NCR CounterPoint

by One Step Retail Solutions

Who Uses NCR CounterPoint?

Specialty retail soft goods, hard goods, liquor, wine spirits, apparel , sporting goods, nursery, tack and feed, sport venues, museums, zoos and zoological, gourmet food, gun stores, target ranges.

What Is NCR CounterPoint?

NCR CounterPoint, Point of Sale with superior inventory management, is designed to help retail businesses optimize inventory levels, control inventory costs, and track retail KPIs. NCR is one of the most well-known names in retailing, serving retailers for over 125 years. Your NCR CounterPoint service provider is One Step Retail Solutions, the largest Retail Technology Service Provider to small/medium specialty retailers in the US and winner of the Inc 5000 Award. Contact us for a demonstration.

NCR CounterPoint Details

One Step Retail Solutions

http://www.onestepretail.com

Founded 2010

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NCR CounterPoint pricing overview

NCR CounterPoint does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Free Version

No

Free Trial

Yes

NCR CounterPoint deployment and support

Support

  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation

NCR CounterPoint Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Check-in/Check-out
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Forecasting
  • Inventory Auditing
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software

View full list of Inventory Control Software

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NCR CounterPoint Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.2
Customer Service Software 4.4
Features 4.8
Value for Money 4.4

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Verified Reviewer
Director of Marketing & Events
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/06/2018

"Wonderful for retail"

Pros: CounterPoint provides us with powerful data to make the wisest purchasing and marketing decisions. I also love that it has it's own CRM that utilizes customer data for effective marketing.

Cons: Sometimes it takes the system a while to "think" and reports take quite a while to populate. But, the data is useful so we wait!

  • Reviewer Source 
  • Reviewed on 05/06/2018
Zachary A.
Warehouse Manager
Warehousing, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/03/2017

"Everything and more"

Comments: As our retail operations grew we needed a solution that allowed for multiple sites and different POS locations, we also needed a system that allowed for custom reporting and inventory managment. Counterpoint delivered. It is cost effective and more robust that other fly by night simple retails solutions

Pros: Reporting structure, multiple sites, inventroy managment

  • Reviewer Source 
  • Reviewed on 23/03/2017
Annaliza S.
Project Manager
Security & Investigations, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/04/2021

"HMMM"

Comments: The first old version we have was very limited and now we upgraded and seems ok - hard to navigate

Pros: It does have all the features we need. We are looking forward for this upgrade for a long time and really hope it will make it easier for us.

Cons: Just hard to navigate. I guess we need to spend more time with it and really play with it to find out how everything works.

  • Reviewer Source 
  • Reviewed on 08/04/2021
Juan carlos C.
Internal control coordinator
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 14/03/2018

"Excellent Omnichannel tool."

Pros: Omnichannel solution is fully configurable and companies can sell online using the integrated e-commerce solution. I like the inventory features, truly has a great interface thats almost as easy to use as an iPhone.

Cons: the reports you generate in the systems are not easily customizable and It should be better if the tool could allow you to do this.

  • Reviewer Source 
  • Reviewed on 14/03/2018
Jim S.
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 23/03/2017

"Amazing Functions and Features"

Comments: This software has everything you need to run a successful business. Its not the most user friendly. There are a lot of hoops to jump through to get to the info you want. The customer support is pretty good, some of them are exceptional. There are many "extras" that you have to pay for, its not an inexpensive system to have and run. Overall it is VERY good.

  • Reviewer Source 
  • Reviewed on 23/03/2017