---
description: Get detailed information about Global Shop Solutions usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Global Shop Solutions Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Enterprise Resource Planning (ERP) Software](/directory/9/enterprise-resource-planning/software) > [Global Shop Solutions](/software/79014/one-system-erp-solutions)

# Global Shop Solutions

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> Global Shop Solutions is an ERP software platform that helps manufacturers streamline operations from quote to cash.
> 
> Verdict: Rated **4.1/5** by 72 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Global Shop Solutions?

Global Shop Solutions is used by manufacturers, production managers, shop floor supervisors, operations managers, and finance departments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 72 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Global Shop Solutions
- **Location**: The Woodlands, US
- **Founded**: 1976

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: To receive accurate pricing information, contact Global Shop Solutions directly.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Canada, Indonesia, Ireland, Malaysia, Mexico, New Zealand, Singapore, United Kingdom, United States

## Features

- Accounting Software
- Activity Dashboard
- Alerts/Notifications
- BOM Creation
- Billing & Invoicing
- Bills of Material
- Budgeting/Forecasting
- CRM Software
- Document Management Software
- EDI Software
- ERP integration
- Enterprise Asset Management
- Financial Management Software
- Forecasting
- HR Management
- Inventory Management Software
- Inventory Tracking
- Item Management
- Job Costing Software
- Job Management
- MES
- Maintenance Management Software
- Material Requirements Planning
- Order Management Software
- Production Scheduling Software
- Production Tracking
- Project Management Software
- Purchase Order Management
- Quality Control
- Quality Management Software
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Shop Floor Management
- Supplier Management
- Supply Chain Management Software
- Third-Party Integrations
- Traceability
- Warehouse Management Software
- Work Order Management

## Integrations (28 total)

- ADP HR Assist
- Adobe Commerce
- CODESOFT
- Configure One
- Corcentric
- CoreCommerce
- Designcenter Solid Edge
- ExakTime
- FedEx Ship Manager
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- OpenText Analytics Cloud
- Paychex
- Paycom

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Enterprise Resource Planning (ERP) Software](https://www.capterra.ae/directory/9/enterprise-resource-planning/software)

## Related Categories

- [Enterprise Resource Planning (ERP) Software](https://www.capterra.ae/directory/9/enterprise-resource-planning/software)
- [MRP Software](https://www.capterra.ae/directory/30034/mrp/software)
- [Manufacturing & Engineering Software](https://www.capterra.ae/directory/30918/manufacturing/software)
- [Accounting Software](https://www.capterra.ae/directory/1/accounting/software)
- [Project Accounting Software](https://www.capterra.ae/directory/32657/project-accounting/software)

## Alternatives

1. [Intuiflow](https://www.capterra.ae/software/202856/dbr) — 4.8/5 (21 reviews)
2. [Aptean Discrete Manufacturing ERP Made2Manage Edition](https://www.capterra.ae/software/212403/made2manage-erp) — 3.4/5 (68 reviews)
3. [Acumatica Cloud ERP](https://www.capterra.ae/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews)
4. [Certus Food ERP](https://www.capterra.ae/software/213063/certus-food-erp) — 5.0/5 (1 reviews)
5. [Ganacos](https://www.capterra.ae/software/150505/ganacos) — 4.9/5 (19 reviews)

## Reviews

### "Reliable for Day-to-Day Production Management" — 5.0/5

> **Ethan** | *26 September 2026* | Construction Software | Recommendation rating: 8.0/10
> 
> **Pros**: I like Global Shop Solutions because it gives me good value for the money and makes managing our processes and production easier. It’s pretty straightforward to use, and while there was a little bit of a learning curve at first, I got comfortable with it fairly quickly. It helps keep everything organized without making production management feel overly complicated.
> 
> **Cons**: The biggest issues for me are with invoicing and financial reporting, which can sometimes take extra steps to get the information I need. The development and setup process can also feel a little complicated, especially when making changes or customizing things.
> 
> Overall, I’ve had a good experience with Global Shop Solutions. It helps me keep production and processes organized, and once I got past the initial learning curve, it became easier to use. Some invoicing, reporting, and setup tasks can take extra time, but overall it’s been a useful system for managing our day-to-day operations.

-----

### "Global Shop Solutions Experience" — 4.0/5

> **Emilee** | *27 May 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Global Shop's advanced planning features and visibility across departments makes tackling big jobs more manageable.
> 
> **Cons**: The complexity when it comes to determining priority and the different features that communicate with one another.
> 
> Positive, there is a learning curve for new users. GSS has a good support staff, but they change for help with most things.

-----

### "Operations Manager" — 5.0/5

> **Steven** | *27 March 2017* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Customer Support - Global Shop was and has been with us every step of the way.  It's an understatement to say selecting an ERP system is a big deal\!  There will be questions/issues to work through and when those questions/issues come up, you need answers ASAP.  Global Shop has been there for us. &#13;&#10;2. Simplifies operation - Having everything one umbrella has been a game changer for us.  No more double entering.&#13;&#10;3. The list goes on - Advanced Planning/Scheduling, visible inventory, real-time job costing, auto-purchasing, etc.
> 
> **Cons**: 1. The shop side has been fantastic.  The office gals had a tough time transitioning the accounting side to Global Shop from Quickbooks.  Although one thing I will say on this is, Global Shop was always there to answer questions, and now after we are up and going our accountant says her job is easier.&#13;&#10;2. Updates (we've been updating yearly).  We are committed to staying up to date with the software.  So far I've done three updates.  Two were seamless and one took a bit more work.
> 
> We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate.  Is there a learning curve? Yes, but we went into the transition expecting a learning curve\! It was new, complex software that took the place of multiple homegrown systems.  It took 4 months from when we started till we went "live", which for us exceeded our expectations.

-----

### "Robust System, Incredible Number of Features\!" — 4.0/5

> **Jeff** | *10 April 2017* | Consumer Goods | Recommendation rating: 7.0/10
> 
> I have been using Global Shop for 9 years.  There is almost nothing this system can't do.  We have barely scratched the surface of some of the capabilities of the software.  &#13;&#10;&#13;&#10;Customer support was hit or miss back in the early days of our installation.  It was hard to get support on the phone or by email when you really needed it.  Over the last 4-5 years they have placed an emphasis on improving their customer support team and it shows\!  Most issues are resolved by Tier 1 support, either immediately on the phone or within 1-2 hrs by email after the entry of a support ticket online.  If you have a more in-depth issue (which I usually do, unfortunately) the ticket is moved to Tier 2 or R\&amp;D, which can take longer but is usually resolved in a reasonable amount of time.&#13;&#10;&#13;&#10;The support staff is very friendly and always willing to do what it takes to resolve an issue or point you in the right direction to a new feature/function you may need.&#13;&#10;&#13;&#10;As with any system, there are some issues/challenges to deal with.  While many of these have been addressed through updates, there are some withstanding.  There is a lack on continuity from module to module as it pertains to search functions and feature properties.  When searching for an item within the database there can be up to 4 different types of search windows that all behave a little differently.  &#13;&#10;&#13;&#10;Small issues aside, this is a great product and I am sure they will resolve these issues in time as they have with any number of issues in the past.  Their focus has always been customer driven and they live up to it every time I need them to.

-----

### "Global Shop  - The never ending nightmare" — 2.0/5

> **John** | *19 January 2017* | Mining & Metals | Recommendation rating: 1.0/10
> 
> **Pros**: Does a good job of managing inventory.
> 
> **Cons**: The system has a way to many internal issues - too many items not connecting - behind the scenes processing that does not connect the dots within the system. When you get technical help - they either go in a back door and fix something (short term) or they tell you there is a "bug" - And this is the first time anyone has experienced the issues -
> 
> We looked at several ERP systems - but decided on Global shop almost Seven years ago - to put it best it is like a box of chocolates - you never know what you are going to get.&#13;&#10;We were just forced to do another update - We avoid and delay doing updates because global shop does not do any testing to see what and how the updates will affect other parts of the system. Many behind the scene issues take a time to realize you have a problem. They do like to make sure the issues make an impact on the financial statements. I was reading reviews recently (I wish I would have read them seven (7) years ago) but I have zero confidence in the financials produced by global Shop.&#13;&#10;Global Shop CRM is completely useless - a complete waste of time - This was a feature they did a demo and was a big reason why we went with Global shop - when they installed the system CRM was not available apparently it was a new feature - was not on the market yet - What is on the market now is nothing like what was in the demo.

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