---
description: Get detailed information about Virtual Care Platform usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Virtual Care Platform Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Virtual Care Platform](/software/211295/virtual-care-platform)

# Virtual Care Platform

Canonical: https://www.capterra.ae/software/211295/virtual-care-platform

> Fully-branded \&amp; tailored virtual care, whether your an independent veterinarian, a hospital, or operating a nationwide network.
> 
> Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Virtual Care Platform?

Our technology works great for any sized veterinary business. One single platform is adaptable enough to accommodate anything from an independent veterinarian to hundreds of veterinary clinics.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smart.Vet
- **Founded**: 2018

## Commercial Context

- **Starting Price**: CA$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: No per-consultation fees. Only standard payment processing fees apply.
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- Appointment Scheduling Software
- Client Management
- Confirmations/Reminders
- Patient Records Management
- Payment Processing Software

## Category

- [Veterinary Software](https://www.capterra.ae/directory/30617/veterinary/software)

## Alternatives

1. [DaySmart Vet](https://www.capterra.ae/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews)
2. [Instinct Science](https://www.capterra.ae/software/1017062/instinct-emr) — 4.9/5 (234 reviews)
3. [Covetrus Pulse](https://www.capterra.ae/software/130107/covetrus-pulse) — 4.0/5 (542 reviews)
4. [Shepherd](https://www.capterra.ae/software/172485/shepherd-app) — 4.7/5 (87 reviews)
5. [ezyVet](https://www.capterra.ae/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews)

## Reviews

### "Smart.Vet Telehealth..." — 5.0/5

> **Calvin** | *18 December 2020* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: After a little learning curve, i'm a quite pleased with this platform.  &#10;I can't really compare it to other ones though, as i've only used this one, and will continue to.&#10;It's helped me monetize the time spent with client inquires, and converted some of them,  into housecall appointments.
> 
> **Cons**: I've mentioned some defects that need to be addressed, and 'they' say, it's on their list to address; I'd like to see them addressed sooner though.&#10;One of them is the Intake Questions and Image, Videos and Documents options for the clients to input; This part needs some type of notification to me, when something is placed there; having to click on the drop down, to check, is very inefficient\!&#10;There were some other inefficiencies mentioned, but they addressed those efficiently\!
> 
> See the Pros.&#10;Am definitely glad I signed up with them\!&#10; &#10;One Con, incorporating a couple of your queries here, is another platform was able to capture Vaccination reminders into the system; this would be Extremely valuable\!\!\!

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### "Perfect solution" — 4.0/5

> **Debbie** | *18 December 2020* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: It was available at the very start of COVID and easy to set up. Support was great and timely.
> 
> **Cons**: For some reason clients don't find it easy to use. I've had a couple of people say they can't figure out how to book an appointment and a couple of people who couldn't figure out how to launch the video consultation from their end. Not sure why because it seems simple enough to me
> 
> I've been able to keep my mobile practice operating during COVID as I have stopped making housecalls.

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### "Telemedicine in the face of COVID-19" — 4.0/5

> **Kristen** | *21 December 2020* | Veterinary Software | Recommendation rating: 8.0/10
> 
> **Pros**: The Smart.Vet software has allowed us to easily transition during all the changes COVID brought to the veterinary industry. It has allowed us to connect with our clients for long term management of disease, and even annual health reviews. The technology is simple, and the connections are great. Charging via the platform saves our front office staff time.
> 
> **Cons**: The booking platform could be more seamless. Currently we are unable to edit appointments so they have to be deleted and rebooked. &#10;Some of our clients have issues navigating the platform and need guidance - a consequence of new technology?
> 
> Many clients have been very appreciative of the ability to conduct appointments this way. We are getting more information by discussing issues in the comfort of their own home. This allows us to develop a plan prior to the patient coming into the hospital for efficient curbside service, especially as we enter the winter months\!

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### "Smart vet - Very Helpful during Covid 19" — 5.0/5

> **Marika** | *18 December 2020* | Veterinary Software | Recommendation rating: 8.0/10
> 
> **Pros**: During this Covid-19 pandemic, our clients still can't come in to the clinic. Smartvet has helped our client to be part of examination without being physically there. I definitely think telemedicine is an important part of the future of veterinary medicine.
> 
> **Cons**: Smart Vet need to integrate with Avimark. At the moment, we have to update 2 appointment schedule, Avimark and Smartvet which can get confusing and cause double bookings.
> 
> Smartvet is a very helpful technology. We have trained our staff to use it and our clients enjoy the smartvet experience.

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### "User friendly platform" — 5.0/5

> **Renee** | *20 December 2020* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: We started using this software at the beginning of the COVID pandemic, trying to move some of our consultations to virtual.  It was a seamless transition and very user friendly.
> 
> **Cons**: I can't think of anything negative  - when we have run into problems they are always quick to respond and troubleshoot.

## Links

- [View on Capterra](https://www.capterra.ae/software/211295/virtual-care-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211295/Virtual-Care-Platform/> |
| en-AE | <https://www.capterra.ae/software/211295/virtual-care-platform> |
| en-AU | <https://www.capterra.com.au/software/211295/virtual-care-platform> |
| en-CA | <https://www.capterra.ca/software/211295/virtual-care-platform> |
| en-GB | <https://www.capterra.co.uk/software/211295/virtual-care-platform> |
| en-IE | <https://www.capterra.ie/software/211295/virtual-care-platform> |
| en-IL | <https://www.capterra.co.il/software/211295/virtual-care-platform> |
| en-IN | <https://www.capterra.in/software/211295/virtual-care-platform> |
| en-NZ | <https://www.capterra.co.nz/software/211295/virtual-care-platform> |
| en-SG | <https://www.capterra.com.sg/software/211295/virtual-care-platform> |
| en-ZA | <https://www.capterra.co.za/software/211295/virtual-care-platform> |
| fr | <https://www.capterra.fr/software/211295/virtual-care-platform> |
| fr-BE | <https://fr.capterra.be/software/211295/virtual-care-platform> |
| fr-CA | <https://fr.capterra.ca/software/211295/virtual-care-platform> |
| fr-LU | <https://www.capterra.lu/software/211295/virtual-care-platform> |

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