Wild Apricot

Who Uses Wild Apricot?

Wild Apricot is web-based software for small associations and non-profits to help manage membership, website, events and other activities. It's powerful, easy-to-use and affordable.

What Is Wild Apricot?

Wild Apricot helps thousands of organizations spend less time on administrative tasks, like processing payments and updating Excel files, and more time on growing their membership. It's designed for volunteer-run and small staff organizations with a user-friendly back end so that you don't have to be a technical genius to take your organization to the next level. In addition, you'll have access to a community of peers and experts that share knowledge and best practices. We've got your back!

Wild Apricot Details

Personify

http://www.personifycorp.com

Founded 1998

Wild Apricot Software - Event Registration
Wild Apricot Software - Email Editor
Wild Apricot Software - Website Builder
Wild Apricot Software - Member Sign Up
Wild Apricot Software - Online Payments
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Starting price

$48.00/month
N/A
$125.00/month
$24.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial No
Free Trial No
Free Trial Yes

Wild Apricot deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Webinars
  • Documentation
  • Videos

Wild Apricot Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Built-In Database
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  • Reporting & Statistics
  • Self Service Portal
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  • Third Party Integrations
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Wild Apricot Reviews

Read all 513 reviews

Average score

Overall
4.5
Ease of Use
4.3
Customer Service Software
4.5
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Martin M.
Martin M.
Chief Content Officer
Design, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/10/2020

"Best solution for small to medium sized associations"

Comments: WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Pros: Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Cons: The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

  • Reviewer Source 
  • Reviewed on 15/10/2020
Melissa M.
Melissa M.
Executive Director
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 05/02/2021

"Cost Effective Website and Database"

Comments: Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Pros: Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Cons: There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

  • Reviewer Source 
  • Reviewed on 05/02/2021
Pamela B.
Paralegal
Law Practice, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 05/08/2021

"Great product for membership management"

Comments: I enjoy the ease of scheduling events with reminder emails going to prior participates and the ease of everything being in one single place.

Pros: Love how you can organize what gets sent to whom. reminders can be scheduled and events can be scheduled, paid and processed all through the program.

Cons: The difficultly to add pdfs to the program.

  • Reviewer Source 
  • Reviewed on 05/08/2021
Sean H.
Vice President
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 01/01/2021

"Not Customer Friendly"

Comments: Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.

Pros: It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Cons: Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

  • Reviewer Source 
  • Reviewed on 01/01/2021
David R.
webmaster
Leisure, Travel & Tourism, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 11/06/2021

"They have changed and not for the better"

Comments: Normally does well but we had a event in which we had to send out directions to and the list of registrants disappeared - we had to be put in a que for tech support and when I got to #6 at 4:55 they said I had to e mail and they would get back to me next week. When I first started with handling this the tech support was great and personal not now, it is thru chat and they shout you off supposedly at 5. Also being Canadian, they have different holidays which is frustrating. I managed to trick the system to bring up the list but it took an afternoon of my off time

Pros: It is a powerful platform to use alskdjmka xmm mc mcmscbhjsdbjbcm mzm mxbmncm

Cons: It is Buggy to operate - not user friendly

  • Reviewer Source 
  • Reviewed on 11/06/2021