TempWorks Software

Tempworks - the GOAT for the Staffing Industry!

Comments: Tempworks takes care of EVERYTHING we need to operate our staffing firm! Payroll, applicant tracking, sales reporting, CRM, email blasts, texts. EVERYTHING!

Pros:

I LOVE the ease of use with Tempworks. We did a major upgrade with my entire firm and to say this was an upgrade is an understatement. Most of the software is custom tailored to my firm's needs, doing everything we need and more! AND THEY KEEP IMPROVING IT!! I love using Tempworks!

Cons:

There can be a lot of features that we don't typically use that kind of clutters up the system, however it's an easy work around and not that big of a deal.

TempWorks

Comments: Overall it has been very easy to learn as a new user with a few exceptions. I am looking forward to learning more of the system as I settle into my new job!

Pros:

I like that TempWorks has two systems to work in. Beyond and TempWorks Enterprise, It makes it easier to view a candidate in two places at once. I find that Beyond is very user friendly for new recruiters.

Cons:

The one thing I dislike about TempWorks is that I can't do the same functions is Beyond that I can in Enterprise. I find Beyond much more user friendly and hope that more of Enterprise's features will move to Beyond as they prepare to sunset Enterprise.

Buyer beware of extra costs for support and updating for new laws

Comments: Stressful. We have been charged for updating the software for a new Washington state overtime law. Also for asking if Tempworks would be compliant with a new FMLA law starting Jan 1, 2023. They said "yes" and charged $50.00 in support fees. We asked how much it would be to process our W2s. the person said I don't know but told us where to get a quote and charged us $50 in support fees. They deducted fees erroneously from employees then charged us to correct the error.

Pros:

It is excellent for tracking applicants and matching skills for different jobs. It's great for payroll if you are a main stream business with a simple small payroll.

Cons:

They charge for ridiculous things. They just charged me $50 support when I called and asked how much it was to process my W2s. They didn't know and told me who to talk to and charged me $50 for answering my question. At times reports change causing inaccurate information and they charge support fees to make the report accurate again. They charged us when the new WA state overtime laws changed. We had to pay or be noncompliant (pay or basically operate illegally)

TempWorks is a amazing all in one app!!

Comments: Overall, my experience was great with TempWorks Enterprise!! I have complete confidence in tracking my hours, payroll, information and direct deposit features

Pros:

My favorite feature of temp works was the the simplicity of navigating the app. It gave me the ability to review my hours, payroll information and direct deposit all in one place.

Cons:

There’s nothing I can say bad about this app. It did everything I needed to do and more. Kudos to the software designers and the people behind the TempWorks team.

A company with a service record that has been flawless.

Pros:

TempWorks is a very easy to use, wonderful software package and service. To my surprise, almost every path was thought of in the rich feature set it provides. This software has allowed us to not only operate on a level much higher than a company of our size normally would, but it has allowed us to scale in growth without breaking a sweat. I can list so many features of this software that make it invaluable, but I suspect one's due diligence will lead them to the same conclusion. The thing that you will NEVER be able to determine until after you have decided is how a company will treat you after "the sale". How is their service? How is their support? This area alone is what gives the company 5 stars in my book. I have never experienced a company with the level of personal and thorough support as I have with TempWorks. They are responsive, knowledgeable and work to solve any problem I might have with a sense of urgency. When I contact them, I am treated with respect. I have had issues with payroll and they have stayed hours past closing to ensure we were taken care of. I still keep in touch with our implementation team as they were THAT professional and impressionable. And EVERY single technical support staff member is courteous and a pleasure to communicate with. We selected TempWorks, not because of the features they offer, (although they would have passed our test on that front), but because they operate with a strong set of values that is very hard to miss. I have worked from the owners to the support agents and I always feel like I am dealing with someone in my own family or company. I STRONGLY support TempWorks.

Cons:

I understand the nature of software firms, and change is not always easy, but some of the feature requests that have been denied I believe should have gone through a little more deliberation.