management
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  • Healthcare Compliance
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  • Invoice Management
  • Multi-Location
  • Outcome Assessment Tools
  • Patient Management Software
  • Patient Records Management
  • Records Management Software
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling Software
  • Self Service Portal
  • Task Scheduling
  • Workflow Management Software

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DrChrono Alternatives - Capterra UAE 2021

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DrChrono Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.1
Customer Service Software 3.8
Features 4
Value for Money 3.9

Review software

Share your experiences with other software buyers.

Write a Review!
Dr baden P.
Owner / Primary Chiropractic Physician at Fit 4 Life Chiropractic
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    2 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/05/2018

"Save thousands in upfront expenses."

Comments: I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.

Pros: They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.

Cons: The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

  • Reviewer Source 
  • Reviewed on 24/05/2018
Dr john Z.
Non-Force Chiropractor
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/04/2020

"The ultimate software partner for your Mac computer office!"

Comments: Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.

Pros: Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.

Cons: I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/04/2020
Daniel B.
Owner/Doctor
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/04/2021

"I have used this product for years and I wouldn’t use anything else"

Comments: Every year they contact me to make sure I am aware of the new updates that come automatically. I’m not sure any other company does that.

Pros: I love the fact that I use my iPad. I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

Cons: I only wish that when I choose a billing profile it gets rid of the last diagnosis codes. I also wish I could make a section start on a new page. I read X-rays and it would be nice to be on its own page and not attached to my soup note.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/04/2021
Shahla A.
MD
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/01/2021

"System Shut down every week"

Comments: For the last 1 year: Poor experience. 2018: It was an excellent soft ware

Pros: I liked their billing part but what's the point as you end up losing more money by these constant shut downs and we have to reschedule our patients. We still have to pay our providers out of our pocket. My biggest concern is a medication error while the system is down. We can not evaluate patients without their medical records. It was really good when I first signed up 2 years ago but for the past 7-8 months, it has become a nightmare to deal with constant shut downs of the system.

Cons: Lack of care on part of your customer support. You should be honest about your capability to trouble shoot an issue. Stop taking more customers if you can not handle the traffic. I referred so many people to you when your service was good however it appears now you have compromised quality of your service to get more customers.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/01/2021
Amy S.
Clinical Massage Therapist
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/01/2021

"Massage Therapist Employee at a Chiropractic Clinic"

Comments: I trust the business savvy of the Chiropractor that I worked for while using this software. He did his research and chose this software despite that it is less catered to a Chiropractic office than a medical doctor's office. There are many good aspects to it. It is ultimately more than what I would need as a Massage Therapist and not enough of what I would need. It was ideal to have it for my notes while being an employee, however. I wish all software had such wonderfully customized SOAP notes!

Pros: The SOAP notes were amazing. Being able to customize how to use them in terms of using intensity number scales, images, drop menus for frequently address muscles and more. It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy changes to everything that could have been different that session. Well through thew, easy to use. The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

Cons: 1) The system does not allow for varying appointment times for different types of practitioners. For instance, clients trying to schedule a 10min chiropractic adjustment & 60min massage ONLINE, would have their massage session only block off 10mins of the MT's schedule. (When the MT only had 15mins between clients, the client was led to believe they scheduled their 60min!)This created a lot of confusion for the clients and the staff needed to watch these bookings like a hawk. We regularly had to call clients & manually reschedule both the chiro & MT appointments over the phone, defeating the purpose of online scheduling. 2) It is very expensive at its base price. I realize that it is for health care professionals who are billing insurances companies etc. so the value may be there but it prices out many. Massage therapy practices, even those that bill insurance, have smaller profit margins than many doctor offices and could not afford this in most cases.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/01/2021