---
description: Get detailed information about RF-SMART WMS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RF-SMART WMS Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [RF-SMART WMS](/software/210341/rf-smart)

# RF-SMART WMS

Canonical: https://www.capterra.ae/software/210341/rf-smart

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/software/210341/rf-smart?page=2)

> Native WMS for NetSuite (2,800+ customers) \& Oracle Cloud SCM (200+ orgs): No servers/integration and 99.9% accuracy.
> 
> Verdict: Rated **4.7/5** by 46 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses RF-SMART WMS?

Designed for businesses of all sizes, it is a native NetSuite cloud-based solution that helps track inventory, manage warehouse operations and streamline manufacturing, distribution \& retail processes

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 46 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ICS

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact ICS for pricing information
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based

## Features

- Activity Dashboard
- Alerts/Notifications
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Compliance Management
- Cost Tracking
- Customizable Reports
- Customization
- Data Import/Export
- Demand Forecasting
- Dock Management
- Inventory Control Software
- Inventory Management Software
- Inventory Tracking
- Label Templates
- Order Management Software
- Order Tracking
- Picking & Routing
- Procurement Management
- Purchase Order Management
- Real-Time Data
- Real-Time Monitoring
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Supplier Management
- Supply Chain Management Software
- Third-Party Integrations
- Workflow Management Software
- eCommerce Management

## Integrations (4 total)

- Dynamics 365 Business Central
- JD Edwards EnterpriseOne
- NetSuite
- Oracle Fusion Cloud SCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Inventory Management Software](https://www.capterra.ae/directory/30006/inventory-management/software)

## Related Categories

- [Inventory Management Software](https://www.capterra.ae/directory/30006/inventory-management/software)
- [Supply Chain Management Software](https://www.capterra.ae/directory/4/supply-chain-management/software)
- [Inventory Control Software](https://www.capterra.ae/directory/30106/inventory-control/software)
- [Warehouse Management Software](https://www.capterra.ae/directory/30005/warehouse-management/software)
- [Barcoding Software](https://www.capterra.ae/directory/10051/barcoding/software)

## Alternatives

1. [MRPeasy](https://www.capterra.ae/software/134177/mrpeasy) — 4.5/5 (170 reviews)
2. [Fishbowl](https://www.capterra.ae/software/123794/fishbowl) — 4.2/5 (1132 reviews)
3. [NetSuite](https://www.capterra.ae/software/135757/netsuite) — 4.2/5 (2077 reviews)
4. [Wasp Inventory](https://www.capterra.ae/software/155799/inventorycloud) — 4.3/5 (359 reviews)
5. [Rentman](https://www.capterra.ae/software/144616/rentman) — 4.6/5 (243 reviews)

## Reviews

### "RF Smart fan" — 5.0/5

> **Chris** | *20 May 2026* | Maritime | Recommendation rating: 10.0/10
> 
> **Pros**: They have made netsuite useful\! Their software has greatly improved our process and decreased our work load.
> 
> **Cons**: That they do not have more features. I'd love to be able to task people with work order or assembly tasks.

-----

### "Incredible WMS that is very easy to use\!" — 5.0/5

> **Justin** | *11 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like how innovative RF-Smart is and that you can also customize as needed. The team is quick to answer and always willing to help. The platform is also very user friendly so I dont have pushback from our employees when I train them and they are able to feel comfortable quickly. After initial training I dont have to worry about getting questions from the warehouse on how to use.
> 
> **Cons**: One thing I feel could be more helpful is related to new releases of the products. We have done some customizations and then in future releases some of those customizations have been added to the base product. Im bad at looking up release notes so I take blame on this as well, but it would be nice to receive more information related to new releases if you are using customized functions so I can know if I should switch back to the core functions. Maybe its just something I can add to a yearly review with my account rep to make sure we arent missing out on any new features.
> 
> RF-Smart has been great to work with. Not only do I really like their WMS but their team is phenominal. Everyone I have worked with and interacted with has been extremely helpful and always willing to help. I went to the user summit and had the pleasure of meeting the \[sensitive content hidden\] and he was also just as friendly and helpful as all the other employees I have worked with. If you come up with any ideas or ways for the product to improve they will dedicate resources to understanding your idea and are very receptive to that feedback. I cant say enough good things about the company culture and products.

-----

### "gourmet nut" — 4.0/5

> **joseph** | *3 July 2025* | Food Production | Recommendation rating: 4.0/10
> 
> **Pros**: we only use the summit it function
it's easy to use via the UI but not in the mobile app
my name is joe
> 
> **Cons**: the printing is not integrated with ns wms
> 
> as expected

-----

### "Strong Documentation and Support for a Successful Implementation" — 5.0/5

> **Kim** | *6 August 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: The quality of RF-SMART’s documentation, training materials, and support stood out the most. The setup and configuration guidance was thorough and easy to follow, which was especially helpful during our extended implementation. Their support team was also responsive and knowledgeable when we encountered questions along the way.
> 
> **Cons**: Some necessary setup steps were not always apparent from a quick scan or search of the documentation. For example, employee access required both scanner permissions and the correct preferences to be configured in NetSuite. I also found that searching the documentation with fewer, more targeted keywords produced better results. These were relatively minor learning-curve issues, and the documentation was helpful once I located the relevant information.
> 
> Overall, our experience with RF-SMART has been very positive. Our implementation was somewhat on-again, off-again internally and involved several consultants and contract resources before we completed the rollout. Throughout that process, RF-SMART provided strong documentation, effective training resources, and helpful support. Despite a few minor learning-curve issues during setup, the solution has been a valuable addition to our NetSuite environment.

-----

### "Efficient and User-Friendly Warehouse Management Solution" — 4.0/5

> **Verified Reviewer** | *20 May 2026* | Wholesale | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about RF-SMART WMS is its user-friendly design, real-time inventory visibility, and ability to improve warehouse accuracy and efficiency.
> 
> **Cons**: What I like least about RF-SMART WMS is that some processes feel too rigid and can take extra steps to complete simple tasks.
> 
> My overall experience with RF-SMART WMS has been positive. It has helped improve inventory accuracy, warehouse visibility, and operational efficiency, while making day-to-day warehouse processes more organized and easier to manage.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/software/210341/rf-smart?page=2)

## Links

- [View on Capterra](https://www.capterra.ae/software/210341/rf-smart)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/210341/RF-SMART/> |
| en-AE | <https://www.capterra.ae/software/210341/rf-smart> |
| en-AU | <https://www.capterra.com.au/software/210341/rf-smart> |
| en-CA | <https://www.capterra.ca/software/210341/rf-smart> |
| en-GB | <https://www.capterra.co.uk/software/210341/rf-smart> |
| en-IE | <https://www.capterra.ie/software/210341/rf-smart> |
| en-IL | <https://www.capterra.co.il/software/210341/rf-smart> |
| en-IN | <https://www.capterra.in/software/210341/rf-smart> |
| en-NZ | <https://www.capterra.co.nz/software/210341/rf-smart> |
| en-SG | <https://www.capterra.com.sg/software/210341/rf-smart> |
| en-ZA | <https://www.capterra.co.za/software/210341/rf-smart> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"RF-SMART WMS","description":"RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. \n\nRF-SMART has been recognized as the #1 reviewed WMS on NetSuite’s SuiteApp marketplace, a G2 leader for WMS and Ease of Use, a Capterra WMS Shortlist recipient. \n\nBuilt natively in NetSuite, RF-SMART eliminates separate servers, databases, or integration maintenance, keeping inventory data in the ERP as a single source of truth. \n\nWe serve customers processing from under 10 to 5,000+ orders per day and varying in size from under $1 million in annual revenue to over $1 billion in annual revenue.   \n\nWith 40+ years of expertise and 100+ inventory tools, our customers achieve 99.9% inventory accuracy, 40%+ productivity gains, and real-time visibility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7b5c8859-d589-4024-a6d7-be013309dd2c.png","url":"https://www.capterra.ae/software/210341/rf-smart","@id":"https://www.capterra.ae/software/210341/rf-smart#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":46},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/software/210341/rf-smart#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is RF-SMART WMS?","@type":"Question","acceptedAnswer":{"text":"RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. RF-SMART has been recognized as the #1 reviewed WMS on NetSuite’s SuiteApp marketplace, a G2 leader for WMS and Ease of Use, a Capterra WMS Shortlist recipient. Built natively in NetSuite, RF-SMART eliminates separate servers, databases, or integration maintenance, keeping inventory data in the ERP as a single source of truth. We serve customers processing from under 10 to 5,000+ orders per day and varying in size from under $1 million in annual revenue to over $1 billion in annual revenue. With 40+ years of expertise and 100+ inventory tools, our customers achieve 99.9% inventory accuracy, 40%+ productivity gains, and real-time visibility.","@type":"Answer"}},{"name":"Who Uses RF-SMART WMS?","@type":"Question","acceptedAnswer":{"text":"Designed for businesses of all sizes, it is a native NetSuite cloud-based solution that helps track inventory, manage warehouse operations and streamline manufacturing, distribution & retail processes","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/210341/rf-smart#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Inventory Management Software","position":2,"item":"/directory/30006/inventory-management/software","@type":"ListItem"},{"name":"RF-SMART WMS","position":3,"item":"/software/210341/rf-smart","@type":"ListItem"}]}]}
</script>