--- description: Get detailed information about Microsoft 365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.ae/software/58688/microsoft-365 Page: 1 / 568\ Next: [Next page](https://www.capterra.ae/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14167 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14167 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management Software - Content Management System (CMS) Software - Customizable Templates - Data Visualization Software - Document Capture - Document Management Software - Document Storage - Email Management Software - Encryption Software - Event Management Software - File Conversion - File Sharing Software - Full Text Search - Messaging - Mobile Access - Multi-Language - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling Software - Search/Filter - Task Management Software - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.ae/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.ae/directory/31061/spreadsheet/software) - [Calendar Software](https://www.capterra.ae/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software) ## Alternatives 1. [Google Docs](https://www.capterra.ae/software/160756/google-docs) — 4.7/5 (29221 reviews) 2. [Google Drive](https://www.capterra.ae/software/161425/drive) — 4.8/5 (28625 reviews) 3. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17731 reviews) 4. [OneDrive](https://www.capterra.ae/software/161304/onedrive) — 4.5/5 (12884 reviews) 5. [Microsoft SharePoint](https://www.capterra.ae/software/1167/sharepoint) — 4.4/5 (5469 reviews) ## Reviews ### "Efficient, Collaborative, but Expensive: A Microsoft 365 Experience Review" — 5.0/5 > **Verified Reviewer** | *23 March 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: I love Microsoft 365’s seamless integration, cloud access, real-time collaboration, and advanced security, which boosts productivity and flexibility across all devices and platforms. > > **Cons**: What I like least about Microsoft 365 is its subscription model, which can become expensive over time, especially for individual users or small businesses. > > My overall experience with Microsoft 365 has been positive, offering seamless collaboration, cloud storage, and reliable tools for productivity. However, the subscription cost can add up over time. ----- ### "amazing awesome" — 5.0/5 > **Rizwan** | *26 March 2025* | Market Research Software | Recommendation rating: 10.0/10 > > **Pros**: Firstly i want to commend you on the user friendly interface and seamless The chat feature is very conveninet to for Quick communication > > **Cons**: the app was fine before but rn everything i try to importat a picture to convert it pdf file it's not working > > My overall experience was good with Microsoft 365 ----- ### "Essential Tool for Seamless Collaboration and Productivity" — 5.0/5 > **Timothy** | *29 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The seamless integration of apps like Word, Excel, and Teams, combined with cloud accessibility through OneDrive, makes collaboration and productivity effortless. > > **Cons**: The subscription pricing model can be expensive for smaller teams, and occasional syncing issues may disrupt workflows. > > My overall experience with Microsoft 365 has been excellent. It’s a reliable, feature-rich platform that streamlines collaboration and productivity, despite minor syncing issues. ----- ### "Capable Enterprise Tool, but Hard to Justify Over Free Web Alternatives" — 3.0/5 > **Sourav** | *8 August 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The seamless integration across the entire ecosystem is its strongest asset. Document management and file sharing via OneDrive and Teams allow for reliable real-time collaboration. Email management through Outlook handles high-volume communication smoothly, and native file conversion options in Word and Excel are straightforward. Once familiar with the interface, the overall ease of use is solid for advanced technical workflows. > > **Cons**: The ongoing subscription cost feels hard to justify when free alternatives like Google Docs provide almost identical core capabilities directly in the browser with no installation required. For everyday document editing and collaboration, paying a recurring fee for desktop software feels redundant. Additionally, customer support for complex technical issues can be tedious and heavily automated. > > Overall, Microsoft 365 is a feature-rich, enterprise-grade suite, but its value proposition is questionable for standard use cases. Free web-based platforms like Google Docs cover almost all daily document management, sharing, and writing needs without software downloads or monthly fees. Microsoft 365 remains useful primarily for environments that strictly require offline desktop power or specialized legacy tools. ----- ### "Microsoft 365 - Every business needs it" — 5.0/5 > **William** | *8 September 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Microsoft 365 comes with everything a business needs. Having Word, Powerpoint, Excel, and Outlook in one bill is amazing. Entra ID makes our IT way easier than requesting a third party software/company to do it. > > **Cons**: Sometimes we have issues with OneDrive and SharePoint for finding files and there are some much needed UI updates. Other then that there are no cons. > > Very positive\! Microsoft 365 has everything a business of any size needs. It gives plenty of room to grow and a lot of day to day functions seem impossible without this service ----- Page: 1 / 568\ Next: [Next page](https://www.capterra.ae/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data