--- description: Get detailed information about Smartsheet usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.ae/software/79104/smartsheet Page: 1 / 142\ Next: [Next page](https://www.capterra.ae/software/79104/smartsheet?page=2) > Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. > > Verdict: Rated **4.5/5** by 3518 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smartsheet? Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3518 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartsheet - **Location**: Denver, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 9 more ## Features - Activity Planning - Analytics - Approval Process Control - Asset Tracking Software - Availability Management - Calendar Management - Campaign Planning - Capacity Management - Channel Management Software - Content Management System (CMS) Software - Cost Estimating - Customizable Forms - Data Import/Export - Data Tabulation - Document Review - Document Storage - Drag & Drop - EMR/EHR - Electronic Data Capture Software - Expense Tracking - Forms Creation & Design - Goal Setting/Tracking - HIPAA Compliant - KPI Monitoring - Mobile Access - Multi-Campaign - Payroll Management - Preventive Maintenance Software - Process Modeling & Designing - Product Roadmapping - Project Management Software - Project Planning/Scheduling - Project Scheduling - Project Tracking Software - ROI Tracking - Real-Time Updates - Reporting/Project Tracking - Resource Scheduling - Skills Tracking - Sprint Planning - Strategic Planning Software - Subcontractor Monitoring - Task Editing - Task Management Software - Third-Party Integration - Time & Expense Tracking - Time Tracking Software - Work Order Management - Workflow Automation - Workflow Configuration ... and 90 more features ## Integrations (71 total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox Business - Easy Insight - Egnyte ... and 56 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Campaign Management Software](https://www.capterra.ae/directory/30012/campaign-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.ae/directory/30012/campaign-management/software) - [MRM Software](https://www.capterra.ae/directory/31020/mrm/software) - [Event Marketing Software](https://www.capterra.ae/directory/31542/event-marketing/software) - [Strategic Planning Software](https://www.capterra.ae/directory/31031/strategic-planning/software) - [Product Management Software](https://www.capterra.ae/directory/30865/product-management/software) ## Alternatives 1. [Jira](https://www.capterra.ae/software/19319/jira) — 4.4/5 (15404 reviews) 2. [Clockify](https://www.capterra.ae/software/169607/clockify) — 4.8/5 (9248 reviews) 3. [Asana](https://www.capterra.ae/software/120550/asana-pm) — 4.5/5 (13591 reviews) 4. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (6060 reviews) 5. [Trello](https://www.capterra.ae/software/1010321/trello) — 4.5/5 (23548 reviews) ## Reviews ### "Smart sheet for successful business management" — 5.0/5 > **Menatalla** | *29 June 2024* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: It completes project timelines, documents, calendars and tasks > > **Cons**: Still now no bad comments, just customer service > > This program is similar to the idea of ​​Microsoft Excel, but if this program has been expanded, I can expand the rows or reduce the size of the sheet, and I can sort the important according to the last, and I can also create data tables that contain dates. ----- ### "Smartsheet is Perfect for the Small Business" — 4.0/5 > **Julieann** | *17 February 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform. We use it to manage construction jobs and track job costs and documents all in one place. And the platform could not be more affordable\! With other construction project management software, what you pay for one year of Smartsheet will get you maybe a week for those other platforms. If you wanted to use just the basic sheets or take advantage of their feature rich workspaces and templates, you can use Smartsheet to track projects, office operations and costs, and as a document center (we use it to track our subcontractors certificates of insurance expirations dates), Smartsheet is definitely invaluable to us as a central project and operations management system that we can all access anywhere. > > **Cons**: Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project. Smartsheet keeps the raw data in one place, but does not help to analyze and make sense of it. > > Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software. ----- ### "More than a project management tool" — 4.0/5 > **Matt** | *5 June 2026* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: 1. Highly versatile and scalable Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing solutions. It scales effectively from individual teams to enterprise-wide deployments. 2. Strong business value and user adoption The platform is intuitive for business users, reducing reliance on technical teams while improving visibility, collaboration, operational efficiency, and decision-making. > > **Cons**: 1. Administration can become complex at scale As deployments grow, managing permissions, WorkApps, governance standards, and platform architecture requires dedicated ownership and strong administration practices. 2. Some enterprise features lack maturity Certain capabilities, such as WorkApps administration, group-based sharing, form draft saving, and large-scale governance controls, could be further developed to better support enterprise-scale environments. > > Smartsheet is more than a project management tool; it is a scalable business operations platform. It supports governance, compliance, reporting, workflow automation, and client-facing services, helping approximately 1,000 employees work more efficiently while enabling innovation, operational excellence, and recurring revenue generation. ----- ### "Versatility" — 3.0/5 > **Nicholas** | *2 May 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Familiar Spreadsheet Interface: Users who are comfortable with Excel or Google Sheets can adapt quickly to the grid-style layout, making onboarding easier.Highly Versatile and Flexible: It is not limited to just grid views; it allows users to switch between Gantt charts, Kanban boards, cards, and calendars to visualize data in different ways.Robust Automation Features: Smartsheet allows for powerful workflow automation (e.g., automated alerts, update requests, and approval processes) without requiring coding knowledge. > > **Cons**: Steep Learning Curve for Advanced Features: While the basic spreadsheet look is easy, mastering advanced features like complex formulas, automated workflows, and dashboards can take time.Costly and Restrictive Pricing: Smartsheet does not offer a free plan (only a 30-day trial). The pricing can be high and inflexible, particularly for small teams needing only a few licenses. ----- ### "More than 3 years of experience with Smartsheet." — 4.0/5 > **Clement** | *28 April 2026* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: Smartsheet is very flexible and suits all sizes all of business. It has professionalised customer support services available 24/7. The software allows milestone tracking and real-time progress tracking. Smartsheet software has drag and drop features and allows colour coding. > > **Cons**: The software has a very wide range of helpful features from reporting and analytics tools, multi use collaboration systems and workflow automation features. It's implementation is also smooth. No complaints. > > I have more that 3 years of experience with Smartsheet software. The software has very effective work automation systems and secure file sharing systems. Integration of the software with other platforms is seamless and its design is friendly. ----- Page: 1 / 142\ Next: [Next page](https://www.capterra.ae/software/79104/smartsheet?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/79104/smartsheet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data