---
description: Get detailed information about Mindbody usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Mindbody Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Mindbody](/software/40229/mindbody)

# Mindbody

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> Cloud-based software for fitness, wellness, and beauty businesses to manage payments, marketing, scheduling, and operations.
> 
> Verdict: Rated **4.0/5** by 2981 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Mindbody?

Mindbody is used by fitness studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, and lash salons.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2981 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mindbody
- **Location**: New York, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: $99.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Russian, Slovenian, Spanish, Traditional Chinese
- **Available Countries**: Andorra, Australia, Austria, Bahrain, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Italy, Kuwait and 23 more

## Features

- Appointment Management
- Appointment Scheduling Software
- Attendance Management
- Attendance Tracking Software
- Automated Scheduling
- Billing & Invoicing
- Booking Notes
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Support Software
- Customizable Templates
- Debit/Credit Card Processing
- Employee Management
- Event Management Software
- Fitness Plan
- For Barbershops
- For Gyms
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Group Reservations
- HIPAA Compliant
- Member Communication
- Member Database
- Member Directory
- Member Types
- Membership Management Software
- Mobile Access
- Online Booking
- Online Payments
- Online Registration
- Payment Processing Software
- Point of Sale (POS)
- Practice Management
- Real-time Scheduling
- Recurring Appointments
- Reminders
- SOAP notes
- Student Management
- Team Management Software
- Website Integration

... and 35 more features

## Integrations (40 total)

- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Equifax
- Gleantap

... and 25 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Salon Software](https://www.capterra.ae/directory/30028/salon/software)

## Related Categories

- [Salon Software](https://www.capterra.ae/directory/30028/salon/software)
- [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software)
- [Membership Management Software](https://www.capterra.ae/directory/20045/membership-management/software)
- [Scheduling Software](https://www.capterra.ae/directory/30087/scheduling/software)
- [Club Management Software](https://www.capterra.ae/directory/30215/club-management/software)

## Alternatives

1. [Goldie](https://www.capterra.ae/software/1036086/goldie) — 4.8/5 (1125 reviews)
2. [Acuity Scheduling](https://www.capterra.ae/software/128285/acuity-scheduling) — 4.8/5 (5735 reviews)
3. [Vagaro](https://www.capterra.ae/software/153752/vagaro) — 4.7/5 (3472 reviews)
4. [GlossGenius](https://www.capterra.ae/software/174830/glossgenius) — 4.8/5 (346 reviews)
5. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1414 reviews)

## Reviews

### "Mindbody- The Fast & Easy System" — 4.0/5

> **Rinas** | *11 June 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The reporting part and the flexibility in report generation which we can filter by categories, type etc.
> 
> **Cons**: As of my opinion the user interface feels a bit nostalgic but I like it. It would be cool if it would be more modern. And would be nice if we have "group by day" option in reports-sales by category.
> 
> Talking about overall experience about Mindbody I would say its good and easy to use and the it's fast in report generation

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### "Great booking systym" — 5.0/5

> **Dima** | *4 August 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Once you are trained on it you will feel it is user friendly and there is always updates being posted
> 
> **Cons**: ClupPasses ... it depreciate our service as a botique pilates studio i am not a fan and i am also not happy the other studio in your aria being promoted on the app and to your clients.
> 
> In general it is good. I Love the branded app they creatd for us &#10;i was not happy to be charged for it before it was up and running paid two month fees. Apple do take thier sweet time responding to each ticket and then you end up waiting while paying for an app that is not in use yet.

-----

### "Good But Could Be Better" — 4.0/5

> **James** | *2 February 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Customer support via live phone calls and follow up emails covering the topic of conversation with help articles. Availability to alpha test improvements is a plus.
> 
> **Cons**: The online Mindbody Help data base needs updating with better search results based on the search fields used. Too many off topic results are found that don't relate to the search terms. The user interface on the business side could use further improvement although the latest updates are generally better, with a couple of exceptions.
> 
> Overall, I think it is a robust system for a multitude of business types. It would be better if there was a way to provide feature requests(which I have) that would provide improved client/business marketing options.

-----

### "Small Businesses Need To Be Aware" — 1.0/5

> **Kate** | *3 August 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: The pre-sale was extremely slick, the software looked amazing. It appeared to offer a number of solutions to problems we had and problems we didn't know we had.
> 
> **Cons**: Almost everything from the moment we signed up. I have tried to be balanced but our experience was poor from minute one and I can't think of any redeeming parts of our experience.
> 
> We signed up to Mindbody with high hopes, but our onboarding and early use of the system have been among the most frustrating business experiences I’ve ever had. Despite extensive efforts on our side — including trying to work constructively with multiple contacts across different departments — the service has been chaotic, slow to respond, and riddled with technical problems.&#10;&#10;Key issues have included:&#10;Broken booking links at launch&#10;Missing client data on import&#10;Passes and login functions not working across locations&#10;Persistent log-in loops and access errors for clients&#10;Ongoing bugs in the staff and back-office systems&#10;Unstable client experience requiring frequent browser cache clears&#10;Failure to correctly apply free trial periods and subscription credits&#10;Multiple issues raised, ignored, or delayed for weeks at a time&#10;&#10;Most damaging of all has been the impact on client trust and our professional reputation. After nearly a month of firefighting problems and receiving minimal or no response from support, we’ve had to migrate to an alternative system — just to protect our business from further disruption.&#10;&#10;Despite acknowledging many of these issues and even apologising in writing, Mindbody is now refusing to release us from our contract — locking us into a 24-month term on a system that is unusable. At this point, we are beginning to explore legal options.&#10;&#10;If you’re a small or growing wellness business that can’t afford weeks of instability and reputation damage, I would advise extreme caution before committing to this platform.

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### "Mindbody, when you take the good with the bad it costs a lot." — 5.0/5

> **Julie** | *11 November 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to add programs to help you get what you need done faster, especially not to miss phone calls.
> 
> **Cons**: The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful.
> 
> I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked.

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## Links

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