--- description: Get detailed information about PointOS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PointOS Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/30603/restaurant-pos/software) > [PointOS](/software/81291/pointos-professional) # PointOS Canonical: https://www.capterra.ae/software/81291/pointos-professional Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/81291/pointos-professional?page=2) > PointOS is a Restaurant Management Platform providing a cost effective, full-featured and user-friendly restaurant management platform. > > Verdict: Rated **3.5/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PointOS? Hospitality - Bars/Restaurants/Clubs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 55 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.2/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: PointOS - **Location**: BOSTON, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: $39.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $39 - Per user/Per Month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Credit Card Processing - Customer Accounts - Delivery Management Software - Discount Management - Electronic Signature - Employee Management - Gift Card Management - In-Person Payments - Inventory Control Software - Inventory Management Software - Kitchen/Menu Management - Loyalty Program - Mobile Access - Mobile Payments - Online Ordering Systems - Online Payments - Order Management Software - PCI Compliance Software - Payment Gateway Integration - Point of Sale (POS) - Receipt Management - Reporting/Analytics - Restaurant POS Software - Returns Management - Separate Checks - Table Management - Tips Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Software](https://www.capterra.ae/directory/30603/restaurant-pos/software) ## Related Categories - [Restaurant POS Software](https://www.capterra.ae/directory/30603/restaurant-pos/software) - [Restaurant Management Software](https://www.capterra.ae/directory/20026/restaurant-management/software) - [Point of Sale Software](https://www.capterra.ae/directory/20052/point-of-sale/software) - [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software) - [Bar POS Software](https://www.capterra.ae/directory/30897/bar-pos/software) ## Alternatives 1. [Restroworks](https://www.capterra.ae/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.capterra.ae/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://www.capterra.ae/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 4. [Lavu](https://www.capterra.ae/software/118828/lavu) — 4.2/5 (257 reviews) 5. [Epos Now](https://www.capterra.ae/software/152638/epos-now) — 3.8/5 (713 reviews) ## Reviews ### "Be carefully they will take your money for support and never get it" — 1.0/5 > **Alfredo** | *5 June 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: I like nothing, it is obsolete, and customer services is the worse, never had 24 hours support that is absolutely no true > > **Cons**: That i pay for a software that have support for live and they discontinuo after they sold the company, all they only work with 2 merchant that will charge you more than any other merchant in the world > > Went to hospital emergency room, 3 time because they exhausted my patients, they abuse me. ----- ### "PointOS review" — 5.0/5 > **Verified Reviewer** | *15 March 2020* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: This app is fantastic to support your restaurant sales and also will provide great visibility with its dashboard/reporting engine. > > **Cons**: I find its performance better fit for smaller restaurants or bars but can't wait to see what the next releases will bring to us. > > It is a very easy to use, intuitive tool that is perfectly complemented with its reporting engine. ----- ### "Works well for my bar" — 4.0/5 > **Katie** | *23 July 2018* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: I like the set up of the software. I have three stations in my bar and they are all linked so you can add items to a tab from any station. The system is easy to use, based on my experience and that of my staff. Several of my staff report that PointOS is much easier to use than other software they’ve used at other bars. The item menu can be easily customized and alphabetized. I like that you can add recipes so if someone isn’t sure exactly what’s in a drink they can click on the recipe and see it at the station. It calculates cost per ounce when you add items to the inventory so figuring prices is easy. The sales reports are quick and easy so it’s simple to pull reports to figure tax each month. There are also employee reports and each employee clocks in so hours are very easy to figure as are tips collected. > > **Cons**: It would be nice if there were more item tabs. We sell a high volume of alcohol and mixed drinks and we don’t have room to put all of it on its own tab. Another thing that would be nice, but really not a big deal, is if there were more icons to make the item tabs easier to find. There are some icons, for instance the more popular beers have an icon so it’s easy to recognize. For items with no icon, you have to type it in. You can highlight the items by color which is helpful. It is cumbersome to add everything in but I suppose every system is that way. > > Overall I haven’t had any major issues. It does run slow at times but that’s probably related to the internet not the system. I’ve been using the system for nearly three years. I started with one station and recently bought two more. It is nice that there are no monthly fees. Overall, I would recommend PointOS. ----- ### "Company full of empty promises, defective products" — 1.0/5 > **Jake** | *21 October 2017* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: The only possible pro to this software was that you can download it online and there is not a long delay for setup. > > **Cons**: Implementation of the PointOS Profesional software along with their hardware bundles was an unmitigated disaster. The software is riddled with glitches, anomalies, malfunctions and bugs. I spent hours and hours and hours on line with tech support fixing problems within the first 2 weeks. After an agonizing opening week with thousands of dollars lost in comped food and upset customers I called in an IT expert to find and fix the problem. Ultimately, the hardware I received had a defective network adapter that caused the software to malfunction. PointOS abdicated all responsibility for their defective hardware and dragged me along from 8/9/17 to today without ever offering a resolution. If you are looking for a nightmare software/hardware backed by a company that fundamentally fails to be not only proactive but even reactive to a customer's crisis than look no further. I purchased PointOS Professional for the lower price tag and quicker turn-around time and it was the worst mistake I have ever made. You will PAY MORE for PointOS Profesional than their competitors once you figure in the losses, stain to your business reputation and sheer aggravation you will endure with this company. Best case scenario (everyone works right-which I guarantee won't happen) the software lacks countless basic features. As a small business owner, I urge you to steer clear and wish you only the best of luck if you've made the mistake of purchasing the software before reading this review. > > Actually and absolutely no benefits whatsoever. That sounds exaggerated--but it is not. (BEWARE. Sales people will tell you hardware will ship same day as payment clears, but this is NOT TRUE. Several days of delay after payment even after 4 follow-up calls.) ----- ### "this point os can be hit" — 5.0/5 > **fawzi** | *29 August 2019* | Restaurants | Recommendation rating: 3.0/10 > > **Pros**: I like how easy to use it and it's customization is not bad > > **Cons**: customer support is horrible. when I signed in for this software . one of the main thing I loved was the 24/7 tech support. of course what is a software without a support service. the first year the support was amazing. when we Renaud the support plan every thing went down . you call support they don't help any more. they cant or don't know. last time I had to wait 2 weeks for the customer support level 3 or what ever to call back and fix the problem. my issue is a POS without a strong support is nothing . so what we did . we ended up not renewing our service. we need to add more station but the question is it worth it without a good c support. now are in the market for a system because we can't work with a pos that have basically very poor support PS we have 2 business that us pointos > > horrible. software is fine but support is bad ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/81291/pointos-professional?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/81291/pointos-professional) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data