---
description: Get detailed information about Wazzup usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Wazzup Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Integration Software](/directory/8/integration/software) > [Wazzup](/software/213541/wazzup)

# Wazzup

Canonical: https://www.capterra.ae/software/213541/wazzup

> Integrates WhatsApp \& Instagram with CRMs which helps to improve communications with the clients.
> 
> Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Wazzup?

Wazzup will be useful for companies of any size and business area, where communication with clients is carried out through instant messengers and control of all processes in the CRM system is required

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 2 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Wazzup

## Commercial Context

- **Starting Price**: €16.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 154 more

## Features

- Automated Responses
- CRM Integration
- Campaign Planning
- Contact Management Software
- Dashboard Software
- Data Connectors
- Data Management Software
- Data Synchronization
- Data Warehouse Software
- Database Support
- Mass Texting
- Message Personalization
- Real-Time Data
- Reporting/Analytics
- Scheduled Messaging
- Third-Party Integrations
- Workflow Management Software

## Integrations (8 total)

- 1CRM
- Bitrix24
- GetCourse
- HubSpot CRM
- Kommo
- Pipedrive
- Planfix
- Zoho Flow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Integration Software](https://www.capterra.ae/directory/8/integration/software)

## Related Categories

- [Integration Software](https://www.capterra.ae/directory/8/integration/software)
- [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software)
- [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software)
- [Social CRM Tools Software](https://www.capterra.ae/directory/31584/social-crm-tools/software)

## Alternatives

1. [CloverDX](https://www.capterra.ae/software/133442/cloverdx) — 4.7/5 (10 reviews)
2. [BroadPeak](https://www.capterra.ae/software/144697/k3) — 4.9/5 (39 reviews)
3. [Integration Hub](https://www.capterra.ae/software/218751/integration-hub) (0 reviews)
4. [Zapier](https://www.capterra.ae/software/130182/zapier) — 4.7/5 (3043 reviews)
5. [UiPath](https://www.capterra.ae/software/135186/uipath-robotic-process-automation) — 4.6/5 (721 reviews)

## Reviews

### "How OnlineSim Company uses the Wazzup service" — 5.0/5

> **ilya** | *29 April 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Quick integration of the CRM system (Bitrix24) with all messengers. This allows  to control all sales and communications in one app
> 
> **Cons**: we didn't find any disadvantages of the system

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### "Corre en la dirección contraria" — 1.0/5

> **Óscar** | *10 March 2025* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Nada, ha sido un caos desde el primer momento, te marean diciéndote que te solucionarán los millones de problemas y nunca llega la solución.
> 
> **Cons**: Servicio bueno hasta que pagas. En ese momento empieza el caos.
> 
> Mi experiencia con Wazzup ha sido un absoluto desastre. Contraté su servicio esperando una solución eficiente para la gestión de chats en mi empresa, pero lo que obtuve fue un caos total. Desde el principio, el sistema tenía un fallo grave: todos los empleados podían ver chats que no les correspondían, algo completamente inaceptable en cualquier herramienta profesional.

Intenté comunicarme con su soporte técnico, pero lo único que recibí fueron respuestas repetitivas, excusas interminables y una serie de pruebas absurdas que, después de horas de pérdida de tiempo, no llevaron a ninguna solución. Me pidieron capturas, vídeos, ejemplos, más capturas, más ejemplos… y cuando pensaba que al fin iban a hacer algo, simplemente me pedían MÁS pruebas. Como si yo tuviera que hacer el trabajo de su equipo de desarrollo.

Después de toda esta pesadilla, pedí la cancelación de mi cuenta y el borrado de mis datos. ¿Y qué recibí? Más rodeos. Más ‘espera a que lo revise el especialista’. Más excusas. Básicamente, una empresa que no solo vende un producto que no funciona como debería, sino que además te convierte en su tester involuntario y te hace perder el tiempo sin ofrecer soluciones reales.

Si estás pensando en usar Wazzup, mi consejo es simple: corre en la dirección contraria. Ahórrate el tiempo, el dinero y la frustración. Hay alternativas mucho más serias y profesionales en el mercado.

## Links

- [View on Capterra](https://www.capterra.ae/software/213541/wazzup)

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| en | <https://www.capterra.com/p/65549/Wazzup/> |
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| en-AU | <https://www.capterra.com.au/software/213541/wazzup> |
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