Procare Desktop

by Procare Software

Who Uses Procare Desktop?

Child care centers, daycares, preschools, after school programs, enrichment programs, and camps of all sizes and structures.

What Is Procare Desktop?

Procare's desktop solution provides comprehensive child care management software with the power to help you manage every aspect of your business, enrich classroom and parent interactions, and automate the payment process. No matter the complexity of your billing and back-office tasks, Procare can be customized to meet every need. Features include fully integrated parent engagement, agency accounting, payroll, curriculum & activity planning, next business day funding, attendance tracking & more.

Procare Desktop Details

Procare Software

http://www.procaresoftware.com

Founded 1981

Procare Desktop video
Play
-thumb
-thumb
-thumb
-thumb
-thumb

Procare Desktop pricing overview

Procare Desktop does not have a free version.


Starting Price

Not provided by vendor

Pricing Details

Call or see website

Free Version

No

Procare Desktop deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Procare Desktop Features

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking Software
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Reports
  • Daily Reports
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Immunization & Allergy Tracking
  • Invoice Management
  • Live Chat Software
  • Mailing List Management
  • Meal / Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • Parent Portal
  • Payment Processing Software
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Records Management Software
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Student Management
  • Summary Reports
  • Video Support
  • Wait List Management

View full list of Child Care Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management System (CMS) Software
  • Corporate/Business
  • Course Authoring Software
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Gamification Software
  • Gradebook Software
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning Software
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On Software
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management Software
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing Software
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management System (LMS) Software

Procare Desktop Alternatives - Capterra UAE 2021

More Procare Desktop alternatives

Procare Desktop Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.3
Customer Service Software 4.7
Features 4.4
Value for Money 4.5

Review software

Share your experiences with other software buyers.

Write a Review!
Marlene R.
Administrator
Consumer Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/07/2019

"Great Software for Child Care Centers"

Comments: We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Pros: Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Cons: W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

  • Reviewer Source 
  • Reviewed on 23/07/2019
Linda T.
CEO
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/03/2021

"Make your job easier"

Comments: I cannot imagine doing my job without Procare!

Pros: I love that it is cloud based. I can sign on anywhere to help my customers and staff.
I like that all of my files are paperless.
It is good for tracking when a something is coming due or is past due. It offers good reports.
I like that everything is in one app. I also use the Kid Reports app for and I love that all of the data is transferred automatically.

Cons: I have been using this software since 2010 and there is always improvements that help make our job better.

  • Reviewer Source 
  • Reviewed on 18/03/2021
Sherrie D.
Director/Owner
Primary/Secondary Education, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 17/01/2020

"Unfortunate investment of time and money"

Comments: Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.

Pros: This has a great foundation of ideas. Student check in/out, Employee check in/out, billings, time tracking, payroll, general ledger. Truly an all in one for a small preschool. Too good to be true for sure!

Cons: The cloud base software clearly has issues they can not fix. Our check in computers are constantly locking up since the last update in November 2019. After using the same computers and hardware for 5.5 months they ran an update and now problems. We manually key in employees and students often which is time consuming because the computers are locked up at the time parents are picking up or dropping off. Tech support is NONRESPONSIVE to emails and hold times are on average of 35-45 minutes when calling tech support. They said today it is because they are "swamped". That speaks volumes, that means their product ISN'T working. They have been "working on patches to fix this" but in the mean time they have used the excuse it was because I wasn't hard wired to the internet. After the expense of hiring someone to run the wire and hardwire all of the computers they still are locking up. Now Procare support wants me to replace the router because it maybe causing problems. Cutting my losses at this point. A lot of time invested in a software that locks up frequently through out the day. Training is horrible and much of my experience has been self guided. They do have an extensive online resource which is very helpful but yet time consuming as you navigate which article you really need. When training is scheduled it has been late and limited to one function of the software. When asking about other functions you are directed to schedule training for that specifically.

Vendor Response

by Procare Software on 21/01/2020

Sherrie - We're very sorry to hear about on-going issues with the check-in system at your preschool. This appears to be a unique situation and we will work with you individually to resolve it. It's true that January is typically the busiest month for technical support; it can be easier to reach us later in the day (after 2:00 p.m. Pacific) or to email a request to [email protected] As to training, we are happy to get you whatever help you may need. We will reach out soon to see how we can help.

  • Reviewer Source 
  • Reviewed on 17/01/2020
Kimberly S.
Director
Education Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/02/2021

"Intuitive software with many valuable features"

Comments: Procare was quick and easy to install, and training on how to use the program was thorough and very helpful. I use the Procare software daily to streamline tasks and make my program run more efficiently.

Pros: The Procare software makes my job as a preschool director easier and more time efficient. I can do most everything with just 1 program. Online registration is one of my favorite features.

Cons: I wish scheduling was configured differently for when parents register online. I'd like to be able to set a cap on the number of students who can register for a class on a given day and have the software disable additional registrations when a day reaches the cap. The software currently doesn't have that feature.

  • Reviewer Source 
  • Reviewed on 24/02/2021
Kelly O.
Aquatics Director
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/03/2020

"We love Procare!"

Comments: Overall I have a great experience! We have a large center with kids infant up to 13 years. We also are unique in that we use it for our swimming programs too. These range from 2 years old up to adults and the customer support to help us set this up was fantastic!

Pros: Procare does a lot for our center! We also love how there are additional features you can add on. It is great for tracking families, payments, and even adding activities. Overall we have had good experiences with the customer support. We also love the cloud so we can access this anywhere! The customer support is usually great as well. The people are willing to help and teach you learn more about Procare's capabilities!

Cons: Procare does a lot but some of the features are a bit updated. The texting feature isn't great. It still uses phone emails to send these and we always have problems with it working correctly. The emails are also not great. It can't be customized, images can not be added unless it is an attachment and it can only come from one email administrator unless your company uses Outlook. I also feel like the customer support overall is great but sometimes, I get someone who doesn't seem to know what he is talking about. After a long wait, this can be very frustrating.

  • Reviewer Source 
  • Reviewed on 24/03/2020