---
description: Get detailed information about Microsoft 365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Microsoft 365 Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

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# Microsoft 365

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> Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.
> 
> Verdict: Rated **4.6/5** by 14094 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft 365?

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14094 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month&#10;Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month&#10;Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more

## Features

- @mentions
- API
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Calendar Management
- Calendar/Reminder System
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Templates
- Data Visualization Software
- Document Capture
- Document Management Software
- Document Storage
- Email Management Software
- Encryption Software
- Event Management Software
- File Conversion
- File Sharing Software
- Full Text Search
- Messaging
- Mobile Access
- Notes Management
- Presentation Tools
- Reporting/Analytics
- Scheduling Software
- Search/Filter
- Task Management Software
- Templates
- Version Control

## Integrations (12 total)

- Google Drive
- Microsoft Bookings
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)
- [Productivity Software](https://www.capterra.ae/directory/30968/productivity/software)
- [Spreadsheet Software](https://www.capterra.ae/directory/31061/spreadsheet/software)
- [Calendar Software](https://www.capterra.ae/directory/32297/calendar/software)
- [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.ae/software/160756/google-docs) — 4.7/5 (28982 reviews)
2. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17570 reviews)
3. [Google Drive](https://www.capterra.ae/software/161425/drive) — 4.8/5 (28503 reviews)
4. [OneDrive](https://www.capterra.ae/software/161304/onedrive) — 4.5/5 (12717 reviews)
5. [Microsoft SharePoint](https://www.capterra.ae/software/1167/sharepoint) — 4.4/5 (5435 reviews)

## Reviews

### "Efficient, Collaborative, but Expensive: A Microsoft 365 Experience Review" — 5.0/5

> **Verified Reviewer** | *23 March 2025* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: I love Microsoft 365’s seamless integration, cloud access, real-time collaboration, and advanced security, which boosts productivity and flexibility across all devices and platforms.
> 
> **Cons**: What I like least about Microsoft 365 is its subscription model, which can become expensive over time, especially for individual users or small businesses.
> 
> My overall experience with Microsoft 365 has been positive, offering seamless collaboration, cloud storage, and reliable tools for productivity. However, the subscription cost can add up over time.

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### "Essential Tool for Seamless Collaboration and Productivity" — 5.0/5

> **Timothy** | *29 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The seamless integration of apps like Word, Excel, and Teams, combined with cloud accessibility through OneDrive, makes collaboration and productivity effortless.
> 
> **Cons**: The subscription pricing model can be expensive for smaller teams, and occasional syncing issues may disrupt workflows.
> 
> My overall experience with Microsoft 365 has been excellent. It’s a reliable, feature-rich platform that streamlines collaboration and productivity, despite minor syncing issues.

-----

### "amazing awesome" — 5.0/5

> **Rizwan** | *26 March 2025* | Market Research Software | Recommendation rating: 10.0/10
> 
> **Pros**: Firstly i want to commend you on the user friendly interface and seamless The chat feature is very conveninet to for Quick communication
> 
> **Cons**: the app was fine before but rn everything i try to importat a picture to convert it pdf file it's not working
> 
> My overall experience was good with Microsoft 365

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### "Microsoft 365 - Product with great finesse." — 4.0/5

> **Abhishek** | *13 May 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft 365 as a whole ecosystem of data and knowledge sharing tool helped our organization to streamline the ease of operations and enabled us to be away from any kind of wrongful scams. It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected environment of business. Outlook is one specific product which has been integrated with all other products of the ecosystem to function smoothly. The product is great value for money and ease of use.
> 
> **Cons**: The time of implementation and strategic importance of data migration should be told beforehand to each vertical of the organization before actual implementation. Also, the training can be improved a lot by dedicating people per team to train.
> 
> Overall experience has been great because of smooth UI/UX and support. Also, there is great flexibility in access levels for each of the documents.

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### "Feature-rich, Enterprise Solution" — 4.0/5

> **connor** | *17 April 2026* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: Microsoft 365 is strong for teams that want a full productivity suite in a single location. bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit comfortably together in one ecosystem. It comes with decent collaboration features and offline capability for desktop apps, and allows for broad integration options, security controls, and compliancy policies.
> 
> **Cons**: The main downside is the cost and in some instances the complexity. It can feel heavy if you only need simple document editing or are used to the Google Drive way of working, and the feature bloat in many of these apps are usually overkill for the majority of users. Since it runs on a subscription model now, the ongoing license costs per user can quickly add up.
> 
> It's generally a strong and capable enterprise suite that works particularly well when requiring polished desktop apps and strong collaboration, as well as accessibility for offline files and security features. It's probably one of the better all-round solutions for versatile working and productivity, but excels in environments that are already embedded in the microsoft ecosystem

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## Links

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