RetailEdge
by High Meadow Business Solutions
Who Uses RetailEdge?
Small to mid-sized retailers and businesses that have point of sale and inventory management needs.
What Is RetailEdge?
Affordable and robust Point of Sale and Inventory Management software developed by retailers and serving small to medium sized businesses since 1996. From single-store start ups to 20+ locations, we grow with you and provide integrated POS solutions that let you manage your customers, inventory, sales, and other crucial functions of a retail business. Available for a low one-time price with no monthly commitment. Integrate with an e-commerce store for real-time inventory synching.
RetailEdge Details
High Meadow Business Solutions
http://www.retailedge.com
Founded 1989
RetailEdge Pricing, Cost & Reviews - Capterra UAE 2020
RetailEdge has a free version and offers a free trial. RetailEdge paid version starts at $495.00/one-time.
Starting Price
$495.00/one-time
Pricing Details
Secondary workstations in a location are only $225
Free Version
Yes
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Installed - Windows
Training
In Person
Live Online
Webinars
Documentation
Support
Business Hours
Online
RetailEdge Features
Alternative Products
Popular Products
RetailEdge Reviews
Showing 5 of 114 reviews
Eric M.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2017
"We have been using RE since 2007 and have been very happy overall. "
Comments: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.
Pros: The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.
Cons: I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.
- Reviewer Source
- Reviewed on 02/11/2017
Sara T.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/11/2019
"Feature Rich, Robust & Easy to Use Store Management Software"
Comments: In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.
Pros:
-soft learning curve
-excellent reports
-feature rich
-extreme value for the price
- wicked awesome support
-easy to update inventory
Cons: - minor tweaks that may well be built in later- just getting used to another system, nothing really against RE
- Reviewer Source
- Reviewed on 14/11/2019
Melissa D.
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Overall Rating3/5
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Ease of Use3/5
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Features & Functionality3/5
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Customer Support4/5
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Value for Money3/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2017
"Mostly good, with a few major frustrations."
Comments: Ease of checking out customers and keeping track of inventory.
Pros: Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.
Cons: Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed. Some of the report functions are a bit tedious to use. Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.
- Reviewer Source
- Reviewed on 02/11/2017
Melissa C.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/10/2019
"Great system especially if you're internet is not stable"
Comments: It works well with our current system.
Pros: We chose this software because we didn't have to pay a monthly fee (except for support). We liked that the inventory and reports are all included.
Cons: The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.
Vendor Response
by High Meadow Business Solutions on 01/11/2019
Hi Melissa, great feedback! We aim to keep your cost of ownership low with reasonable prices and little to no monthly fees so more money stays in your pocket. :) Thanks again! -Kayla
- Reviewer Source
- Reviewed on 15/10/2019
Melissa I.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support4/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/10/2019
"RetailEdge is Essential!"
Comments: RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.
Pros: I love how easy it is to navigate, and customize different reports. It's great to be able to really "drill down" into the inventory and get all sorts of useful data on products. This has been a HUGE help in determining which items to stock more of, and which ones to let go. It really streamlines my inventory! I also love to customize the setup for multiple users, so not every employee has access to all the features. There's nothing it can't do so far!
Cons: I'm having trouble thinking of anything I really don't like... The one thing I wish it did, is have the ability to attach a "time-sensitive" note for individual customers. Similar to the "note" that pops up when selecting a customer account, I wish there was a feature that could let me know when their professional license expires (or is getting close to expiring), so I would be automatically prompted to ask for their updated copy.
Vendor Response
by High Meadow Business Solutions on 04/11/2019
Hi Melissa, thank you so much for your kind words and feedback! With regards to a time-sensitive pop up, we have had customers ask for this type of feature in the past and there are scripts that can be run that will allow you to do this. To make sure we address your concerns fully, we will be reaching out to you via email shortly. Thanks again!
- Reviewer Source
- Reviewed on 15/10/2019
