--- description: Get detailed information about ELMA365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ELMA365 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [ELMA365](/software/219939/elma365) # ELMA365 Canonical: https://www.capterra.ae/software/219939/elma365 Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/219939/elma365?page=2) > ELMA365 is a business process based Low Code Development Platform with the headquarter in EU. > > Verdict: Rated **4.9/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ELMA365? By company size: 50-200 users 200-1000 users 1000-3000 users By industry finance, banking Insurance Retail Engineering Manufacturing Energetic Healthcare Telecom ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 8 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ELMA - **Location**: Echternach, Luxembourg ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Slovak, Spanish - **Available Countries**: Armenia, Austria, Azerbaijan, Belarus, Brazil, Canada, Colombia, Cuba, Denmark, Finland, Germany, Indonesia, Luxembourg, Malaysia, Norway, Portugal, Romania, Russia, Saudi Arabia, Serbia and 5 more ## Features - Access Controls/Permissions - Accounting Software - Activity Dashboard - Approval Process Control - Audit Management - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management System (CMS) Software - Customizable Branding - Customizable Templates - Data Aggregation and Publishing - Data Import/Export - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Forms Management - Graphical Workflow Editor - Integrations Management - Mobile Access - Monitoring - No-Code - Pre-built Templates - Process Modeling & Designing - Project Management Software - Reporting & Statistics - Reporting/Analytics - Role-Based Permissions - Search/Filter - Task Management Software - Templates - Third-Party Integrations - Version Control - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) - [Workflow Management Software](https://www.capterra.ae/directory/30091/workflow-management/software) - [Employee Engagement Software](https://www.capterra.ae/directory/30817/employee-engagement/software) - [Low Code Development Platform Software](https://www.capterra.ae/directory/31756/low-code-development-platform/software) ## Alternatives 1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Quickbase](https://www.capterra.ae/software/157262/quickbase) — 4.4/5 (327 reviews) 3. [Caspio](https://www.capterra.ae/software/137206/caspio) — 4.6/5 (249 reviews) 4. [Intellect QMS AI](https://www.capterra.ae/software/108528/intellect) — 4.6/5 (84 reviews) 5. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "Get rid of routine tasks" — 4.0/5 > **Daria** | *16 April 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: ELMA saves me a lot of time as I don’t need to think about repetitive tasks. The procedure of reporting is almost fully automated, and I don’t need to work with Excel sheets anymore. ELMA RPA makes working process fast and errorless. > > **Cons**: The only problem is the lack of functionality, but it’s now being solved by developers. I believe that in the future there will be more necessary features. > > The system minimizes the need for programming, therefore you can reduce expenses of your company by hiring less developers. Tasks can be fulfilled easily by any employee. I adore ELMA RPA for its simplicity, integrity and accessibility. ----- ### "Very first ELMA project in Uzbekistan for the first super banking app" — 5.0/5 > **Ulugbek** | *26 April 2021* | Banking | Recommendation rating: 9.0/10 > > **Pros**: In a very short time, together with vendors and consultants, we were able to introduce the first super app in the banking sector in Uzbekistan. The most important thing is that the launch and further development of the complex set of systems (it is no less than a set with the ELMA system as its foundation) took place during the period of home quarantine in April 2020. More than a dozen systems are involved in our projects, so it was important to have a modern BPM system that would allow simple integration of all these systems, considering our business processes. What we liked most about the ELMA system was the ability to manage processes without much involvement from the IT department. As a result, the bank's retail business employees could manage to organize and control processes themselves. > > **Cons**: After the launch of the project the data that needed to be stored has increased along with an increase of the production capacity. We had to revise some elements in the entire structure to match the data traffic. But I think that this situation is fine with relation to the project growth. Moreover, the user interface could be more modern. The vendor promises that ELMA 4 will have more user-friendly interfaces. However, all of these are just suggestions, since ELMA BPM does its main task perfectly well, namely, it helps to automate and digitize business processes. > > We use ELMA BPM as the main tool to control the processes of our super app Joyda. With the introduction of ELMA BPM, we realized the importance of having such a platform for complex integrated software solutions like our Joyda project. We receive more than 1000 loan applications every day from ELMA BPM. Each process consists of hundreds of steps, including data collection, scoring calculation, customer approval, delivery, identification, and contract creation. Handling these processes requires consistency and reliability from the system. Requests processing in Elma BPM provides growth to the business and confidence in face of possible scalability. Having Elma BPM allows the bank to refuse to purchase CRM system, since the "Golden record" of the client can be put right in the section "Clients". ----- ### "HR processes without stress and headache" — 5.0/5 > **Anna** | *12 April 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: ELMA 365 has a great number of different modules, which allows to carry out most processes of the company in one place, and creates a comfortable environment for colleagues. For example, we don\`t need numerous CRM/BPM systems to get in touch with administrative personal from different departments. > > **Cons**: During the implementation of the system we didn\`t encounter any disadvantages that interfere with the working process. There are a few things that could be improved, but they are not critical. Moreover, we know that the development team works hard to improve the program constantly, and, as users, we are very happy about that. > > large amounts of data stored in a disordered manner or in google spreadsheets is the main problem. When you select candidates for a job position you need to hold several interviews, review test tasks and reach agreements. We used to proceeed all that via messengers. When 3 candidates applied at the same time a technical specialist or a project manager responsible for supervision would often get confused. Which test task were they looking through? Whose CV was that? When and where should they meet the next candidate? In short, it was an endless flow of information, and we were always afraid that we would make a mistake by employing a wrong person. We wanted to systemize and automate the whole process. What did we get? Clear statuses of work with each candidate. All tasks connected with interviews are completed in a timely manner. Details about candidates are stored in a single place and convenient format. We can view the history of our interactions even after 2-3 months. ----- ### "A scalable CRM that conforms to your needs" — 5.0/5 > **Ekaterina** | *12 April 2021* | Internet | Recommendation rating: 9.0/10 > > **Pros**: It wasn’t easy to to choose a CRM application — we had controversial ideas. On the one hand, we wanted the system to be simple and easy to understand. On the other hand, the system had to be easy to leverage, as our company was expanding at the time. With low-code technologies we could create a perfect system without the help of third-party developers. > > **Cons**: ELMA CRM can organize deals inside a company, but it doesn’t provide for an integral ecosystem for end clients. > > ELMA helped us achieve more than we wanted. We could not only manage leads, deals and sales conversion rate in the system, but we also solved problems traced to order processing. In the system we could organize work in the warehouse, document management, and delivery as end-to-end processes. Stay ambitious and provide your customers with excellent services with ELMA. ----- ### "Simple HR processes" — 5.0/5 > **Lada** | *1 April 2021* | Program Development | Recommendation rating: 9.0/10 > > **Pros**: ELMA365 ensures an excellent digital workspace. Having different modules, it makes it possible to streamline the company’s processes in a single medium. With ELMA you won’t need several systems to contact your staff or your potential clients - you can combine BPM and CRM functionality in one system. > > **Cons**: When implementing the system, we didn’t find any major flaws. Some things could be improved but they don’t interfere with the working process. Besides, we can see that the development team is working hard on the improvements, so we can’t complain. > > A lot of unorganized data stored in spreadsheets used to be the biggest problem. We had to carry out many interviews. When several people applied for the same position, HR managers would often be confused and make mistakes. We systemized and automated the hiring process with ELMA, and it has become smoother, faster, and simpler. Information about potential employees is stored in a single system, and it’s convenient to access it even after 3 months.I recommend ELMA to those who want to keep all necessary data in a single place. The system is perfect for medium-sized companies with hierarchical structure. ELMA will save your time and money. I’m satisfied with the system and suggest you try it too\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/219939/elma365?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/219939/elma365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | nl | | | nl-BE | | | pl | | | sv | | ----- ## Structured Data