---
description: Get detailed information about Cbox usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cbox Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Cbox](/software/210480/cbox)

# Cbox

Canonical: https://www.capterra.ae/software/210480/cbox

> Embedded live chat application designed to help communities and training platforms communicate with visitors in real-time.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses Cbox?

Live chat application that helps communities, groups and event organizers streamline communications across visitors and participants on a white-labeled platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cbox

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: Cbox is offered across four pricing plans, outlined below.&#10;Cbox Free: Available for free&#10;Cbox Premium: $1.67 per month billed annually&#10;Cbox Pro: $7.50 per month billed annually&#10;Cbox Pro+: $15+ per month billed annually
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Chat/Messaging
- Customizable Branding
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.capterra.ae/software/180345/whatsapp) — 4.7/5 (16297 reviews)
3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Text Request](https://www.capterra.ae/software/167015/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "NO CUSTOMER SERVICE AT ALL \!\!\!\!\!" — 4.0/5

> **Chris** | *2 July 2021* | Entertainment | Recommendation rating: 0.0/10
> 
> **Pros**: i love the chatroom  and all its features.
> 
> **Cons**: wish it had a few more features  like video chat and was WordPress compatible . most of all i wish they had CUSTOMER SERVICE \!\!\!\!\! 3 emails to the contact us page and still nothing back from them and i am a paid in full member check to be sure completely  that this CBox product is compatible with your needs  cause this company doesn't seem to do refunds or to even talk to their customers GOOD LUCK
> 
> Love the product it does exactly what it says  but  does have a bit of customer service

## Links

- [View on Capterra](https://www.capterra.ae/software/210480/cbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/210480/Cbox/> |
| en-AE | <https://www.capterra.ae/software/210480/cbox> |
| en-AU | <https://www.capterra.com.au/software/210480/cbox> |
| en-CA | <https://www.capterra.ca/software/210480/cbox> |
| en-GB | <https://www.capterra.co.uk/software/210480/cbox> |
| en-IE | <https://www.capterra.ie/software/210480/cbox> |
| en-IL | <https://www.capterra.co.il/software/210480/cbox> |
| en-IN | <https://www.capterra.in/software/210480/cbox> |
| en-NZ | <https://www.capterra.co.nz/software/210480/cbox> |
| en-SG | <https://www.capterra.com.sg/software/210480/cbox> |
| en-ZA | <https://www.capterra.co.za/software/210480/cbox> |

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