---
description: Get detailed information about Crownpeak Digital Experience Platform usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Crownpeak Digital Experience Platform Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Content Management System (CMS) Software](/directory/10007/content-management/software) > [Crownpeak Digital Experience Platform](/software/846/crownpeak)

# Crownpeak Digital Experience Platform

Canonical: https://www.capterra.ae/software/846/crownpeak

> Enterprise digital experience platform (DXP) that enables teams to create inclusive, omnichannel experiences with speed and simplicity.
> 
> Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Crownpeak Digital Experience Platform?

Companies with a need to deliver high-impact, omnichannel digital experiences faster. We're proud to help many of the world’s iconic brands achieve outsized results at the fastest time-to-market.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 5 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Crownpeak Technology
- **Location**: London, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: $5.00
- **Pricing model**: Per Feature
- **Pricing Details**: Pricing varies on the number of monthly website sessions and features selected. Contact Crownpeak Technology for additional details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: United States

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Analytics
- Behavior Tracking
- Collaboration Tools
- Compliance Tracking
- Content Library
- Content Management System (CMS) Software
- Content Publishing Options
- Content Scan
- Customer Segmentation
- Customizable Templates
- Data Security
- Data Visualization Software
- Document Management Software
- Electronic Forms
- Engagement Tracking
- Full Text Search
- Mobile Access
- Mobile Testing
- Multi-Channel Distribution
- Multi-Channel Marketing
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Template Management
- Text Editing
- Third-Party Integration
- Third-Party Integrations
- Version Control
- Visitor Tracking
- Website Accessibility Tools
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Content Management System (CMS) Software](https://www.capterra.ae/directory/10007/content-management/software)

## Related Categories

- [Content Management System (CMS) Software](https://www.capterra.ae/directory/10007/content-management/software)
- [Website Optimization Tools Software](https://www.capterra.ae/directory/31557/website-optimization-tools/software)
- [Headless CMS Platform Software](https://www.capterra.ae/directory/32215/headless-cms-platform/software)
- [Website Accessibility Tools](https://www.capterra.ae/directory/33135/website-accessibility/software)
- [Digital Experience Platforms (DXP)](https://www.capterra.ae/directory/32817/digital-experience-platforms-%28dxp%29/software)

## Alternatives

1. [Centralpoint](https://www.capterra.ae/software/161470/centralpoint) — 4.6/5 (9 reviews)
2. [Adobe Experience Manager](https://www.capterra.ae/software/142300/adobe-experience-manager) — 4.3/5 (142 reviews)
3. [Jahia](https://www.capterra.ae/software/196073/jahia) — 4.6/5 (59 reviews)
4. [Kontent.ai](https://www.capterra.ae/software/168433/kontent) — 4.5/5 (48 reviews)
5. [Content.One](https://www.capterra.ae/software/143834/zesty-io) — 4.6/5 (25 reviews)

## Reviews

### "Excellent Support, but Difficult to Learn" — 4.0/5

> **Matthew** | *9 March 2019* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.
> 
> **Cons**: It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.
> 
> We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.

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### "Great option and feature for website" — 4.0/5

> **Ummu Habibah** | *26 July 2022* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: We can have a highly accessible website for almost all our customers, with specific instructions and a straightforward setup wizard. Software like this is essential for developing sites that must adhere to the Web Content Accessibility Guidelines. Also, it won't conflict with the rest of our code.
> 
> **Cons**: It's a fantastic option, definitely one of the finest out there. To more aggressively prevent frivolous lawsuits, you might have to employ a premium option. Making changes to your account via your iPhone or smartphone is a hassle; the menus and presentation could use some graphic rework.

-----

### "Serves its purpose but difficult to use" — 3.0/5

> **Christopher** | *10 February 2023* | Package/Freight Delivery | Recommendation rating: 6.0/10
> 
> **Pros**: I like that changes to content could be published quickly, after updating a page updates could be seen within a few minutes
> 
> **Cons**: The soft ware is very dry to look at, which makes it easy to get lost, and inaccessible for new users. The learning curve is a bit steep because of this.
> 
> Overall crownpeak served its purpose, but was just difficult to use and felt laden with obstacles.

-----

### "My Experience" — 5.0/5

> **Aksel** | *21 October 2021* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Really fast, really customer friendly, love using it\!
> 
> **Cons**: I would love to have notify another user in my team for the changes in my staging environment before sending it to production to minimize wrongful content publishing\!
> 
> The best.

-----

### "Great Product and Customer Service" — 5.0/5

> **Rocky** | *29 October 2021* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: We use Crownpeak to host one of our line of business websites.  Overall, it's easy to use, easy to tailor and great customer service.
> 
> **Cons**: No real issues.  They have a great customer service and we get a response  usually in 30mins.

## Links

- [View on Capterra](https://www.capterra.ae/software/846/crownpeak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/846/crownpeak/> |
| en-AE | <https://www.capterra.ae/software/846/crownpeak> |
| en-AU | <https://www.capterra.com.au/software/846/crownpeak> |
| en-CA | <https://www.capterra.ca/software/846/crownpeak> |
| en-GB | <https://www.capterra.co.uk/software/846/crownpeak> |
| en-IE | <https://www.capterra.ie/software/846/crownpeak> |
| en-IL | <https://www.capterra.co.il/software/846/crownpeak> |
| en-IN | <https://www.capterra.in/software/846/crownpeak> |
| en-NZ | <https://www.capterra.co.nz/software/846/crownpeak> |
| en-SG | <https://www.capterra.com.sg/software/846/crownpeak> |
| en-ZA | <https://www.capterra.co.za/software/846/crownpeak> |
| fr | <https://www.capterra.fr/software/846/crownpeak> |
| fr-BE | <https://fr.capterra.be/software/846/crownpeak> |
| fr-CA | <https://fr.capterra.ca/software/846/crownpeak> |
| fr-LU | <https://www.capterra.lu/software/846/crownpeak> |

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