---
description: Get detailed information about NextGen Office usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: NextGen Office Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Cardiology EMR Software](/directory/32561/cardiology-emr/software) > [NextGen Office](/software/31268/nextgen-ambulatory-ehr)

# NextGen Office

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> NextGen Office is cloud-based EHR and practice management software aiding small practices in workflows, operations, and patient care.
> 
> Verdict: Rated **4.0/5** by 1284 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses NextGen Office?

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1284 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: NextGen Healthcare
- **Location**: Irvine, US
- **Founded**: 1994

## Commercial Context

- **Starting Price**: $300.00
- **Pricing Details**: To receive accurate pricing information, contact NextGen directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounts Receivable Software
- Appointment Management
- Appointment Scheduling Software
- Automated Scheduling
- Automatic Transcription
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management Software
- Claims Scrubbing
- Claims Tracking
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Data Discovery Software
- Decision Support Software
- Document Management Software
- Drug Reference Database
- E-Prescribing
- EHR/EMR Integration
- EMR/EHR
- Electronic Claims
- Email Reminders
- For Medical Purposes
- For Physical Therapy
- For Podiatrists
- Formulary Management
- HIPAA Compliant
- Initial Assessments
- Medical Billing Software
- Medical Terminology Database
- Medication Alerts/Warnings
- Medication Management
- Mobile Access
- Multi-Location
- Online Scheduling
- Patient Intake
- Patient Portal Software
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling System
- Physician Scheduling
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Speech Recognition Software
- Telemedicine Software
- Video Conferencing Software

... and 34 more features

## Integrations (2 total)

- Doctible
- InstaMed

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cardiology EMR Software](https://www.capterra.ae/directory/32561/cardiology-emr/software)

## Related Categories

- [Cardiology EMR Software](https://www.capterra.ae/directory/32561/cardiology-emr/software)
- [Podiatry EMR Software](https://www.capterra.ae/directory/32617/podiatry-emr/software)
- [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software)
- [Patient Scheduling System](https://www.capterra.ae/directory/33315/patient-scheduling/software)
- [Medical Practice Software](https://www.capterra.ae/directory/20029/medical-practice-management/software)

## Alternatives

1. [Fusion](https://www.capterra.ae/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.capterra.ae/software/195467/care-patron) — 4.4/5 (858 reviews)
3. [ModMed](https://www.capterra.ae/software/124590/ema) — 4.4/5 (369 reviews)
4. [Tebra](https://www.capterra.ae/software/129169/tebra) — 3.9/5 (1380 reviews)
5. [Alleva](https://www.capterra.ae/software/180899/alleva) — 4.5/5 (282 reviews)

## Reviews

### "NextGen Office Review for an integrated care model" — 4.0/5

> **Nicole** | *4 June 2026* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Fairly simple system to use. It does well with integrating our two offices.  It allows both sides to access the other side, as well as providing patients a continuity of care between the two offices.
> 
> **Cons**: All updates seem to make the entire system crash in some way. When this happens it seems to us that the help desk has no idea how to assist with the problem, as we can not run either office without our EMR running correctly.
> 
> Been using it for 7 years with current employer. I have no other experience with any other EMR programs.

-----

### "No Customer Service" — 1.0/5

> **sally** | *17 July 2025* | Medical Practice | Recommendation rating: 1.0/10
> 
> **Pros**: I have had NextGen, formerly HealthFusion, for almost 13 years. The platform is easy to use and the product used to be good.
> 
> **Cons**: Zero customer service.  Over the last few years, the customer service is non existent, as the price continues to soar.  Everything from enrollments with the clearinghouse to deciphering claim denials is self service. Expect to have to spend way more time creating cases, waiting several days for someone to respond,  and frustration on things that should be easy. Also, lots of confusion about who to contact with the clearinghouse Waystar exists....both sides will pass the buck. Also, their MIPS/MACRA measuring factors are limited...so good luck\!
> 
> Long ago good product but now poor. Right now, I have waited over 24 hours and 5 phone calls just to have a password reset.

-----

### "Medical Office Manager" — 5.0/5

> **Latasha** | *9 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Our organization uses NextGen Healthcare EHR for our primary care clinics. Through NextGen Healthcare EHR, our organization is able to order medications, document patient charts, manage appointments, and process billing and coding for medical claims.&#10;&#10;The system helps address several key business and operational needs within our clinics, including:&#10;&#10;\* Billing and coding primary care claims&#10;\* Managing patient appointments and scheduling&#10;\* Maintaining electronic medical records and chart documentation&#10;\* Ordering medications and managing prescriptions&#10;\* Improving workflow efficiency and patient care coordination&#10;&#10;Overall, the platform supports the day-to-day clinical and administrative operations of our primary care services.
> 
> **Cons**: One issue we have experienced with the system is that appointments cannot always be fully deleted when necessary and instead must be marked as canceled. This limitation has resulted in a higher number of canceled appointments appearing within the system, which can impact scheduling reports and appointment tracking accuracy.
> 
> NextGen Healthcare EHR is excellent for allowing staff to schedule and manage patient appointments. Our organization has also started encouraging patients to request appointments through the patient portal, which has helped improve communication and patient access to care.

-----

### "medical billed and coder lead" — 5.0/5

> **annalisa** | *3 June 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Nextgen EHR is easy to understand and is offer easy access to it under claim charge entry, which allows me fast and proper coding.The billing aspect is wonderful.Very easy to post insurance payments and patients payment.Real time eligibility is a necessary tool that nextgen offers and both i and the staff at front desk use daily.Creating new charts or modifying charts is simple and fast also.
> 
> **Cons**: I do not have any complaints in regards to this medical software.So far i have had a great experience with it and i have been using it for 5 years on a daily basis.
> 
> Nextgen provides all the tools necessary to providers,front desk staff,medical biller and medical assistants.I highly recommend it especially for billing services as it is the best billing software i have worked on so far.

-----

### "Efficient and User-Friendly Office Management" — 5.0/5

> **Verified Reviewer** | *8 April 2026* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: NextGen Office is intuitive and efficient, making document management, collaboration, and workflow seamless. The cloud access is very convenient.
> 
> **Cons**: Sometimes the interface can feel a bit cluttered, and certain features take time to load. Integration with some third-party apps could be smoother.
> 
> My experience with NextGen Office has been positive. It simplifies document management, collaboration, and workflow, and the cloud-based access adds great flexibility. While a few features could be faster and integrations smoother, it’s a reliable and efficient tool that boosts productivity.

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