Who Uses RetailEdge?
Small to mid-sized retailers and businesses that have point of sale and inventory management needs.
What Is RetailEdge?
Affordable and robust Point of Sale and Inventory Management software developed by retailers and serving small to medium sized businesses since 1996. From single-store start ups to 20+ locations, we grow with you and provide integrated POS solutions that let you manage your customers, inventory, sales, and other crucial functions of a retail business. Available for a low one-time price with no monthly commitment. Sync your inventory and prices with multiple e-commerce stores.
RetailEdge Details
High Meadow Business Solutions
http://www.retailedge.com
Founded 1989
RetailEdge pricing overview
RetailEdge has a free version and offers a free trial. RetailEdge paid version starts at $495.00/one-time.
Starting Price
$495.00/one-time
Pricing Details
Secondary workstations in a location are only $225
Free Version
Yes
Free Trial
Yes
RetailEdge deployment and support
Support
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
- Installed - Windows
Training
- In Person
- Live Online
- Webinars
- Documentation
RetailEdge Features
Point of Sale Software
- Barcode Scanning
- Commission Management
- Customer Account Profiles
- Discount Management
- Electronic Signature
- Gift Card Management
- Loyalty Program
- Multi-Location
- Restaurant POS
- Retail POS
- Returns Management
- eCommerce Integration
Retail Management Systems Software
- CRM
- Commission Management
- Email Marketing
- Employee Management
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Location
- Order Management
- Purchase Order Management
- Reporting/Analytics
- Returns Management
- eCommerce
Retail POS System Software
- Barcode Scanning
- Commission Management
- Discount Management
- Gift Card Management
- Inventory Management
- Loyalty Program Support
- Pricing Management
- Returns Tracking
- Sales Tracking
- Touch Screen
- eCommerce
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RetailEdge Reviews
Read all reviewsOverall rating
Average score
Eric M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2017
"We have been using RE since 2007 and have been very happy overall."
Comments: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.
Pros: The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.
Cons: I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.
- Reviewer Source
- Reviewed on 02/11/2017
Donna S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/07/2020
"Reliable, full featured and affordable POS"
Comments: I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.
Pros: This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.
Cons: It does not integrated with my website database, Magento.
Vendor Response
by High Meadow Business Solutions on 13/10/2020
Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!
- Reviewer Source
- Reviewed on 30/07/2020
Melissa D.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support4 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2017
"Mostly good, with a few major frustrations."
Comments: Ease of checking out customers and keeping track of inventory.
Pros: Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.
Cons: Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed. Some of the report functions are a bit tedious to use. Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.
- Reviewer Source
- Reviewed on 02/11/2017
Joshua H.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/11/2020
"Don't spend too much on your POS!"
Comments: Customer service is great. I am very happy. I would recommend to others (and have)
Pros: I loved the price. But I did a lot of research before I bought. It took me months to decide. I loved that I could use my own hardware. It really does it all. The price compared to other companies is 50-70% lower with more features and no annual fees if you don't want the latest version. Room for expansion is awesome. Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.
Cons: When you first buy it you don't get full use of the software until you talk to a rep. It would be nice just to have a license key.
- Reviewer Source
- Reviewed on 21/11/2020
Sara T.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/11/2019
"Feature Rich, Robust & Easy to Use Store Management Software"
Comments: In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.
Pros:
-soft learning curve
-excellent reports
-feature rich
-extreme value for the price
- wicked awesome support
-easy to update inventory
Cons: - minor tweaks that may well be built in later- just getting used to another system, nothing really against RE
- Reviewer Source
- Reviewed on 14/11/2019
