---
description: Get detailed information about Homecare Homebase usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Homecare Homebase Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [Homecare Homebase](/software/82177/homecare-homebase)

# Homecare Homebase

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> HCHB provides the most comprehensive and innovative EHR platform and services for home-based care.
> 
> Verdict: Rated **2.9/5** by 55 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Homecare Homebase?

We serve Home Health, Hospice and Personal Care / Home Care agencies focused on providing the best of all facets of home-based care.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.9/5** | 55 Reviews |
| Ease of Use | 2.7/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Homecare Homebase
- **Founded**: 2001

## Commercial Context

- **Starting Price**: $1.00
- **Pricing Details**: Contact Homecare Homebase directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Bereavement Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management Software
- Client Management
- Compliance Management
- Employee Management
- Mobile Access
- Patient Intake
- Patient Records Management
- Quality Assurance
- Scheduling Software
- Volunteer Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)
- [Hospice Software](https://www.capterra.ae/directory/31011/hospice/software)
- [Home Care Software](https://www.capterra.ae/directory/30812/home-care/software)

## Alternatives

1. [Hospice Tools](https://www.capterra.ae/software/188024/hospice-tools) — 4.7/5 (166 reviews)
2. [Careficient](https://www.capterra.ae/software/165999/careficient-ams) — 4.5/5 (59 reviews)
3. [CareSmartz360](https://www.capterra.ae/software/147660/caresmartz360) — 4.8/5 (191 reviews)
4. [myUnity](https://www.capterra.ae/software/201299/myunity-home-health-hospice-software) — 4.1/5 (143 reviews)
5. [Alora Home Health](https://www.capterra.ae/software/69030/alora-homecare-software) — 4.5/5 (158 reviews)

## Reviews

### "Homecare Homebase-A Homebase and Homerun if you are in healthcare\!" — 5.0/5

> **Sarah** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I really love the different options you have to upload documents in attachments and where you can put Wound Pictures or separate your Paper Visit Notes for billing. The ease to fax documents out of HCHB. The Workflow really helps you keep your tasks in order. Which everyone knows is helpful when you are multitasking with phone calls\! We have worked on special projects with HCHB too, and they have always been so helpful to design things the way we need them to run.
> 
> **Cons**: I found the orders tracking a little difficult since you have to put a date and comment on each order you fax out, which can be very time consuming when working with a busy office who has a lot of orders. I do wish there was a way to mass stamp your orders with a date and a comment and fax them all out as one batch with a select all click.
> 
> Overall HCHB has been very helpful in my life working in healthcare daily. It helps keep me on track with my Workflow. I have worked with many scheduling systems in my career, and it is easy to use with the mapping and ease of moving patients from clinician to clinician. There is a report for everything you need and is easy to use if you are a billing specialist too.

-----

### "Reliable Platform for Organising Homecare Work" — 5.0/5

> **Susan** | *24 September 2026* | Accounting Software | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most about Homecare Homebase is that it keeps important patient and care information organised in one place. It makes it easier to manage documentation, care plans, schedules, and communication, while helping staff stay up to date with the information they need.
> 
> **Cons**: The main thing I liked least about Homecare Homebase is that the system can take some time to learn, especially for new users. Some screens and processes can feel a little complicated, and navigating between different features could be more straightforward.
> 
> Overall, my experience with Homecare Homebase has been positive. It provides useful tools for managing care information, documentation, schedules, and day-to-day tasks in one place. Once you get familiar with the system, it helps keep information organised and makes it easier for staff to stay on top of their work. The learning curve can be a little challenging at first, but overall it is a useful platform.

-----

### "It does what it needs to" — 4.0/5

> **Rocky** | *29 December 2025* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Maintaining database is great when it works correctly\! If one person is not following SOP it makes it a nightmare.
> 
> **Cons**: Trainings leave something to be desired. It's a lot of prerecorded video that isn't engaging or captivating to the audience.
> 
> It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix". With no help troubleshooting past those two responses.

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### "Strongly do not recommend this EMR" — 1.0/5

> **Vera** | *9 July 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: I liked almost nothing about this product. I transitioned to it from a proprietary EMR which was built basically off PDFs of their paper forms, and from Epic, which is big and complicated but customizable
> 
> **Cons**: Homecare Homebase is essentially like typing your documentation into a word document with prompts. It makes almost nothing easy, you can erase the prompts if you want which seems concerning, and often it forces you to do doublework.
> 
> Truly terrible. In both instances I went from a platform that was not amazing but was quite usable, to a platform that forced me to do every part of my job twice, and did nothing to help me along the way.

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### "Reliable Platform for Managing Homecare Operations" — 5.0/5

> **Gagandeep** | *28 September 2026* | Accounting Software | Recommendation rating: 9.0/10
> 
> **Pros**: Pros:&#10;Homecare Homebase provides a centralized platform for managing patient information, scheduling, documentation, and communication. It helps keep important information organized and accessible.
> 
> **Cons**: Cons:&#10;The interface can feel somewhat complicated, and some tasks require multiple steps. It can also take time to become familiar with all of the available features.
> 
> My overall experience with Homecare Homebase has been positive. It is a useful platform for coordinating homecare operations and keeping documentation organized, although a simpler and more intuitive interface would improve the experience.

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## Links

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