--- description: Get detailed information about Smartsheet usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.ae/software/79104/smartsheet Page: 1 / 141\ Next: [Next page](https://www.capterra.ae/software/79104/smartsheet?page=2) > Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. > > Verdict: Rated **4.5/5** by 3493 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smartsheet? Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3493 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartsheet - **Location**: Denver, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa and 6 more ## Features - Activity Planning - Analytics - Approval Process Control - Asset Tracking Software - Availability Management - Brainstorming - Calendar Management - Campaign Planning - Capacity Management - Channel Management Software - Content Management System (CMS) Software - Cost Estimating - Dashboard Software - Data Import/Export - Data Tabulation - Document Review - Document Storage - Drag & Drop - EMR/EHR - Electronic Data Capture Software - Expense Tracking - Forms Creation & Design - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Ideation - KPI Monitoring - Marketing Calendar - Multi-Campaign - Payroll Management - Preventive Maintenance Software - Prioritization - Process Modeling & Designing - Product Roadmapping - Project Management Software - Project Scheduling - Project Tracking Software - ROI Tracking - Reporting/Project Tracking - Resource Scheduling - Skills Tracking - Sprint Planning - Strategic Planning Software - Subcontractor Monitoring - Task Management Software - Third-Party Integration - Time & Expense Tracking - Time Tracking Software - Work Order Management - Workflow Configuration ... and 86 more features ## Integrations (71 total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox Business - Easy Insight - Egnyte ... and 56 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Campaign Management Software](https://www.capterra.ae/directory/30012/campaign-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.ae/directory/30012/campaign-management/software) - [MRM Software](https://www.capterra.ae/directory/31020/mrm/software) - [Event Marketing Software](https://www.capterra.ae/directory/31542/event-marketing/software) - [Strategic Planning Software](https://www.capterra.ae/directory/31031/strategic-planning/software) - [Product Management Software](https://www.capterra.ae/directory/30865/product-management/software) ## Alternatives 1. 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[Trello](https://www.capterra.ae/software/1010321/trello) — 4.5/5 (23509 reviews) ## Reviews ### "Smart sheet for successful business management" — 5.0/5 > **Menatalla** | *29 June 2024* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: It completes project timelines, documents, calendars and tasks > > **Cons**: Still now no bad comments, just customer service > > This program is similar to the idea of ​​Microsoft Excel, but if this program has been expanded, I can expand the rows or reduce the size of the sheet, and I can sort the important according to the last, and I can also create data tables that contain dates. ----- ### "Solid Application and much better than Excel" — 4.0/5 > **Danny** | *17 October 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It's feature-rich, especially with the automation capabilities that are baked in. > > **Cons**: As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes. > > I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a comprehensive capability to address several use cases. I used to automate invoice approval, project intakes, and project management, and they have reduced resourcing and effort. ----- ### "Tracking my historical miniature sales pipeline." — 5.0/5 > **James** | *3 April 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The simplicity of use with regard to managing tasks is remarkable. With the help of this software, it is possible to track the process of production of new miniatures and to easily collaborate on projects with freelance sculptors and casting contractors. > > **Cons**: Considering the fact that I am not running an enterprise but rather a retail company operated by myself, the price plan of the product seems to be excessively expensive. Moreover, the support service of this company is quite reluctant to assist in solving problems encountered. > > Having the position of the Sales Representative, I have to ensure maximum productivity in spite of all the pending orders and production deadlines. Using Smartsheet, I am tracking all of my sales pipeline and custom commissions, which is made possible thanks to the flexible and spreadsheet-oriented interface provided by it. ----- ### "Time to transition away from Smartsheet" — 1.0/5 > **Harris** | *26 August 2025* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: Initially we used Smartsheet due to its rich collaboration features which Excel did not have at the time back in 2014. It had a better UI/UX experience and seemed intuitive to use. The ease of collaboration worked well for a period and the webform builders worked well initially. > > **Cons**: For a company largely just using the system for Excel style workflows and collaboration its price is prohibitive when we already pay for 365. Recently their redesign of subscription and user types has meant that our Not for profit company goes from $600 per year $4000. This is after we have largely committed to using it for many business operations involving external suppliers. With a razor thin IT budget, these kinds of changes to billing are catastrophic with relatively little lead time to transition away. Larger businesses would suffer worse with a change like this resulting in a pivot of critical systems. > > Overall the experience has been good till the last year with the drastic pricing changes and relatively short lead time. ----- ### "More than 3 years of experience with Smartsheet." — 4.0/5 > **Clement** | *28 April 2026* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: Smartsheet is very flexible and suits all sizes all of business. It has professionalised customer support services available 24/7. The software allows milestone tracking and real-time progress tracking. Smartsheet software has drag and drop features and allows colour coding. > > **Cons**: The software has a very wide range of helpful features from reporting and analytics tools, multi use collaboration systems and workflow automation features. It's implementation is also smooth. No complaints. > > I have more that 3 years of experience with Smartsheet software. The software has very effective work automation systems and secure file sharing systems. Integration of the software with other platforms is seamless and its design is friendly. ----- Page: 1 / 141\ Next: [Next page](https://www.capterra.ae/software/79104/smartsheet?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/79104/smartsheet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data