---
description: Get detailed information about Absorb usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Absorb Price, Reviews & Ratings - Capterra United Arab Emirates 2026
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Breadcrumb: [Home](/) > [Hospitality LMS Software](/directory/32444/hospitality-lms/software) > [Absorb](/software/61763/absorb-lms)

# Absorb

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> Absorb is an agentic AI-powered learning platform that streamlines training and scales learning across all audiences.
> 
> Verdict: Rated **4.6/5** by 362 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Absorb?

Absorb is built for mid-sized to enterprise organizations across industries looking to train their employees, customers, partners, or members.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 362 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Absorb
- **Location**: Calgary, Canada
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Absorb offers tailored pricing based on your organization’s needs, including the number of learners and specific features required. As your organization grows, our technology, support, and value scale with you. Contact us to get a personalized cost quote.&#10;Absorb LMS understands that it's imperative to meet you where you are. That's why we offer a more tailored pricing approach based on your input and our recommendations.&#10;&#10;Absorb reps consult with you about your company size, budget, eLearning goals, usage patterns, and other considerations to craft the unique pricing model that works for you and is flexible enough to accommodate future growth and changes.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Ecuador, Finland, France, Germany, Iceland, India, Indonesia, Ireland, Israel and 22 more

## Features

- Activity Dashboard
- Activity Monitoring
- Assessment Management
- Assignment Management
- Asynchronous Learning
- Audio/Video Recording
- Blended Learning
- Certification & Licensing
- Communication Management
- Compliance Management
- Compliance Tracking
- Content Library
- Content Management System (CMS) Software
- Content Sharing
- Course Authoring Software
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Document Management Software
- Employee Portal
- Employee Training
- Gamification Software
- Learner Portal
- Learning Management
- Learning Paths/Tracks
- Mobile Access
- Mobile Learning Software
- Multi-User Collaboration
- Multimedia Support
- Online Video Platform Software
- PowerPoint Conversion
- Progress Tracking
- Reminders
- Reporting/Analytics
- SCORM Compliance
- Self Service Portal
- Self-Service Content Curation
- Social Learning
- Storyboarding
- Template Management
- Tests/Assessments
- Third-Party Integrations
- Training Administration
- Training Management
- User Management

... and 10 more features

## Integrations (42 total)

- ADP GlobalView Payroll
- ADP Lyric HCM
- ADP Next Gen HCM
- ADP Workforce Now
- Auth0
- BambooHR
- BizLibrary
- Clarity Wave
- ClearCo
- Credly
- Dayforce HCM
- Degreed
- Eventbrite
- Foxy
- Go1

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality LMS Software](https://www.capterra.ae/directory/32444/hospitality-lms/software)

## Related Categories

- [Hospitality LMS Software](https://www.capterra.ae/directory/32444/hospitality-lms/software)
- [Learning Management System (LMS) Software](https://www.capterra.ae/directory/30020/learning-management-system/software)
- [Training Software](https://www.capterra.ae/directory/10008/training/software)
- [Mobile Learning Software](https://www.capterra.ae/directory/30954/mobile-learning/software)
- [Onboarding Software](https://www.capterra.ae/directory/30819/onboarding/software)

## Alternatives

1. [Canvas](https://www.capterra.ae/software/127214/canvas) — 4.6/5 (4346 reviews)
2. [Moodle](https://www.capterra.ae/software/80691/moodle) — 4.3/5 (3389 reviews)
3. [Paylocity](https://www.capterra.ae/software/86714/webpay) — 4.3/5 (1965 reviews)
4. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5317 reviews)
5. [360Learning](https://www.capterra.ae/software/211429/360learning) — 4.7/5 (515 reviews)

## Reviews

### "Easy to Use as an Admin, with Powerful Features to Grow Into" — 5.0/5

> **Jennifer** | *1 April 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and support - when we first selected Absorb as our new LMS my onboarding as a brand new LMS Administrator was smooth and efficient. Our support from Absorb was fantastic - the team also readily available and, as well, easy to work with. I was not a seasoned professional and even stepped away from LMS admin duty for a couple years, but now my role has transitioned and I am the main admin for my organization. Using Absorb makes employees and volunteer training smooth as Absorb is integrated with both our staff and volunteer management programs. My goal is to become a "super" admin and utilize features that we have access to but have not implemented, like new content creation with Create.
> 
> **Cons**: Any cons I have experienced in the past are no longer relevant and currently, the only con is on my end - not having enough time to use Absorb to its full capability.
> 
> Amazing - I love working with Absorb and have highly recommended their product to many other organizations.

-----

### "Started with Challenges, Now a Great Experience Backed by Great Client Support" — 5.0/5

> **Elaine** | *22 July 2026* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: I like the clean interface and navigation of Absorb LMS. It makes it easy for our technicians, many of whom aren't tech savvy, to find their training and enrol in courses. Over the years, the platform has continued to improve with regular updates and new features. The reporting capabilities are one of its biggest strengths, providing valuable data that supports our internal reporting processes and helps us communicate training outcomes and requirements across our dealer network.
> 
> **Cons**: I'd like to see more flexibility within the platform, particularly around settings, filters, and dashboard customisation. Some reporting widgets can't be broken down into more detailed information, and there are times when the backend logic is a bit confusing. While workarounds usually exist, greater flexibility would make reporting and administration more efficient.
> 
> Overall, my experience with Absorb LMS has been very positive. When we first implemented the platform, we encountered several challenges and limitations where the system didn't always work the way we needed it to. However, our Client Manager worked closely with us every step of the way, helping us find practical workarounds, providing solutions, and keeping us informed about new features and updates that addressed many of our concerns. He also helped us gain access to the reporting capabilities we needed, which has made a significant difference to how we manage and communicate training outcomes. As the platform has continued to evolve, many of our initial challenges have been resolved, and we're now extremely happy with Absorb LMS. The few improvements I'd still like to see, such as more flexibility with filters and dashboard customization, would simply enhance an already strong platform rather than address major issues. The only other consideration is cost. Management has noted that the platform is on the more expensive side and there are several additional fees for features and services that can increase the overall cost. While they're comfortable with the pricing at present, there is some concern about potential price increases in the future and how that may affect long-term affordability.

-----

### "Not Great Until Issues Get Fixed Too Simplistic" — 2.0/5

> **Brett** | *13 November 2025* | Food Production | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to use and intuitive menus. Keeping trainings organized and assigning them is a breeze. Our staff can now complete most trainings on a tablet. Attendance is also automatically tracked.
> 
> **Cons**: Doesn't work well with video PowerPoints or imported PPT's. All of my photos turned sideways and distorted. Also, all videos are removed and unplayable when uploaded as part of an existing PPT. The only option for me is to recreate all of my existing work inside Absorb, costing me hundreds of hours for my whole library.
> 
> Frustrating as can be. Not nearly enough functionality. I should be able to at least upload existing files without distortion. Every step costs me extra time. This program will not do what I need it to do, unlike advertised.

-----

### "Still Absorbing the Capabilities" — 4.0/5

> **Annelise** | *20 April 2026* | Arts & Crafts | Recommendation rating: 8.0/10
> 
> **Pros**: The customer support team is exceptional in their knowledge and willingness to help us improve our learner experience. The transition/onboarding support team member, \[sensitive content hidden\], and our daily success manager, \[sensitive content hidden\], are both very impressive and key to our growth and happiness with the product. The customer support is far and away the most impressive aspect of Absorb.&#10;&#10;Absorb is pretty feature-rich in terms of user management and controlling how content displays to our learners. I like all of the settings, though sometimes they are not always intuitive or well-explained within the system itself (which is why I appreciate our success manager so much). &#10;&#10;Employee training was relatively robust, but I find that most people prefer to get their hands dirty and will only consult the training as needed. &#10;&#10;We haven't encountered many bugs or issues, but the ones we have were explored and addressed very quickly by the team.
> 
> **Cons**: I'm generally a little disappointed in the visual aspect of the Learner-facing dashboard. I would love to have more features, templates, and control over the user interface. It feels somewhat outdated and it's a shame that it is the first impression learners get when they log in to our system for the first time. I've long been curious about whether we could integrate Absorb into a UI designer that would give us more control.&#10;&#10;Some aspects of the learner experience also seem unintuitive and require us to support our learners with simple navigation. &#10;&#10;Finally, I really hate that AI ad that Absorb was running on streaming services for a while. It cheapened the product and made me question its quality.
> 
> Our organization migrated our content from Docebo. We produce courses to support our programs with external learners, so it was important for the transition to happen smoothly. We were well-supported throughout that process and have been diligently adding new courses to Absorb in the 8 months since the transition. We've found it to be a powerful and easy-to-understand platform with capabilities we're still exploring and figuring out how to implement. We are looking forward to learning and growing with Absorb.

-----

### "User-Friendly LMS Design with Straightforward Admin and Learner Workflows" — 5.0/5

> **Moushmi** | *9 April 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The admin-side workflow and the learner side workflow is highly intuitive and straightforward, making it easy to navigate and manage tasks efficiently. I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to Excel or CSV formats. This greatly enhances reporting and analysis capabilities.&#10;&#10;Additionally, the platform is very well-organized when it comes to setting up courses, users, and other features. The categorical structure simplifies configuration, and the quick-access tabs at the top provide a more efficient alternative to navigating through multiple layers of course settings. Overall, the design significantly improves usability and administrative productivity.
> 
> **Cons**: While the platform offers a wide variety of reporting formats, there is an opportunity to enhance reporting capabilities further. For example, department-level reports could be more comprehensive by including detailed insights such as the number of courses completed, in progress, or not started for all employees within a department.&#10;&#10;The mailing system is highly effective overall; however, there are limitations in customizing certain automated emails, which can restrict flexibility in communication.&#10;&#10;Additionally, the observation checklist feature has some gaps. For instance, learners do not receive email notifications when reviewers provide feedback; this is a fundamental functionality that is currently unavailable within the LMS.&#10;&#10;Overall, when comparing the strengths and limitations, the advantages clearly outweigh the drawbacks, as the identified issues are relatively minor and do not significantly impact the overall effectiveness of the platform.
> 
> I have had a very positive and seamless experience with Absorb LMS across all stages, from implementation and onboarding to training and ongoing customer support. The collaboration with the CRM team, including our regular weekly or biweekly calls, has been particularly smooth and productive.&#10;&#10;The Absorb team has been exceptional in ensuring a strong overall experience. They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration teams across different regions. Any initial challenges, bugs and issues were addressed promptly, either through quick resolutions or by providing suitable workarounds tailored to our organization’s learning needs.&#10;&#10;Overall, we are extremely satisfied with the platform, find it to be excellent value for money, and are genuinely pleased to have Absorb LMS in place.

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