---
description: Get detailed information about Qualifacts Credible usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Qualifacts Credible Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Qualifacts Credible](/software/85301/credible)

# Qualifacts Credible

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> Comprehensive, intuitive, and configurable Behavioral Health EHR that improves clinical, administrative, and financial operations.
> 
> Verdict: Rated **3.9/5** by 72 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Qualifacts Credible?

Enterprise-level, EHR solution for large community mental health centers, multi-location/specialty agencies, CCBHCs, residential/inpatient facilities, IDD/autism agencies, public health, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 72 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualifacts
- **Location**: Nashville, US
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: We are happy to discuss solutions and pricing for individual agencies. Qualifacts offers three EHRs – Credible, CareLogic, and InSync - our team of experts will help you find the best solution based on your location, programs, and specific needs. For additional pricing information, please request a demo.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling Software
- Charting
- Clinic Interoperability
- Coding Assistance
- Confirmations/Reminders
- Decision Support Software
- Document Management Software
- E-Prescribing
- EMR/EHR
- HIPAA Compliant
- Initial Assessments
- Medical Billing Software
- Patient Communications
- Patient Portal Software
- Patient Records Management
- Reporting & Statistics
- Secure Messaging
- Telemedicine Software
- Therapy Notes
- Treatment Planning

## Integrations (1 total)

- Method One

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Mental Health Software](https://www.capterra.ae/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.ae/directory/30217/mental-health/software)
- [Mental Health EHR Software](https://www.capterra.ae/directory/32510/mental-health-ehr-software/software)
- [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software)

## Alternatives

1. [Sessions Health](https://www.capterra.ae/software/1039430/sessions-health) — 4.9/5 (127 reviews)
2. [EHRYourWay](https://www.capterra.ae/software/118789/ehr-your-way) — 4.9/5 (529 reviews)
3. [Valant EHR Suite](https://www.capterra.ae/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews)
4. [CounSol.com](https://www.capterra.ae/software/124769/counsol-com) — 4.7/5 (829 reviews)
5. [TherapyNotes, LLC](https://www.capterra.ae/software/118981/therapynotes-com) — 4.7/5 (969 reviews)

## Reviews

### "Efficient and Reliable EHR Solution" — 5.0/5

> **Amanda** | *26 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: User-friendly interface and robust features
> 
> **Cons**: Occasional system updates can be disruptive
> 
> Qualifacts Credible has been a fantastic tool for our behavioral health organization. Its user-friendly interface, customizable workflows, and robust reporting have streamlined our operations. The exceptional customer support ensures we’re always maximizing its potential. Highly recommended for healthcare providers\!

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### "A growing and improving EHR" — 3.0/5

> **Jaime** | *14 November 2024* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of getting data out of the system for reports and the ease of access for auditing charts internally.
> 
> **Cons**: All the latency issues and not keeping up with ADA compliance
> 
> Decent overall. Would like some easier functionality with form building and report writing.

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### "The EHR that gets the job done\!" — 5.0/5

> **Traivius** | *14 November 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The interface is straightforward and well-organized, making it easy to navigate. I also appreciate the high level of customizability that Credible offers, along with its seamless integration with a powerful BI tool like Yellowfin.
> 
> **Cons**: The UI looks old, however their are mass improvements beginning to release that offers a modern look.
> 
> Credible is the first EHR I’ve worked with, and I’m grateful for the experience. I feel that the onboarding and learning process could have been much more challenging with another system. I also appreciate the training sessions and continuous learning opportunities that Credible provides.

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### "Credible- 2 Thunbs up" — 4.0/5

> **Bryan** | *7 September 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Credible give a wide array of options that allowed us to build out our EMR to fit our needs
> 
> **Cons**: Implementations was a little wonky.. doesn’t offer all the options that we wouldnlikr
> 
> Over all good experience,  like the options available just wish there were additional

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### "The Most Intuitive and Customizable System on the Planet" — 5.0/5

> **Anne** | *26 November 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: 1. The intuitive layout makes navigating and training new staff easy. &#10;2. Customizable features allow us to tailor our workflows to the specific needs of our agency.&#10;3. Customer Service Support is excellent\!
> 
> **Cons**: I find the KB to be confusing in terms of accessing what you're looking for and how some of the articles are written.
> 
> My overall experience has been excellent. Credible has been the most intuitive system I've ever used in my 20+ years in the behavioral health field.

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## Links

- [View on Capterra](https://www.capterra.ae/software/85301/credible)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267146/Credible/> |
| en-AE | <https://www.capterra.ae/software/85301/credible> |
| en-AU | <https://www.capterra.com.au/software/85301/credible> |
| en-CA | <https://www.capterra.ca/software/85301/credible> |
| en-GB | <https://www.capterra.co.uk/software/85301/credible> |
| en-IE | <https://www.capterra.ie/software/85301/credible> |
| en-IL | <https://www.capterra.co.il/software/85301/credible> |
| en-IN | <https://www.capterra.in/software/85301/credible> |
| en-NZ | <https://www.capterra.co.nz/software/85301/credible> |
| en-SG | <https://www.capterra.com.sg/software/85301/credible> |
| en-ZA | <https://www.capterra.co.za/software/85301/credible> |

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