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Dentrix
Dentrix Overview:
What Is Dentrix?
Dentrix® by Henry Schein One makes it easier to manage and grow your business, increase the productivity of your team, and enhance the quality of care you provide to patients. As the market leader in Practice Management Software for more than 20 years, and with over 35,000 teams using it, Dentrix combines technology with workflows to help dentists expand and grow their dental practices. More than a software, that’s Expand Ability.
Who Uses Dentrix?
Dental practice owners, partners, or managing dentists, office managers, or anyone looking for a comprehensive practice management system that helps streamline processes and expand business.
Where can Dentrix be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 375 reviews
Reviews sentiment
Positive
87%
Neutral
6%
Negative
7%
Starting Price
Not provided by vendor
Free trial
About the vendor
- Henry Schein One
- Located in American Fork, US
- Founded in 1982
Dentrix support
- Phone Support
- Chat
Countries available
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United States
Languages
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English
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Dentrix
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4.1 (375)
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VS.
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Pricing Options
Ease of Use
Value for Money
Customer Service
$698.00
month
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Free trial
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Top rated features
Charting
Dental Practice Management
Top rated features
Appointment Management
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Patient Records Management
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Top rated features
No features have been rated by reviewers for this product.
Top rated features
Appointment Management
Patient Records Management
Top rated features
Appointment Management
Charting
Capterra verified reviews for Dentrix
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Overall rating
Based on 375 reviews
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Ibukunoluwa
Dental Assistant in Nigeria
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
"An Amazing Software"
23 March 2025
it simplify automated insurance claims and billing for an efficient dental practice.
Pros:
It helped me in comprehensive dental practice management
Cons:
For an app that enhances patient workflow, i have no regret using it.
Reviewer Source
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Robin
Executive Marketing Assistant in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
"What Dentrix Taught Me About Practice Growth and Patient Experience"
28 November 2025
Overall— At the end of the day, Dentrix gave me what I need: visibility, consistency, and the ability to turn data into strategy. It’s not just software—it's a foundation that helps practices grow in ways that patients actually feel and appreciate.
Pros:
As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.
Cons:
Dentrix has a bit of a learning curve. When training new employees, it takes sometime to go over the software functions and find your flow in utilizing the features that Dentrix provides.
Reviewer Source
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Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
"Dentrix Review"
21 August 2025
My overall experience is not that great. Reports take a long time to run and do not export to Excel. The selection is generic. Dentrix is not useful compared to other products on the market.
Pros:
It's basically user-friendly and easy to navigate. The chart section is good because it allows you to see everything on one page.
Cons:
Customer service is terrible. Every time I call I'm on hold for no less than 20 minutes which is frustrating. The reports are generic and most don't allow importing them to Excel.
Reviewer Source
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Taysia
Dental Assistant in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
"Dentrix-the Epitome of Patient Care"
16 May 2025
Dentrix has been a great software to use in patient care. It is up to date, accurate, and quick. I am never waiting on a lagging screen. I love that Dexis and other software easily integrate into it.
Pros:
I love how user friendly it is. It is a clean and simple software to understand. When onboarding new employees, there is great ease.
Cons:
I do think that it needs a little bit of a facelift. It looks like we are still practicing dentistry in the 2010's
Reviewer Source
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Lili
Office Manager in US
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
"I LOVE DENTRIX!"
11 September 2025
Working with Dentrix for 20+ years has been great. I started using the software as a dental assistant, and then receptionist to now as an Office Manager. It's AMAZING!!
Pros:
I love the ability to pull any reports and their accuracy. Dentrix is easy to use and easy for new team members to grasp.
Cons:
I dislike when we have errors that affect the whole Dentrix system. But other than that, I have no issues nor concerns with Dentrix.
Reviewer Source
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