--- description: Get detailed information about Microsoft 365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.ae/software/58688/microsoft-365 Page: 1 / 566\ Next: [Next page](https://www.capterra.ae/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14116 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14116 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management Software - Content Management System (CMS) Software - Customizable Templates - Data Visualization Software - Document Capture - Document Management Software - Document Storage - Email Management Software - Encryption Software - Event Management Software - File Conversion - File Sharing Software - Full Text Search - Messaging - Mobile Access - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling Software - Search/Filter - Task Management Software - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.ae/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.ae/directory/31061/spreadsheet/software) - [Calendar Software](https://www.capterra.ae/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software) ## Alternatives 1. 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[Microsoft SharePoint](https://www.capterra.ae/software/1167/sharepoint) — 4.4/5 (5448 reviews) ## Reviews ### "Efficient, Collaborative, but Expensive: A Microsoft 365 Experience Review" — 5.0/5 > **Verified Reviewer** | *23 March 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: I love Microsoft 365’s seamless integration, cloud access, real-time collaboration, and advanced security, which boosts productivity and flexibility across all devices and platforms. > > **Cons**: What I like least about Microsoft 365 is its subscription model, which can become expensive over time, especially for individual users or small businesses. > > My overall experience with Microsoft 365 has been positive, offering seamless collaboration, cloud storage, and reliable tools for productivity. However, the subscription cost can add up over time. ----- ### "Essential Tool for Seamless Collaboration and Productivity" — 5.0/5 > **Timothy** | *29 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The seamless integration of apps like Word, Excel, and Teams, combined with cloud accessibility through OneDrive, makes collaboration and productivity effortless. > > **Cons**: The subscription pricing model can be expensive for smaller teams, and occasional syncing issues may disrupt workflows. > > My overall experience with Microsoft 365 has been excellent. It’s a reliable, feature-rich platform that streamlines collaboration and productivity, despite minor syncing issues. ----- ### "amazing awesome" — 5.0/5 > **Rizwan** | *26 March 2025* | Market Research Software | Recommendation rating: 10.0/10 > > **Pros**: Firstly i want to commend you on the user friendly interface and seamless The chat feature is very conveninet to for Quick communication > > **Cons**: the app was fine before but rn everything i try to importat a picture to convert it pdf file it's not working > > My overall experience was good with Microsoft 365 ----- ### "Solid suite, but the value depends on how deep you go" — 4.0/5 > **Blake** | *22 May 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The integration between apps like Word, Excel, Teams, and Outlook is genuinely seamless. Everything just talks to each other without a lot of setup headaches. OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement. It's hard to imagine going back to managing everything locally. > > **Cons**: However, the prices seem to be slightly intimidating when using them per person in case of a bigger team since they accumulate very quickly. Certain capabilities may be hidden in menus or can be used exclusively by the users of higher-paid versions, which is somewhat disappointing for those who expect the full range of functionality. Occasionally occurring mandatory upgrades interrupted my work. > > On the whole, Microsoft 365 delivers on its promises. All information stays structured and available to access wherever I may be working from. You have to learn how to make use of all of its features, but after getting past that learning period, you'll find yourself comfortable using it. I would suggest it for most companies as long as you're willing to stick with its ecosystem. ----- ### "icrosoft 365 — the backbone of our daily operations" — 4.0/5 > **Louis** | *22 May 2026* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: Seamless integration: All apps work together flawlessly, which significantly improves productivity and collaboration across teams. Cloud-based \& cross-device: Access to files, emails, and tools from any device, anywhere, with automatic synchronization via OneDrive and SharePoint. Collaboration features: Real-time co-authoring in Word, Excel, and PowerPoint, combined with Teams for communication, makes remote and hybrid work effortless. Email management with Outlook: Powerful spam filtering, calendar integration, and rules/automations make handling high email volumes manageable. Security \& compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data. Regular updates: Microsoft consistently adds new features (especially with Copilot AI integration), keeping the suite modern and relevant. > > **Cons**: Admin complexity: The Microsoft 365 Admin Center and related portals (Azure AD/Entra, Exchange Admin, Teams Admin, etc.) can be overwhelming and fragmented. Finding the right setting often requires navigating multiple consoles. Licensing structure: The different plans (Business Basic, Standard, Premium, E3, E5, etc.) can be confusing, and some essential features are locked behind higher-tier licenses. Teams performance: Teams can be resource-heavy and occasionally sluggish, especially on older machines. Customer support: Support quality is inconsistent — simple issues are handled well, but more complex technical problems can take time to resolve and require escalation. > > ur overall experience with Microsoft 365 has been very positive. It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management. The combination of productivity apps, cloud storage, and enterprise-grade security delivers excellent value for money. ----- Page: 1 / 566\ Next: [Next page](https://www.capterra.ae/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data