--- description: Get detailed information about UKG Pro usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UKG Pro Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro) # UKG Pro Canonical: https://www.capterra.ae/software/480/ukg-pro Page: 1 / 31\ Next: [Next page](https://www.capterra.ae/software/480/ukg-pro?page=2) > UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions. > > Verdict: Rated **4.3/5** by 732 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UKG Pro? Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 732 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Malay, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Applicant Tracking Software - Approval Process Control - Assessment Management - Attendance Tracking Software - Availability Management - Benefits Dashboard - Benefits Management - Calendar Management - Candidate Management - Collaboration Tools - Compensation Management Software - Compliance Management - Dashboard Software - Data Visualization Software - Direct Deposit - Document Management Software - Employee Database - Employee Management - Employee Portal - Employee Profiles - Employee Scheduling Software - Employee Self Service - Feedback Management - Goal Management - Goal Setting/Tracking - HR Management - Interview Management - Job Posting - Mobile Access - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Metrics - Performance Review Management - Progress Tracking - Pulse Surveys - Reporting/Analytics - Self Service Portal - Self-Service Content Curation - Skills Assessment - Succession Management - Succession Planning Software - Surveys & Feedback - Task Management Software - Tax Compliance - Time & Attendance - Timesheet Management - W-2 Preparation - Workflow Management Software ... and 27 more features ## Integrations (41 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - GoodHire - Greenhouse - HireRight - ICIMS - Infor Learning Management System (LMS) - IntelliCorp ... and 26 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ae/directory/5/human-resource/software) - [Payroll Software](https://www.capterra.ae/directory/30202/payroll/software) - [Benefits Administration Software](https://www.capterra.ae/directory/10025/benefits-administration/software) - [Talent Management Software](https://www.capterra.ae/directory/10029/talent-management/software) - [Onboarding Software](https://www.capterra.ae/directory/30819/onboarding/software) ## Alternatives 1. [Deel](https://www.capterra.ae/software/205015/deel) — 4.9/5 (4314 reviews) 2. [Rippling](https://www.capterra.ae/software/172127/rippling) — 4.9/5 (4883 reviews) 3. [RUN Powered by ADP](https://www.capterra.ae/software/185859/run) — 4.6/5 (1566 reviews) 4. [Paylocity](https://www.capterra.ae/software/86714/webpay) — 4.3/5 (1965 reviews) 5. [ADP Workforce Now](https://www.capterra.ae/software/155895/workforcenow) — 4.4/5 (7279 reviews) ## Reviews ### "Solid and reliable once you get past the learning curve" — 4.0/5 > **Toms** | *24 September 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: The self-service portal makes it super easy for employees to grab paystubs, submit PTO, and update info on their own. Once you get things running, it handles payroll and tracking really reliably. > > **Cons**: The learning curve is pretty steep, and the backend settings can feel clunky and outdated. Customer support is also hit-or-miss when you run into trickier issues. > > Solid, dependable tool that gets the job done for everyday HR and payroll tasks. It takes some time to configure properly and get used to, but it saves our team a lot of manual busywork in the long run. ----- ### "Great HRIS overall" — 5.0/5 > **Simon** | *24 April 2025* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: UKG Pro does exactly what we need it to do. We really like that it has worked well for us as an "all in one" solution that handles HR, Payroll, Learning, Performance \& Talent Management, Compensation, Recruitment \& Onboarding etc... While there's no perfect "one size fits all" HRIS, UKG Pro checks a lot of the boxes for us and has been a great system to support our growth and scaling as a department over the last 6 years. > > **Cons**: Ever since the merge between Ultimate and Kronos group, the service and support model has not been where I'd like to see it. Lot's of promises about focus in this area, but yet to see anything come to fruition. Some of the modules UX/UI need improvement and updating - can be a bit clunky. > > We have been a UKG client for 6 years and overall very satisfied overall with the product. The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our employee information. We pretty much utilize all modules and they work as needed. ----- ### "Highly Recommend" — 4.0/5 > **Jessica** | *21 April 2026* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: The platform is overall easy to use for both end users for both the app and web versions. I prefer UKG Pro over UKG Ready for general layout, navigation, and overall structure. UKG Pro also offers more customization when compared to top vendors (ADP, all of the Pays, etc.). The support team is also responsive in a timely manner. > > **Cons**: The mobile app needs to be updated to include more features, for example, document acknowledgment. There are many end users who primarily use their mobile phones and will not use a computer; it is critical for the mobile app to provide all of the same options as the online version. Having to direct hundreds of employees to the web browsers when they use the mobile app is time-consuming and extremely confusing for end users. > > It is one of the better systems on the market, highly customizable, easy to use, and UKG offers a good support system. We have been with the platform for two years, and have been happy with it. Just wish I had more time in the day to truly customize the platform more. ----- ### "Unreliable and difficult to navigate" — 2.0/5 > **Patricia** | *2 April 2026* | Plastics | Recommendation rating: 0.0/10 > > **Pros**: Payroll Processing was seamless and uncomplicated. The onboarding process is also straight forward and seamless. > > **Cons**: Communicating with ukg was a nightmare. The call center can't help you, it takes forever to find help or you won't ever receive any kind of support. Our business was left alone with too many issues. I'm sure the software itself isn't bad, but no one was willing to assist us in making it work for our business. The software was difficult to use and not user friendly. Users couldn't locate benefit enrollment and had issues adjusting tax setup and other info. The missing support for tax setup and filing was a nightmare. The reporting feature was extremely difficult to navigate and reports had missing or incorrect info at times. > > Considering the high price of this product, we expected much better support. Speaking to a call center in India with employees that do not know solutions to specific issues is not a good solution. ----- ### "User-Friendly HR Platform with Strong Payroll and Employee Management Features" — 5.0/5 > **Sahil** | *13 June 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: UKG Pro offers a comprehensive and user-friendly HR and payroll platform that streamlines employee management, benefits administration, time tracking, and reporting. The interface is intuitive, making it easy for employees and administrators to access information and complete tasks efficiently. The candidate and onboarding processes are well organized, improving the overall hiring experience. Communication tools and self-service features reduce administrative workload, while robust reporting capabilities provide valuable workforce insights. Customer support is generally responsive and knowledgeable, and the platform delivers strong value for money for organizations seeking an all-in-one HCM solution. > > **Cons**: Some advanced reporting and configuration features have a learning curve and may require additional training. System updates occasionally introduce minor bugs or changes that can impact workflows. Customer support response times can vary depending on issue complexity, and certain administrative functions may require multiple steps to complete. The mobile experience could also be improved for some HR and manager-specific tasks. > > My overall experience with UKG Pro has been positive. The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system. It improves efficiency, enhances communication, and provides employees with convenient access to their information. The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support informed decision-making. Although there are occasional usability challenges and minor technical issues, UKG Pro remains a reliable and feature-rich solution for managing workforce operations. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.ae/software/480/ukg-pro?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/480/ukg-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data