---
description: Get detailed information about Feed It Back usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Feed It Back Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Feed It Back](/software/213501/feed-it-back)

# Feed It Back

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> The customer experience dashboard for hospitality operators.
www.feeditback.com
> 
> Verdict: Rated **4.9/5** by 81 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Feed It Back?

We are the UK's leading total reputation solution for the Hospitality sector

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 81 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Feed It Back

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, German, Italian, Spanish
- **Available Countries**: Australia, Austria, Belgium, France, Germany, Greece, Guernsey, Ireland, Isle of Man, Italy, Jersey, Malta, Monaco, Netherlands, Portugal, San Marino, Spain, United Kingdom, United States, Vatican City and 1 more

## Features

- Customer Experience Management
- Engagement Tracking
- Response Management
- Review Request
- Review Sharing
- SEO Management
- Sentiment Analysis
- Social Media Integration

## Integrations (13 total)

- AccessPaaS
- Airship
- Google One
- Instagram
- OpenTable
- ResDiary
- TOGGLE
- Trail
- Trustpilot
- Twitter/X
- Yapster
- Yext
- Zonal

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software)

## Alternatives

1. [rater8](https://www.capterra.ae/software/177794/rater8) — 5.0/5 (183 reviews)
2. [Trustpilot](https://www.capterra.ae/software/169618/trustpilot) — 4.5/5 (1205 reviews)
3. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (704 reviews)
4. [TrueReview](https://www.capterra.ae/software/210085/truereview) — 5.0/5 (154 reviews)
5. [Experience.com](https://www.capterra.ae/software/178112/socialsurvey) — 4.7/5 (89 reviews)

## Reviews

### "Fab Product and Service" — 5.0/5

> **Lisa** | *18 January 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Integration with our EPOS system., richness of data and reporting, ease of use, instant feedback.
> 
> **Cons**: The reports wizard wasn't the easiest for me personally but I had amazing support from  \[SENSITIVE CONTENT HIDDEN\] so never went without the reporting I needed
> 
> I found my experience overall with Feed it Back to be great, from first conversations to implementation and support, there was always someone there to help and make the process smooth which has resulted in us agreeing to roll out across all sites following a trial on 7 last year.

-----

### "Invaluable with clear development insights" — 5.0/5

> **Jamie** | *24 October 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Having the ability in real-time to collate all reviews from applicable channels not only makes our operation more efficient, it has allowed us to pivot when required to ensure our guest opinion score remains strong. The dashboard facility gives clear indication of not only individual restaurant training and development needs but brand level decisions which we now base on fact not feeling. The integration possibilities with other suppliers has made our 360 tech stack quite impressive, all of this married absolutely perfectly with great account and success management/training. Thank you FIB team.
> 
> **Cons**: Nothing stands out as a con. The system is easy to use and completely data driven.
> 
> Seamless, extremely  efficient, clear, concise and effective as soon as you go live.

-----

### "Feed It Back Review" — 4.0/5

> **Laura** | *23 July 2023* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Excellent Customer Service, integrations, easy to use day to day, reasonably priced and good monthly insights.
> 
> **Cons**: More flexibility needed on report generation, dashboard could be more engaging for end users.

-----

### "Eyes on the business" — 5.0/5

> **Iwona** | *17 December 2020* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Tailored to our industry with insightful comparisons and market placing
Easy to deploy and use by all level users
Support that goes above and beyond
> 
> **Cons**: The reset password link takes a wile to come over but this is the only con I can think of.
> 
> From the initial conversation, through signing contracts, deployment and every day interactions it has been an absolute superb experience. Team Feedback always goes extra mile to help us achieve our business goals. Despite multiple last minute request, they are always able to help and assist.

-----

### "Fairgame X Feed it Back" — 5.0/5

> **Suzanna** | *29 March 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: All the info. you need in one place. FiB makes it easy to identify the areas you need to work on and track overall progress.
> 
> **Cons**: Overall we're extremely pleased - no frustrations for now.
> 
> The team is excellent. \[sensitive content hidden\] who helped set up our account was extremely thorough and had some excellent suggestions also. \[sensitive content hidden\] has been incredible post-launch and has pulled a number of in-depth reports for us which we've found very useful.

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Next: [Next page](https://www.capterra.ae/software/213501/feed-it-back?page=2)

## Links

- [View on Capterra](https://www.capterra.ae/software/213501/feed-it-back)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/213501/Feed-It-Back/> |
| en-AE | <https://www.capterra.ae/software/213501/feed-it-back> |
| en-AU | <https://www.capterra.com.au/software/213501/feed-it-back> |
| en-CA | <https://www.capterra.ca/software/213501/feed-it-back> |
| en-GB | <https://www.capterra.co.uk/software/213501/feed-it-back> |
| en-IE | <https://www.capterra.ie/software/213501/feed-it-back> |
| en-IL | <https://www.capterra.co.il/software/213501/feed-it-back> |
| en-IN | <https://www.capterra.in/software/213501/feed-it-back> |
| en-NZ | <https://www.capterra.co.nz/software/213501/feed-it-back> |
| en-SG | <https://www.capterra.com.sg/software/213501/feed-it-back> |
| en-ZA | <https://www.capterra.co.za/software/213501/feed-it-back> |

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