--- description: Get detailed information about ilert usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ilert Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [ilert](/software/207205/ilert) # ilert Canonical: https://www.capterra.ae/software/207205/ilert Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/207205/ilert?page=2) > ilert is the incident management platform with a built-in AI SRE: alerting, on-call, status pages. Made and hosted in Germany. > > Verdict: Rated **4.7/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ilert? Companies of any size across any industry that rely on their digital infrastructure being always-on 24/7. ilert is made for Engineering, DevOps, IT Ops and Support teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 65 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iLert - **Location**: Köln, Germany - **Founded**: 2011 ## Commercial Context - **Starting Price**: €0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: ilert is offered across four pricing plans, outlined below. A free trial is available. • Free: €0 per user per month (up to 5 users). • Pro: €19 per user per month billed annually and €24 per user per month billed monthly. • Scale: €39 per user per month billed annually and €49 per user per month billed monthly. • Enterprise: starts from €49 per user per month billed annually. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 67 more ## Features - Alerts/Notifications - Availability Management - Calendar Management - Calendar Sync - Communications Management - Incident Reporting - Mobile Access - On Call Scheduling - Real-time Scheduling - Reminders - Reporting & Statistics - Scheduling Software - Status Tracking - Third-Party Integrations ## Integrations (65 total) - AWS Budgets - AWS Lambda - AWS Personal Health Dashboard - Amazon CloudWatch - Amazon SES - AppDynamics - AppSignal - Autotask PSA - Auvik - Catchpoint - Checkly - Checkmk - Cisco Meraki - Cloudflare - Cortex XSOAR ... and 50 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software) ## Related Categories - [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software) - [Scheduling Software](https://www.capterra.ae/directory/30087/scheduling/software) - [Calendar Software](https://www.capterra.ae/directory/32297/calendar/software) ## Alternatives 1. [Freshservice](https://www.capterra.ae/software/132997/freshservice) — 4.6/5 (791 reviews) 2. [Site24x7](https://www.capterra.ae/software/168192/site24x7) — 4.7/5 (372 reviews) 3. [Datadog](https://www.capterra.ae/software/135453/datadog-cloud-monitoring) — 4.6/5 (367 reviews) 4. [PagerDuty](https://www.capterra.ae/software/125693/pagerduty) — 4.6/5 (220 reviews) 5. [OpsGenie](https://www.capterra.ae/software/170236/opsgenie) — 4.6/5 (155 reviews) ## Reviews ### "Reliable Alerting for Modern IT Operations" — 5.0/5 > **Pooja** | *6 July 2026* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: The platform provides the best infrastructure uptime protection for businesses with their interactive multi-team on-call schedules alongside a dependable, multi-channel voice and SMS alerting flow. > > **Cons**: Having to create enormous, intricate routing policies for distributed, large-scale enterprise networks tends to force the user to perform large, repetitive steps manually in the user interface. > > It is a great lightweight alternative to legacy paging systems that really reduces alert noise while for larger organizations, your alerting taxonomy needs thought upfront to avoid administration overloads. ----- ### "TechRisk Manager" — 4.0/5 > **Leonid** | *24 August 2025* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: It's easy and fast to setup. It's easy to navigate around. I have all the needed integrations. And decently looking app > > **Cons**: 1. No "live alerts" webpage (dashboard) 2. No "dark mode" (yeah, I stare at a screen 14 hours a day and prefer dark mode) > > Overall - good experience with the webservice. Some things definitely can be polished but everything is on acceptable level. ----- ### "Easy notifications with customizable preferences" — 5.0/5 > **Simon** | *20 August 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: really like the easy-to-use notification system, where each user can choose their own preferred notification types. > > **Cons**: The only limitation I’ve noticed is that ilert doesn’t yet integrate with all of the services we use. While the existing integrations work well, having broader native support would make the platform even more valuable. ----- ### "Best tool for our On-Call duty" — 5.0/5 > **Thomas** | *18 August 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: It's a very reliable tool with many features to manage our on-call duty services. The On-Call duty timetable is the best and flexible I noticed in comparisson with competitors. > > **Cons**: There is not that much I don't like. The only thing was, that there was an introduction of new call flows, which needs action to been taken. This should have been done automatically. ----- ### "A Reliable Tool for Managing Standby Shifts" — 4.0/5 > **Verified Reviewer** | *19 August 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The solution offers compatibility and easy integration with a wide range of monitoring tools. Additionally, the roster setting is a valuable feature to have. > > **Cons**: The license pricing for adding more users to the environment is relatively steep, and the process isn’t very straightforward since it requires reaching out to support. This can be inconvenient, especially as support response times are sometimes slower than expected. > > I find this tool very intuitive and effective for managing standby shifts within IT teams. It offers flexibility by allowing responses directly through the app, SMS, or phone call, which makes it especially practical in real-world scenarios. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/207205/ilert?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/207205/ilert) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data