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Digital Integrated Management System
Digital Integrated Management System Overview:
What Is Digital Integrated Management System?
Interfacing Technologies Corporation is a global leader in AI-powered, process-based Quality Management and Compliance software. Our award-winning Integrated Management System (IMS) unifies QMS, DMS, BPM, and GRC into a single, AI-driven platform that standardizes processes, reduces risk, and delivers real-time operational insights.
Interfacing pioneered embedded AI within enterprise compliance systems, transforming traditional programs into adaptive, intelligent ecosystems. Purpose-built for highly regulated sectors—aerospace, life sciences, banking, government, utilities, and manufacturing—our platform ensures traceability, audit-readiness, and control at every step.
Certified to ISO 27001 and CSV-validated for FDA 21 CFR Part 11, Interfacing enables organizations to achieve operational excellence confidently, with intelligence, precision, and transparency.
Who Uses Digital Integrated Management System?
Banking and capital markets, pharmaceutical, medtech, utility, financial services, manufacturing, consulting, media & telecommunications, education, government and military, engineering & construction
Where can Digital Integrated Management System be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 21 reviews
Reviews sentiment
Positive
95%
Neutral
0%
Negative
5%
Starting Price
Not provided by vendor
Free trial
About the vendor
- Interfacing
- Founded in 1983
Digital Integrated Management System support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
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Algeria, Armenia, Australia, Austria, Azerbaijan
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Algeria
- Armenia
- Australia
- Austria
- Azerbaijan
- Bahrain
- Bangladesh
- Belgium
- Benin
- Bhutan
- Bosnia & Herzegovina
- Brazil
- Cambodia
- Canada
- China
- Croatia
- Czechia
- Denmark
- Egypt
- Finland
- France
- Gabon
- Georgia
- Germany
- Hong Kong SAR China
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Kuwait
- Laos
- Lebanon
- Liechtenstein
- Luxembourg
- Macao SAR China
- Malaysia
- Mexico
- Monaco
- Morocco
- Myanmar (Burma)
- Nepal
- Netherlands
- New Zealand
- Norway
- Oman
- Philippines
- Poland
- Qatar
- Saudi Arabia
- Singapore
- South Africa
- South Korea
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Taiwan
- Thailand
- Tunisia
- Turkmenistan
- United Arab Emirates
- United Kingdom
- United States
- Vietnam
Languages
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Arabic, Brazilian Portuguese, Chinese, Croatian, Dutch
Languages
Languages that the product is available in.
- Arabic
- Brazilian Portuguese
- Chinese
- Croatian
- Dutch
- English
- European Portuguese
- French
- German
- Hebrew
- Icelandic
- Italian
- Polish
- Portuguese
- Spanish
- Swedish
Features of Digital Integrated Management System
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Top rated features
Access Controls/Permissions
Document Storage
Top rated features
Document Management Software
Document Storage
Top rated features
OSHA Recordkeeping
Workflow Management Software
Top rated features
Corrective and Preventive Actions (CAPA)
Quality Control
Top rated features
Risk Assessment
Workflow Management Software
Top rated features
Secure Data Storage
Task Management Software
Top rated features
Document Capture
Document Storage
Top rated features
No features have been rated by reviewers for this product.
Top rated features
Risk Assessment
Secure Data Storage
Capterra verified reviews for Digital Integrated Management System
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Overall rating
Based on 21 reviews
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Merita
Quality & Business Improvement Coordinator in Australia
Verified LinkedIn User
Aviation & Aerospace, 1,001–5,000 Employees
Used the Software for: 2+ years
"Excellent Process Management Solution"
30 October 2018
We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.
Pros:
The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.
Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.
Cons:
The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.
Reviewer Source
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Verified Reviewer
Verified LinkedIn User
Utilities, 1,001–5,000 Employees
Used the Software for: 1-5 months
"Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform"
16 September 2020
While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.
Pros:
The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes.
The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.
Cons:
There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal.
Reasons for Switching to Digital Integrated Management System:
We narrowed down the choice from 6 to 2, which were Interfacing's Digital Business Transformation Suite and Signavio. While the pricing was relatively close, Interfacing was cheaper and we found them easier to engage and work with during the selection process. We also found the platform offered a broader range of capabilities and was more configurable and customisable than Signavio.
Reviewer Source
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Verified Reviewer
Verified LinkedIn User
Building Materials, 1,001–5,000 Employees
Used the Software for: 1+ year
"Doesn't work as advertised and sold"
31 May 2021
So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless.
The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.
The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.
Pros:
Web based solution
Can generate a document based on data
Multi lingual data of same process
Cons:
Not easy to use and unattractive UI
Most of the features are incomplete or don't work
Too many bugs
Weak support
Not a true SaaS Deployment
Reviewer Source
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Angelo
Associate Product Manager in Benin
Internet, 201–500 Employees
Used the Software for: 6-12 months
"Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation"
6 January 2023
Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business.
Pros:
The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs.
Cons:
Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses.
Reviewer Source
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Alain
Président et Conseiller Stratégique in Canada
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
"Outstanding BPM features at affordable price"
18 February 2019
We've been using it since more than 10 years...and it keeps getting better every year.
Pros:
Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.
Cons:
The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.
Reviewer Source
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