--- description: Get detailed information about Practice Director EHR usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Practice Director EHR Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [Practice Director EHR](/software/79132/practice-director) # Practice Director EHR Canonical: https://www.capterra.ae/software/79132/practice-director Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/79132/practice-director?page=2) > This software is designed to help optometrists better manage and analyze their business and clinical operations. > > Verdict: Rated **3.5/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Practice Director EHR? Independent and corporate optometric offices as well as optical shops. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 11 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Williams Group - **Founded**: 2006 ## Commercial Context - **Starting Price**: $6,900.00 - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Charting - Coding Assistance - E-Prescribing - For Optometrists - Insurance Management - Medical Billing Software - Patient Records Management - Self Service Portal ## Category - [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software) - [Optometry Software](https://www.capterra.ae/directory/10038/optometry/software) ## Alternatives 1. [RevolutionEHR](https://www.capterra.ae/software/124589/revolutionehr) — 4.5/5 (203 reviews) 2. [Nextech EHR & PM](https://www.capterra.ae/software/122691/nextech-practice) — 4.1/5 (239 reviews) 3. [DrChrono](https://www.capterra.ae/software/89392/drchrono-practice-management) — 3.9/5 (489 reviews) 4. [Eyefinity Encompass](https://www.capterra.ae/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews) 5. [NextGen Office](https://www.capterra.ae/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews) ## Reviews ### Review — 1.5/5 > **Brandt** | *30 October 2013* > > I have a business background and started consulting regularly with optometric practices shortly after getting my MBA. My comments on Practice Director come from a little over a year of working with their software, pulling data, talking with them on the phone, and working with the staff on different issues. I also connect with the optometrists on the length of time required to enter records in Practice Director, as this is an important part of our flow. I want to briefly mention two main areas where I think Practice Director falls short. Ease of entry - This could be much better. We have changed the flow of the office using Practice Director to have staff input data because it is such a drain on time. Even pulling up a schedule for the right doctor is incredibly frustrating. My experience is that it generally takes about two to three times the effort necessary to access something. The doctors estimate that it took about 3 minutes less per patient to input patient data with the prior Practice Management software. Add up the number of patients most doctors offices see, and 3 minutes per patient additional is huge. (Note that the additional time per patient in this case is after over three years of working with the software, so the additional time per patient isn't just growing pains.) Data availability - From my standpoint, this is the most frustrating part. The most basic business class will tell you that you always have to know how much money is coming in, and how much money is going out. I tried to pull these numbers when analyzing optical effectiveness but could only pull the amount that we bill. Quite honestly, the amount that we bill doesn't matter; what matters is the amount that we get paid. I called Practice Director about this, and they said it couldn't be pulled unless I wanted to pay their engineers to write a script to do so. I have tried to analyze patient demographics, insurances, hours, doctor effectiveness, and many other things. Without exception I have found that if I wanted reliable data, I had to have the staff manually keep track of the data, then wait until we had a large enough sample size to be statistically relevant. As a consultant, I have found that I need to spend at least three times longer with this practice because my hands are tied due to lack of data available in Practice Director. For the above reasons, and some that I'm sure I'm forgetting, I'm researching other practice management software to recommend to optometric practices I consult with. Note: to be fair, Practice Director just released an update that includes easier availability of statistics, but I haven't had time to fully feel it out yet. Previous updates have been a let-down, but maybe this one is better? ----- ### "my one concern" — 5.0/5 > **Lori** | *17 June 2022* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, Excellent customer service, user friendly > > **Cons**: Updates are sometimes more annoying than helpful > > Excellent customer service, user friendly ----- ### "There's way better" — 1.0/5 > **Jay** | *14 April 2016* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: The staff at Practice Director have been great. I liked that I had a specific support person. She was fast and knowledgeable. Software is acceptable for a very small and slow office. However the in-office patient tracker was great. In-office server based, stable and sometimes fast. > > **Cons**: This software was the bottleneck in our office. All of the calls for tech support were because there was a problem in updating and that happened frequently. Few aspects are intuitive and most steps are a work-around. There is not a place for medication allergies...but there is a work around. Reporting is not interactive - it's basically a picture of the data. Also, this software can not handle anything complex in terms of contact lenses -- no place for things like toric PCs, D/N designation with multifocal SCLs, or bitorics. You will be confined to pull-down boxes (cumbersome) that are just big enough for simple data. Customization options are minimal. Also, printing patient records is 7-8 pages minimum -- even for something as simple as CL or IOP check. Also, this software keeps blasting alerts at inappropriate times...like when you open patient demographics. That means that we can't have the volume on our PCs up to hear interoffice messaging. Oh, and if the only way to multitask is to open (and sign into) multiple windows. If you move from scheduler to EHR and back to scheduler in the same window, you will not go back to where you were. Maddening. Or, if you want to look at previous CL orders, then previous glasses orders, you need to search for the patient again to find the glasses orders. We also had ludicrous alert windows: since this software does not auto-save, you need to save drafts manually, but when you do, an alert window pops up to ask you if you want to save a draft. You have only two choices: click "OK" or cancel the window. Why? There are also pop-ups regarding saving changes, even if there are no changes made. Basically, few things are smooth and easy with this software and maybe that's fine if you have as much time as you want to mess with it. But if you are busy and in the weeds, this software will raise your blood pressure. ----- ### "Practice Director is great for optometry practices" — 5.0/5 > **Jennifer** | *10 August 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: This is the first ehr program that has everything in one program from scheduling to billing > > **Cons**: I would prefer it be web based rather that installed on our computers ----- ### Review — 5.0/5 > **David** | *4 February 2013* > > When I opened my practice, one of my biggest concerns was finding the right EHR software. I had heard horror stories from friends who had chosen poorly and paid dearly in time, lost income, and stress. Fortunately, a friend recommended Practice Director, and choosing this software turned out to be the best decision that I made when opening the practice. I love the system’s ability to implement all aspects of my business from the EMR to Scheduling to Accounting, and of course Billing. Everything is tied together in a very sensible, easy-to-understand format. My practice works with a large number of insurance companies, and Practice Director does an exceptional job of managing the flow of insurance payments so that nothing “falls through the cracks”. The training modules are easy to follow, and my staff has never had even one complaint about the system. Above all else, the customer support at Practice Director is unmatched. Any time I need assistance, I am able to speak with a person on the phone (as opposed to sending an email into space and hoping for a reply). The support staff genuinely cares about the clients, and they are always able to answer my questions. I highly recommend Practice Director to anyone who is starting a practice, making the switch from paper to electronic records, or making a change from a different software. It’s the best decision you can make for your practice\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/79132/practice-director?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/79132/practice-director) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data