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What Is Salesforce Sales Cloud?
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise by growing relationships, productivity, and your bottom line – all at the same time.
Who Uses Salesforce Sales Cloud?
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Where can Salesforce Sales Cloud be deployed?
About the vendor
- Salesforce
- Located in San Francisco, US
- Founded in 2003
Salesforce Sales Cloud support
- Phone Support
- Chat
Salesforce Sales Cloud pricing
Starting Price:
- Yes, has free trial
- No free version
Salesforce Sales Cloud does not have a free version but does offer a free trial. Salesforce Sales Cloud paid version starts at $25.00/month.
About the vendor
- Salesforce
- Located in San Francisco, US
- Founded in 2003
Salesforce Sales Cloud support
- Phone Support
- Chat
Salesforce Sales Cloud videos and images
Features of Salesforce Sales Cloud
Salesforce Sales Cloud Alternatives
Reviews of Salesforce Sales Cloud
Complex, Integrated tool
Comments: Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.
Pros:
It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.
Cons:
Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.
Salesforce Sales Cloud - User Friendly-ish
Comments: Overall, Salesforce Sales Cloud has been very pleasant to use, but it could use a few updates to make reports, claims, and general population of month statistics more user-friendly.
Pros:
Salesforce Sales Cloud is a very organized platform that makes it easy to see what projects are being completed and prioritize things that need immediate action.
Cons:
When running reports and needing to see the total of monetary value items, there is a difficulty in determining if this can be done within the report itself or if in needs to be completed on the dashboard. This is confusing in itself but also leads to difficulty when going between a PC unit and a mobile phone or iPad app version.
Powerful but Pricey
Comments: Overall, my experience has been positive. The learning curve can be a bit steep, but once you get the hang of it, it’s efficient
Pros:
I helps to keeps everything organized in one place. It’s super easy to use, and the automation features save a ton of time. Plus, the reports are awesome for making quick decisions. Overall, it’s a really handy tool for managing sales
Cons:
It can be a bit overwhelming at first. There are so many features and options that it takes some time to get used to everything. Also, it can get pricey, especially for smaller businesses
MY HONEST REVIEW
Comments: My experience with Salesforce Sales Cloud has been largely positive, as it's a robust and versatile platform that offers a wide range of features to streamline sales processes and enhance customer relationship management.
Pros:
Salesforce Sales Cloud stands out for its robust CRM capabilities, advanced automation, powerful analytics, seamless integration, and user-friendly mobile access. Its scalability, customization options, collaboration tools, and AI-driven insights further enhance its value, making it a comprehensive solution for managing and optimizing sales processes. These features collectively contribute to improved sales performance, better customer relationships, and greater business success.
Cons:
Salesforce Sales Cloud is a comprehensive and powerful CRM platform, but its complexity, cost, and customization requirements can be challenging, especially for smaller businesses or those without dedicated technical resources. Improvements in user interface simplicity, pricing transparency, performance, and support quality could enhance the overall user experience and make it more accessible to a broader range of businesses.
The Ultimate Business Card Book
Comments: I use it on a daily basis, in general it is a good solution to store everything customer-related, not only as a large business card holder but a project manager deals and agendas.
Pros:
It is a good CRM where everything can be organized by leads and opportunities. I like that it is easy to keep track of everything that is customer related and it allows you to integrate with another different tools for quoting.
Cons:
Since it is all in one, sometimes the interface it is not user-friendly and it can take a while to find what you are looking for.
