--- description: Get detailed information about Cerbo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cerbo Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [Cerbo](/software/211395/cerbo) # Cerbo Canonical: https://www.capterra.ae/software/211395/cerbo Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/211395/cerbo?page=2) > EHR + Patient Portal for functional med, DPC, \& cash practices, with incredible features \& support. > > Verdict: Rated **4.3/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cerbo? Your do-it-all EHR for direct-pay clinics ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 23 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cerbo - **Founded**: 2010 ## Commercial Context - **Starting Price**: $306.00 - **Pricing model**: Flat Rate - **Pricing Details**: One time setup $1,195 + monthly subscription - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - Charting - E-Prescribing - Patient Portal Software ## Integrations (6 total) - ActiveCampaign - Fullscript - Propelr - Shopify - Stripe - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software) ## Alternatives 1. [Fusion](https://www.capterra.ae/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.ae/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [Alleva](https://www.capterra.ae/software/180899/alleva) — 4.5/5 (282 reviews) 4. [AestheticsPro](https://www.capterra.ae/software/93446/aestheticspro) — 4.4/5 (662 reviews) 5. [ModMed](https://www.capterra.ae/software/124590/ema) — 4.4/5 (369 reviews) ## Reviews ### "HORRIBLE CERBO. Do not waste your stress\!" — 1.0/5 > **Lisa** | *26 June 2025* | Alternative Medicine | Recommendation rating: 0.0/10 > > **Pros**: It is hard to come up with what I like since they do not support the software benefits. I literally cannot say anything positive. > > **Cons**: I am a practice consultant, I have used their software with 3 of my clients. They charge a lot, have very very very poor customer service and virtually no support and when you ask for help they scold you. It is so upsetting. I am recommending other software options for my clients. I will be recommending other software options to my clients and the thousands I will be speaking to at conferences. > > It is so disheartening to deal with a company that tells you that you can only have one training a year for a new hire. Everything is on videos so if you are what would be a 3 minute question you have to watch a 45 minute video. No logic. ----- ### "Please be aware" — 1.0/5 > **Stefanie** | *18 October 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: It was somewhat easy to use and learn initially. > > **Cons**: Cerbo had a complete loss of data for our clinic on \[sensitive content hidden\]. They have taken no accountability for it and are doing all they can to keep anyone else from being warned. > > Terrible. I wouldn't recommend having any association with this company. ----- ### "Cerbo Expert Here" — 5.0/5 > **Dayleane** | *15 May 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: I really like how this EHR is very user friendly > > **Cons**: It can be hard to resolve billing issues > > Cerbo is a great platform for medical practices. Their support team is available and help resolve issues immediately. Scheduling and creating different schedule types is easy along with adding inventory and charge parts. ----- ### "Cerbo" — 5.0/5 > **Dr. Traci** | *12 November 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I am a solo practitioner and Cerbo allows me to do all of the things I need to do. It also allows for a team. I love the online scheduler and that I can process payments. It is very robust and there are features I'm not using yet. I like that they are available to me when my practice reaches that level so I won't have to change EMR's again. Customer support is excellent. > > **Cons**: The cost is high for my small practice. Sometimes I wish I could make small changes to forms, etc. However, customer support is great and they make the changes quickly. ----- ### "Tried numerous EMR and this is the most versatile & beautiful, perfect for DPC (direct primary care)" — 5.0/5 > **Linh** | *19 August 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: This Cerbo (MD-HQ) EMR never stops improving, new features every day driven by customers like me. Amazing customer support, without frustrations nor delays that typically found in many companies. I love the fact that: (1) I can open MANY patient charts at the same time and in different windows and all on the screen for me to view at once (this feature cannot be found in some EMR); (2) I can have ALL the parts of patient chart accessible to me at the same time while typing my notes while talking to patients (instead of having to close my notes to pull up the labs/last notes/specialist scanned charts then re-open my note again); (3) if I suddenly loose power or internet connection my notes are saved automatically and can be found (other EMRs I have lost my 2 hours note before); (4) I can sign my note even without a diagnosis or ICD10 (some EMR forces me to do these before it "allows" me to sign my note); (5) beautiful pleasant colors to look at, endless customizations on my end and on EMR's end with simple email request and voila it's done (6) one EMR with everything I needed for prescribing, sending faxing (I opted out of paying for receiving fax to save money), sending patient portal messages or emailing them from EMR if they don't want to use portal, charges, billing. I use Google voice for my phone and texting. (7) I can pull up a "copy" (which i call "phantom") of my current note 1 minute ago, 2 minutes ago, etc. and pull up something I deleted a while back. > > **Cons**: (1) My encounter notes cannot be bolded or italicized or underlined, wishing I could like in Word documents where I can do those with CONTROL key + "B" / "I" / "U" so I can focus on certain parts when reviewing my own long and detailed notes. As my own solution: I capitalized things that I wanted myself to pay attention to but that makes the note looks kind of ugly. I heard they are working on it to fix this "wish" and I'm praying it will come to pass soon. (2) the specialists across the nation is not pulled in nor searchable (Elation has this ability at this time). I'd like to have it available like that of pharmacies and medication (and labs after integration). It's time consuming to enter fax \# and phone \# and addresses for each specialists. There are API at \[SENSITIVE CONTENT\] so I hope they are working on that; for now I have to use that CMS NPI registry website + Google search for the specialists info and set them up individually myself in the EMR as time goes by. > > EXCEPTIONAL\! Very pleasant interaction with support services. EMR with good flow, logic, and efficiency. I have tested numerous EMRs before purchasing this. I have also worked with numerous EMRs in my lifetime as military and civilian physician, and i like this one Cerbo(MD-HQ) for DPC or private clinics, and I like Epic for ER settings. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/211395/cerbo?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/211395/cerbo) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Structured Data