--- description: Get detailed information about Bigin by Zoho CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.ae/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.ae/software/204998/bigin-by-zoho-crm?page=2) > AI-powered CRM for small businesses with pipelines, email, calls, WhatsApp, automation, and dashboards in one place. From $7/user. > > Verdict: Rated **4.7/5** by 744 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 744 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Tracking - Appointment Management - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer History - Data Import/Export - Document Management Software - Drag & Drop - Email Management Software - Email Templates - Event Triggered Actions - For Financial Institutions - Forms Management - Goal Setting/Tracking - Graphical Workflow Editor - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding Software - Online Forms - Patient Communications - Performance Metrics - Real-Time Notifications - Reporting/Analytics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Shared Contacts - Task Management Software - Template Management - Workflow Configuration - Workflow Management Software ... and 26 more features ## Integrations (78 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.ae/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.ae/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.ae/directory/32744/sales-tracking/software) - [Mac CRM Software](https://www.capterra.ae/directory/30917/mac-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18812 reviews) 3. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Kylas Sales CRM](https://www.capterra.ae/software/210630/kylas) — 4.8/5 (627 reviews) 5. [Pipedrive](https://www.capterra.ae/software/132666/pipedrive) — 4.5/5 (3062 reviews) ## Reviews ### "Simple, Reliable, and Easy-to-Use CRM" — 5.0/5 > **Vinit** | *6 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Simple, intuitive interface with just the right features for small teams-easy to adopt and use daily. > > **Cons**: Limited advanced customization, but it’s understandable given how lightweight and beginner-friendly the product is. > > Overall, my experience with Bigin by Zoho CRM has been very positive. It’s simple, reliable, and effective for managing day-to-day CRM activities. ----- ### "Trusted CRM" — 5.0/5 > **Aziz** | *13 June 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The platform is clean, intuitive, and quick to implement, making it ideal for teams that want to hit the ground running. We particularly appreciate the mobile app, which keeps our team connected and in control, even when working remotely. > > **Cons**: Basic Analytics- Reporting is straightforward, but not ideal for deep data analysis or complex KPIs. > > Zoho Bigin has helped to improve customer relationship management, track communications, and gain better insights into our sales performance—all at a very cost-effective price point. ----- ### "Simple, Effective, Sales Tool for SME's" — 4.0/5 > **Ibrahim** | *7 April 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Price is great for SME's Sales Pipeline feature keeps it Simple Connects with Email \& Messaging Apps > > **Cons**: I found it challenging to connect to the Telephony or maybe i dont know how. The UI can be more smooth > > I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and improvements in features, every quarter. ----- ### "our experienced with Bigin Zoho CRM" — 4.0/5 > **June** | *5 April 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: simplicity and customisation Overall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines. > > **Cons**: the interface is not as beautiful as monday.com > > Review for Bigin CRM by Zoho Bigin CRM is a fantastic solution for small businesses and startups looking for a simple yet effective CRM system. What really stands out is its user-friendly interface – it’s clean, intuitive, and doesn’t overwhelm new users with unnecessary complexity. Setting up pipelines, tracking deals, and managing contacts is incredibly easy and streamlined. One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go. The automation and integration capabilities (especially with other Zoho apps) are also quite powerful, considering the affordable pricing. That said, while it works wonderfully for small teams, it might feel limited for businesses that require more advanced customization, analytics, or enterprise-grade features. Overall, Bigin CRM is a reliable, efficient, and cost-effective tool for teams that need a no-fuss solution to manage customer relationships and sales pipelines. ----- ### "Best CRM Tool" — 5.0/5 > **Subhayu** | *11 March 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: They are simple, effective, and easy to use daily > > **Cons**: Each integration is priced separately, raising overall costs. > > Great CRM experience; simple, efficient, and reliable. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.ae/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data