--- description: Get detailed information about Softrip usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Softrip Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Travel Management Software](/directory/31057/travel-management/software) > [Softrip](/software/85249/softrip) # Softrip Canonical: https://www.capterra.ae/software/85249/softrip > The \#1 All-in-One Platform for Multi-Day Tour Operators. Reservations, CRM, Product Management, Operations, Reporting \& Accounting. > > Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Softrip? Softrip supports group, package, and FIT operators, Softrip provides integrated solutions for Reservations, Product, Marketing, Operations, Accounting, Reporting, KPI's, and Security Management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Softrip - **Founded**: 2002 ## Commercial Context - **Starting Price**: $249.00 - **Pricing model**: Per User - **Pricing Details**: Our Enterprise product is user-based. Contact us today for a quote and demo\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Brazil, Canada, Colombia, France, Germany, Israel, Italy, New Zealand, Peru, Portugal, South Africa, Spain, United Kingdom, United States ## Features - Accounting Integration - Booking Management - CRM Software - Central Reservation System - Client Management - Electronic Payments - GDS/OTA Integration - Itinerary Creation - Online Booking - Package Creation - Payment Processing Software - Pricing Management - Quotes/Estimates - Reporting & Statistics - Reporting/Analytics - Reservations Management - Vendor Management Software ## Integrations (6 total) - Amadeus - PayPal - SIHOT - TourCMS - authorize.net - cybersource ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Travel Management Software](https://www.capterra.ae/directory/31057/travel-management/software) ## Related Categories - [Travel Management Software](https://www.capterra.ae/directory/31057/travel-management/software) - [Airline Reservation System Software](https://www.capterra.ae/directory/31279/airline-reservation-system/software) - [Tour Operator Software](https://www.capterra.ae/directory/20033/tour-operator/software) - [Travel Agency Software](https://www.capterra.ae/directory/20034/travel-agency/software) ## Alternatives 1. [Signature](https://www.capterra.ae/software/181137/signature) — 4.8/5 (29 reviews) 2. [Perk](https://www.capterra.ae/software/171040/travelperk) — 4.7/5 (425 reviews) 3. [WeTravel](https://www.capterra.ae/software/163474/wetravel) — 4.8/5 (529 reviews) 4. [Lanes & Planes](https://www.capterra.ae/software/183676/lanes-planes) — 4.6/5 (685 reviews) 5. [Ezus](https://www.capterra.ae/software/190113/esus) — 4.7/5 (61 reviews) ## Reviews ### "Powerful All-In-One Hub for Multi-Day Tour Operations" — 4.0/5 > **Jennifer** | *18 September 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: All-in-One Operations: Unifies product packaging, GDS inventory, CRM, integrated payments, and accrual accounting into one unified platform. Tailored for Group \& Tour Operators: Extremely effective at managing multi-day group logistics, rooming lists, passenger manifests, and dynamic supplier rules. Financial Controls: Margin management, automated payment schedules, and clear line-item P\&L statements per trip. > > **Cons**: Customization Costs: Tailoring specific features or requesting custom software changes to match legacy processes can be costly and time-consuming. Interface Complexity: The data-dense, table-driven interface can feel clunky or overwhelming for lightweight, individual (FIT) travel or simple daily bookings. > > Softrip functions as a robust, end-to-end travel management system designed primarily for multi-day, group, and package tour operators. Originating out of Gate 1 Travel, it delivers an all-in-one "single source of truth" operational hub. The platform excels at unifying reservations, inventory, product building, and backend accounting without forcing teams to rely on fragmented third-party software. While it shines for large-scale and complex group itineraries, the initial setup can involve a learning curve, and customized adjustments can carry higher implementation costs. ----- ### "Flexibility in Pricing" — 5.0/5 > **Paula** | *23 May 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The ability to customize markups and pricing by supplier and by agency. Previous platforms I have worked on do not allow this and are all or nothing by brand. > > **Cons**: Previously most of our development has been customized rather than considered basic TO functionality, but we are happy to know Softrip is moving towards more across the board functionality. ----- ### "AAA Club Adventures" — 3.0/5 > **Bethany** | *31 January 2023* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: The product / package builds are user friendly. Reporting functionality is almost always correct and fast > > **Cons**: The time and cost associated with custom changes to better fit business needs > > Overall Softrip has provided the tour operator functions needed to grow our business. With such a small team on our end, receiving proactive assistance or ideas on how to better use the system would be welcome so that we are not guessing on how to best leverage the platform. ----- ### "The Best Tour Operator Software I Have Used" — 5.0/5 > **Michael** | *5 June 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The entire Softrip Team is fantastic. From the Admin staff, to the Engineers, Development, and Support Team, they are all a pleasure to work with. > > **Cons**: The native reporting capabilities necessitate 3rd party reporting tools. > > I have worked with 5 different Tour Operator software companies over 20 years. During that time, I have worked with the Softrip system and team for 18 and they are, by far, the best I've worked with. ----- ### "Softrip is a platform we enjoy and recommend." — 5.0/5 > **Guy** | *17 January 2023* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: We have been using Softrip and as we have scaled up in size we have been supported and the product has grown tremendously in flexibility and ease of use during that time. > > **Cons**: Softrip has loads of features and implementation is sometimes challenging. ## Links - [View on Capterra](https://www.capterra.ae/software/85249/softrip) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data