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What Is Sisense?

Sisense democratizes end-user reports so that every end-user receives access to the data and valuable insights that govern their business. Use the reporting software with special features to customize BI report content, control distribution lists of the report, apply filters to relevant information in certain groups, and play with the format. The final output is a report that is destined to the right audience and targeted with the correct info that makes decision making data-driven

Who Uses Sisense?

From emerging startups to established enterprises, with the ability to scale and grow as your business does.

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Reviews of Sisense

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dima
Dima
BI Developer in Israel
Verified LinkedIn User
Gambling & Casinos, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good product with fast learning curve.

5.0 3 years ago

Comments: Very good product with fast learning curve.
The support of Sisense is very good, fast response and professional answers.

Pros:

The visualization part is very easy and convenient, there are no many small things to adjust like in other programs

Cons:

Lack of basic features like font formatting, If you to so you can but only by javascript code.

Maxime
Vice-President in Canada
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best product for your shift in data analytics

5.0 5 years ago

Comments: Working in healthcare, we needed a powerful tool that would allow us to make our clients capable of easily visualize and understand their data in order to improve their operational productivity as well as the quality of care they dispense to their population of patients. Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards. It allowed us to bonify our offering and therefore increase our revenues while better serving our clients.

Pros:

Sisense is easy to install and setup. It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data. Sisense is also easy to embed and therefore makes it easy to provide our users with self-service analytics. Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.

Cons:

The fact that multiple data models (elasticube) are competing for resources (mostly RAM) on a single server.

Jessica
IT Specialist in US
Construction Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Analytics Tool

5.0 2 months ago

Comments: Compared to other tools like this one, I think this one offers the most for the cost. No real complaints about the tool whatsoever.

Pros:

The ease of use, ease of setup, and the customizations.

Cons:

Roles and permissions for users could have more options.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Sisense is very flexible, but not for the faint of heart

3.0 5 years ago

Comments: We deployed Sisense embedded in our own suite of healthcare software products and have been overall fairly pleased with the results. We can achieve almost anything we set out to do with some combination of plugins and existing functionality, and some additional paid work through their professional services team. Unfortunately, I have not been impressed with the support we've received. We had a lot of critical issues during implementation and it was difficult to engage Sisense to actually help troubleshoot the problems. The support has improved over the past year but their stellar support was a prime selling point during the sales process and I can't say that they have delivered on that. Overall, there's a lot of opportunity when deploying Sisense, but be prepared to step up and solve your own problems.

Pros:

We really liked the fact that sisense is a "full-stack" BI tool so we could keep a separate reporting data store without having to pay extra fees for SQL licensing. We have a LOT of data since we work in healthcare, and paying SQL licensing fees to store an extra set of data would essentially double our reporting costs. There are many plugins available that you can use in combination to build a very flexible system.

Cons:

One of the issues we ran into was becoming dependent on plugins and non-standard setup procedure to support our unique needs. As our system grew, it was difficult to find reliable support people to work with us on the Sisense side. The support team did not have the technical expertise I would expect for such a complicated product, so we ended up learning a lot on our own and solving our own problems.

Loiane
VP - Business Analysis in US
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Siense is feature-packed and getting better

5.0 4 years ago

Comments: We tried a number of different products before settling on Sisense. Ultimately, we are really pleased with our decision. What Sisense offers with the eCube concept is a perfect way to promote creative use of the data but still control sensitive information.

Pros:

Sisense feels more modern than other alternatives we tried. The concept of eCubes is, by far, my favorite allowing a collection of data to be containerized for reporting in any way imaginable. Automated alerts are a newer feature that is becoming very useful. The look and feel of the system overall is really nice and pleasant to use. Plugins can add a lot of functionality that isn't included out-of-the-box.

Cons:

While Sisense is mostly really responsive and quick feeling, there are unexplained times of lag or unresponsiveness. Embedding visuals is difficult and they don't always work depending on where you are embedding them.