--- description: Get detailed information about Avalon LIS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalon LIS Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/20043/medical-lab/software) > [Avalon LIS](/software/33053/avalon-laboratory-system) # Avalon LIS Canonical: https://www.capterra.ae/software/33053/avalon-laboratory-system Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/33053/avalon-laboratory-system?page=2) > Avalon LIS streamlines laboratory production, reporting, billing, and revenue cycle management with integrated Avalon RCM. > > Verdict: Rated **4.9/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Avalon LIS? Independent clinical, toxicology, pharmacogenomic, and esoteric testing laboratories seeking integrated LIS, RCM, AI-assisted insights, EMR interfaces, and business intelligence. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 22 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Computer Service & Support, Inc. - **Founded**: 1980 ## Commercial Context - **Starting Price**: $900.00 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Audit Trail - Compliance Tracking - Decision Support Software - Document Management Software - EDI Software - HIPAA Compliant - Inventory Management Software - Lab Instruments Integration - Lab Order Management - Patient Records Management - Reporting/Analytics - Secure Data Storage - Specimen Management - Test Panels - Workflow Management Software ## Integrations (66 total) - ADS - AdvancedEHR - AdvancedMD Billing Services - AdvancedMD for Mental Health - AdvancedMD for Physical Therapy - Agilent SLIMS - Amazing Charts - Amazing Charts EHR OB/GYN - Apex - Avalon LIS - CGM DAQbilling - CGM eMDs - CareCloud - CarePoint365 - Carepoint ... and 51 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Lab Software](https://www.capterra.ae/directory/20043/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.capterra.ae/directory/20043/medical-lab/software) - [Medical Billing Software](https://www.capterra.ae/directory/30026/medical-billing/software) - [Laboratory Information System (LIS)](https://www.capterra.ae/directory/33636/laboratory-information-system-%28lis%29/software) - [Laboratory Information Management System Software](https://www.capterra.ae/directory/31523/laboratory-information-management-system/software) ## Alternatives 1. [Clinicea](https://www.capterra.ae/software/131430/clinicea) — 4.8/5 (44 reviews) 2. [Dendi LIS](https://www.capterra.ae/software/186671/dendi-lis) — 5.0/5 (43 reviews) 3. [CloudLIMS](https://www.capterra.ae/software/131317/cloudlims) — 4.6/5 (52 reviews) 4. [TELCOR RCM](https://www.capterra.ae/software/119399/telcor-rcm) — 4.7/5 (16 reviews) 5. [CGM LABDAQ](https://www.capterra.ae/software/120809/cgm-labdaq) — 4.3/5 (45 reviews) ## Reviews ### "Great Customer Service" — 5.0/5 > **Dawn** | *18 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and very user friendly\! We are switching over from an older system and this seem to have everything. > > **Cons**: Nothing yet, we have just started but not seeing anything that concerns us. We anticipate some questions or concerns as we move forward. > > We are just switching over and the customer service has been great, everyone there is a big help to any of our questions. The systems seems to have everything we could ever need\! ----- ### "Operations Director" — 4.0/5 > **Donald** | *22 May 2025* | Higher Education Software | Recommendation rating: 8.0/10 > > **Pros**: Ability to customize the system to meet the needs of the Laboratory. CSS and Avalon were very flexible. > > **Cons**: Some elements of setup were initially confusing but support by CSS was great and the Lab was able to work through the issues. For example: generating responses on reports with complex toxicology. > > CSS with Avalon has been a great and responsive partner. There have been no major issues to speak of. ----- ### "Reliable and Easy-to-Use Laboratory System" — 5.0/5 > **Konstantin** | *27 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, reliable, and efficient. It simplifies laboratory workflow, provides quick access to patient information and results, and helps improve productivity. > > **Cons**: The interface could benefit from a more modern look, and a few workflows could be streamlined to reduce the number of clicks. It would also be nice to have more flexibility in the reporting and search features, along with additional customization options. Overall, these are opportunities for enhancement rather than major issues, and the system continues to perform well for our daily laboratory operations. > > Overall, I've had a very positive experience with Avalon Laboratory System. It has been a reliable system for managing our daily laboratory operations and helps keep everything organized and running smoothly. The software offers a wide range of features, and once you're familiar with it, it's easy to navigate and use efficiently. Like any system, there are a few areas that could be improved, such as modernizing the interface and making some workflows more streamlined. Overall, though, Avalon has been a dependable solution, and it has been an important part of our laboratory's day-to-day operations. ----- ### "Laboratory Manager" — 5.0/5 > **John** | *4 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Avalon is solid LIS software and comparable to most. However, the CSS support team puts Avalon ahead of the rest in my book. The team goes above and beyond to make things work for us. We go through a lot of changes as an organization and CSS has been very helpful in assisting us throughout those changes. I like the fact the support team is US based and are very attentive to our needs as a customer. The team is highly knowledge and are very good at following through. \[sensitive content hidden\] are all amazing to work with. > > **Cons**: The system was a bit slow before, with few glitches here and there but that's greatly improved since we've migrated to the cloud environment. > > Overall, it's been a pleasure working with Avalon. The team has great turnaround time when we reach out about issues or new things we want to add to our system. ----- ### "Excellent LIS Service and Support" — 5.0/5 > **Meaghan** | *18 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The support team at Avalon LIS, they are always available and extremely responsive. There have been some great updates to our LIS that have increased our production and have made reporting more efficient. > > **Cons**: Honestly, there is very little I can say that I like least about working with the LIS team. They have consistently been helpful, responsive, and willing to work with us to meet the needs of our laboratory. As with any system, there are always opportunities for continued improvements and new features, but the team is receptive to feedback and does a great job helping us find solutions. > > Avalon LIS is a very user friendly and adaptable. The support team is extremely knowledgeable, easy to work with, and willing to troubleshoot issues as they arise. I especially appreciate their ability to listen to our concerns and work with us to find solutions that fit our workflow. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/33053/avalon-laboratory-system?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/33053/avalon-laboratory-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data