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Buildertrend
What Is Buildertrend?
Buildertrend is the leading residential construction management platform. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to every aspect of their business. Builders can stay on top of costs, supplies, staff and more in one convenient place — and take on more projects without adding paperwork and stress. For over 1 million users across 100 countries, Buildertrend has made it easy to run successful projects and deli
Who Uses Buildertrend?
Buildertrend is ideal for homebuilders, remodelers, specialty contractors and general contractors.
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Reviews of Buildertrend
Revolutionized my sales follow up
Comments: I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.
Pros:
Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.
Cons:
The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.
Buildertrend Response
4 years ago
Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company.
Alternatives Considered:
Streamlines so many parts of our business
Comments: Very good. If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.
Pros:
This software is outstanding in many different areas We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few We couldn't go back to the old ways of doing many of these There are a lot of different features and you'll certainly find many that'll make it worth your while to use Oh and the customer support is ace
Cons:
Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.
Buildertrend Response
3 years ago
Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers.
Good Product
Comments: Aside from the above issues, overall, BT is a good product.
Pros:
I like that I can keep track of open jobs with minimal effort.
Cons:
I hate that every time there is an update to the software it changes features and removes templates. I also am unhappy that the scheduling feature no longer flows the way that it used to with predecessors.
Buildertrend Response
2 months ago
Hi Donna, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.
It would be a great program if they made a few adjustments
Comments: When it works perfectly it has helped our 3 offices in 3 different locations communicate better and know what each other are doing on projects. We have just had to take more longer steps to make sure everyone is getting the correct information and making sure the information was passed onto the next person.
Pros:
It is better than most I have worked with. It is very easy to understand without having to use codes to get into sections.
Cons:
It tends to freeze a lot when I am uploading documents . I have noticed that when I am inputting information it doesn't always save despite hitting the save button numerous times. Thank goodness one of my employers knows this programs faults and doesnt think I am not doing my job correctly. Although it has caused issues with other management wanting to know why certain projects were missing items that I know I completed. Another issue that would make my and many others very frustrated is when we have worked with a client and sold a job then we get another project from the same client on the same property months later we have to create a whole new lead and copy and paste all the information on the old lead and paste it into a new lead in order for us to be able to create a new job. It is very time consuming to do this. It would be great if there was some way we could attach or add another job to the same lead and be able to create another job from the same lead without all the copy and paste steps we have had to do. Also when I am creating a todo on the bottom it asks which salesperson is this job from so I select it. If I do not add the salesman to job assigned to he will not be able to see what is happening with the job. It would be great if I could just hit the button on the bottom where I select the salesman and he automatically will get a notification and access to all information on this job instead of me having to assign it to him and select him on the bottom as well.
BuildTrend - Perfect Software for any Builder
Comments: Aces!
Pros:
This is a great software for a small to mid-size builder. It has all the bells and whistles, plus integrates with QB so no double entry. It is an excellent inexpensive solutions from pre-con to warranty.
Cons:
We need to work on the integration between QB and BT. And I believe it is something that is being done.
Buildertrend Response
3 months ago
Hi Tracy, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.
