--- description: Get detailed information about RoomKeyPMS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoomKeyPMS Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [RoomKeyPMS](/software/5937/roomkeypms) # RoomKeyPMS Canonical: https://www.capterra.ae/software/5937/roomkeypms Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/5937/roomkeypms?page=2) > Deliver better guest experiences, increase revenue, and reduce costs with one PMS that works, supported by a team of experts. > > Verdict: Rated **4.4/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RoomKeyPMS? RoomKeyPMS is your single, integrated hotel software provider for independent hotels and chain properties. With hundreds of integrations we can work with hotels to optimize operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 90 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RoomKeyPMS - **Location**: Vancouver, Canada - **Founded**: 1978 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: To receive accurate pricing, contact RoomKeyPMS directly at https://roomkeypms.com/capterra/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Mexico, United States ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Employee Management - GDS/OTA Integration - Guest Experience Management - Maintenance Management Software - Marketing Automation Software - Online Booking - Point of Sale (POS) - Rate Management - Reporting/Analytics - Third-Party Integrations ## Integrations (26 total) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) - [Motel Software](https://www.capterra.ae/directory/32584/motel/software) ## Alternatives 1. [Guesty](https://www.capterra.ae/software/159377/guesty) — 4.4/5 (485 reviews) 2. [TenantCloud](https://www.capterra.ae/software/133029/tenantcloud) — 4.3/5 (451 reviews) 3. [Yardi Voyager](https://www.capterra.ae/software/33832/yardi-voyager) — 4.2/5 (257 reviews) 4. [Buildium](https://www.capterra.ae/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 5. [Hotelogix](https://www.capterra.ae/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Reviews ### "Great software Great experience" — 5.0/5 > **Eric** | *5 May 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Great value for small to medium size business. Great functionality covering most needs. Great tech support and training. > > **Cons**: Penny rounding. The setup of penny rounding just doesn't go with the way our organization calculates. ----- ### "Exactly what I needed for a smaller operation." — 5.0/5 > **Lynden** | *2 October 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: When taking over a resort that had no PMS, I looked at quite a few different options. RoomKey fit us perfectly and I really liked the 'user-pay' model which helps a smaller operation with their cash flows. It is relatively easy to set up, quite intuitive and easy to learn by my new employees. Like most systems, it has far more options than we would ever use, but they are there if you need them. > > **Cons**: I find the reports portion quite cumbersome. > > Very good\! Support personnel are always very quick to respond and extremely helpful. ----- ### "Great PMS for very small Inns" — 4.0/5 > **Verified Reviewer** | *24 April 2018* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The software is very light and cloud based. The PMS is easy to use and the customer portal has a lot of documentation if any users have questions. > > **Cons**: PMS is missing an extract for revenue reporting and a report scheduler for automatically emailing daily sales reports as well as reservations OTB reports. > > Good for a very small B\&B or Inn. ----- ### "Excellent system for our mid sized property" — 5.0/5 > **Bill** | *2 February 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The system is user friendly, very easy to set-up and navigate throughout the different options. The booking engine is seamless and they make it easy when working with our other vendors. In the four years that I've been working with their sales support staff, I've developed a level of trust to just turn them loose when I have another vendor that needs their help, no need for me to be the middleman. The support system is literally the best I've ever been around in my 33 years in the hospitality business. I can't give them enough kudos for how they respond to issues and get the problem solved and frankly, most of the time it has been user error on our part. > > **Cons**: I have not encountered any that we haven't been able to solve. ----- ### "RoomkeyPMS Review" — 3.0/5 > **Michele** | *11 August 2023* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: Unable to comment on this section. > > **Cons**: No revenue management function, reporting not great > > Good ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/5937/roomkeypms?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/5937/roomkeypms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data