What Is Basecamp?

Group chat alone isn't enough. Basecamp combines *all* the tools teams need together in one place: message boards, schedules, to-do lists, group chat, documents & file storage, and more. Instead of stuff scattered all over, everything you're working on will be in one streamlined, organized place. Everyone will know what to do. Nothing will slip through the cracks. You'll always know exactly whats going on.

Who Uses Basecamp?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.

Basecamp Details

Basecamp

Founded in 1999

Basecamp videos and images

Basecamp video
Basecamp Software - Your projects at a glance - thumbnail
Basecamp Software - Project tools - thumbnail
Basecamp Software - Assign due dates to tasks - thumbnail
Basecamp Software - Realtime team chat - thumbnail
Basecamp Software - See progress with reports - thumbnail

Basecamp Details

Basecamp

Founded in 1999

Compare Basecamp with similar products

Starting price

$99.00/month
$13.49/month
$5.00/year
$9.80/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Basecamp deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Basecamp Features

  • @mentions
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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
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  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
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  • Discussions / Forums
  • Document Management Software
  • Document Storage
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  • File Management
  • File Sharing Software
  • File Transfer
  • Live Chat Software
  • Mobile Access
  • Prioritization
  • Progress Tracking
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  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing Software
  • Secure Data Storage
  • Single Sign On Software
  • Status Tracking
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing Software
  • Workflow Management Software

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Basecamp Reviews

Read all 13,202 reviews

Average score

Overall
4.3
Ease of Use
4.3
Customer Service Software
4.3
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Paul W.
Paul W.
Managing Director
Arts & Crafts, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/07/2021

"I always come back to Basecamp"

Comments: We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!

Pros: When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.

Cons: I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.

  • Reviewer Source 
  • Reviewed on 30/07/2021
Jason V.
Jason V.
Owner
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/07/2021

"The best simple project management tool for the money."

Comments: We love basecamp for teams when you have a simple process to follow.

Pros: It's super easy to use and set up. What you get out of the box works and doesn't require customization. You log in and are ready to go.

Cons: There were some cases where we could have used some customization and the task lists are fairly simple. We made it work, but having nested tasks would have made things a bit easier.

  • Reviewer Source 
  • Reviewed on 23/07/2021
Sera S.
program manager
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 09/09/2021

"A good tool for project management"

Pros: Overall, we like that Basecamp is pretty easy to use for our team and our clients.

Cons: There are improvements for task management that are very needed so it can be efficient for PMs and team members along with more robust integration options.

  • Reviewer Source 
  • Reviewed on 09/09/2021
Verified Reviewer
Institute Director
Civic & Social Organization, Self Employed
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 29/10/2018

"I'm not sure if it's the same people on this one, since there are different versions of this gig sw"

Comments: For the fact that it's an app on a major app store, I would have obviously come across it, for the fact that it was something of some form of various thing that I would come across in categorical and ad hoc searching, as it turns out. Aside from not understanding what the purpose of the software was, based on the description that was included in all of the versions in the App Store, I found it particularly disparaging to the community that they framed the purpose of the app as an occupation and dump in of trucks and trailers, and tons of people from out of town, on any given day, whereas the trailers were there in supposition that they were showers that were provided to the homeless, on one day. On one hand, they're not there every day, but on the other hand, it was a bit strange that this ended up being what the app is about.

Pros: In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time. Regardless, it turned in to a yellow sign "base camp" social work news article publication thing for the sake of publicizing push material of support for what ended up being a seething attrition for the locals of the area where the "base camp" installment of "obviously, it's on account of the app in the app store thing," and on top of that, there was significant opposition to me as a mental health client recipient of services (supposedly), just tangentially, and for a few times, perhaps, of this art therapy group of people, and then they talked and acted out towards me in my head, outside of any sort of professional or service provider and client circumstances.

Cons: I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles, on the incident that happened witnessed, and whatever the story was in my head about what anyone might think about such an influx of people in to the area, which is all too common, in various ways; On top of that, they're plotted right at 222 S. Hill St. 7th floor, Los Angeles, CA, 90012, and they do events of disparagement against me and my family commonly, while trying to suppose that their self esteem is supported and is superior, while homeless and mentally ill bullying and stalking victims are inferior, on account of group brute strength over an individual. They run ostensibly false and slight charity drives for supposedly unfortunate other people.

  • Reviewer Source 
  • Reviewed on 29/10/2018
Senthil R.
Analyst
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/08/2021

"After trying a lot of other project management tools, we switched back to Basecamp"

Comments: Wow! 100% user adoption is sure.

Pros: Simplicity, the way the product is engineered is simple and everyone understands it. Client portal is seamless. We use it as a case file management system for our clients and share access whenever necessary.

Cons: Overall progress tracking could be made a bit better - they have introduced charts, but could be better.

  • Reviewer Source 
  • Reviewed on 10/08/2021