--- description: Get detailed information about SurveyMonkey usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.ae/software/32728/surveymonkey Page: 1 / 420\ Next: [Next page](https://www.capterra.ae/software/32728/surveymonkey?page=2) > Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth. > > Verdict: Rated **4.6/5** by 10474 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurveyMonkey? SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10474 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Momentive - **Location**: San Mateo, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: $30.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more ## Features - Activity Dashboard - Benchmarking - CES Survey Structure - CSAT Survey Structure - Complaint Monitoring - Conditional Logic - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Dashboard Software - Data Visualization Software - Drag & Drop - Email Management Software - Email Marketing Software - Employee Recognition Software - Engagement Tracking - Feedback Management - Forms Creation & Design - Forms Management - Live Results Sharing - Marketing Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Distribution - Multiple Question Types - NPS Survey Structure - Negative Feedback Management - Online Polling - Peer-to-Peer Recognition - Performance Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Segmentation - Sentiment Analysis - Skip Logic - Survey Builder - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis Software - Third-Party Integrations - Trend Analysis - Visual Analytics - Workflow Automation ... and 10 more features ## Integrations (102 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 87 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Marketing Tools](https://www.capterra.ae/directory/34136/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.capterra.ae/directory/34136/ai-marketing-tools/software) - [Market Research Software](https://www.capterra.ae/directory/10041/market-research/software) - [Forms Automation Software](https://www.capterra.ae/directory/10023/forms-automation/software) - [Form Builder Software](https://www.capterra.ae/directory/33235/form-builder/software) - [Polling Software](https://www.capterra.ae/directory/31220/polling/software) ## Alternatives 1. [Typeform](https://www.capterra.ae/software/137289/typeform) — 4.7/5 (971 reviews) 2. [UmfrageOnline](https://www.capterra.ae/software/201674/enquetes-maken) — 4.6/5 (1726 reviews) 3. [Google Forms](https://www.capterra.ae/software/176571/google-forms) — 4.7/5 (11477 reviews) 4. [Jotform](https://www.capterra.ae/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) 5. [Survicate](https://www.capterra.ae/software/132914/survicate) — 4.6/5 (99 reviews) ## Reviews ### "User-Friendly Survey Tool with Great Features" — 4.0/5 > **Gino** | *6 February 2025* | Packaging & Containers | Recommendation rating: 10.0/10 > > **Pros**: Tried this website and for me SurveyMonkey is incredibly user-friendly, even for beginners. I love its drag-and-drop survey builder, which makes surveys quick and easy. The pre-built templates save a ton of time, and dashboard provides clear insights with real-time responses. > > **Cons**: The free plan has very limited feature especially the restriction on the number of responses and the pricing for premium plans can be a bit high compared to competitors. > > My overall experience with SurveyMonkey has been positive. It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do after sometimes. ----- ### "Fit-for-purpose, simple surveying tool" — 5.0/5 > **Amanda** | *2 March 2026* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience. > > **Cons**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions. ----- ### "A great experience with SurveyMonkey" — 4.0/5 > **Erick** | *17 June 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: SurveyMonkey is our sole tool for team and employee engagement. The software is a reliable voice of the customer and feedback management tool. It ensures smooth feedback collection and data analysis. I like its survey design and general ease of use. > > **Cons**: Although the software is is reliable and effective. It has some major challenges that we have been facing from time immemorial. Delayed customer support response and uneffective offline use. > > SurveyMonkey has served us well although we have had some challenges here and there. Through use of the product we have been able to conduct statistical analysis and collect feedback from our employees and customers. ----- ### "Good Outreach Tool" — 3.0/5 > **Staci** | *30 July 2025* | Internet | Recommendation rating: 5.0/10 > > **Pros**: The contact list is well-organized and easy to navigate. I appreciate the ability to send out multiple, customized emails. The surveys provided valuable data, which helped me achieve my project goals and digital marketing needs. > > **Cons**: The biggest con is the overwhelming number of promotional emails received after registration, which came weekly and started feeling like spam. > > While I liked the software, I found better options available. However, my overall experience was not unpleasant. There were some great features that helped with the overall success of my project. ----- ### "Reliable Survey Tool for Fast Feedback Collection" — 5.0/5 > **Sonu** | *24 June 2026* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: SurveyMonkey is very easy to use, even for beginners. The survey design tools are simple and intuitive, allowing our team to create professional surveys quickly. I especially liked the scheduling and automation features, which made it easier to send surveys at the right time and track responses efficiently. The platform also offers good templates and reporting tools that help improve team and employee engagement through regular feedback collection. Customer support was responsive whenever we needed assistance. > > **Cons**: The pricing can feel a bit expensive for smaller teams, especially when advanced features are locked behind higher-tier plans. Some customization options are limited unless you upgrade. I also noticed that exporting detailed reports and analytics could be smoother. > > Overall, SurveyMonkey has been a reliable platform for collecting customer and employee feedback. It saves time, is easy to manage, and provides valuable insights through well-organized reports. The interface is clean, and creating surveys does not require technical skills. While the cost may be higher for premium features, the overall value for money is still good for businesses that regularly use surveys for review feedback, engagement, and research. ----- Page: 1 / 420\ Next: [Next page](https://www.capterra.ae/software/32728/surveymonkey?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/32728/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data