--- description: Get detailed information about Paw Partner usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paw Partner Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Kennel Software](/directory/30574/kennel/software) > [Paw Partner](/software/203713/paw-partner) # Paw Partner Canonical: https://www.capterra.ae/software/203713/paw-partner Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/203713/paw-partner?page=2) > Paw Partner is software for independent boarding, daycare, grooming, and training businesses. We answer to customers, not investors. > > Verdict: Rated **4.8/5** by 61 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paw Partner? Paw Partner is software for independent boarding, daycare, grooming, and training businesses. We answer to customers, not investors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 61 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Paw Partner - **Location**: Bellingham, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: $44.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: We run our own boarding, daycare and grooming facility. We price Paw Partner based on what’s fair - not what we could squeeze you for. 40–100% less than comparable pet care software. Flat monthly pricing per location. • No per-pet fees • No per-staff fees • No per-reservation fees • No long-term contracts - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, Puerto Rico, United States ## Features - Alerts/Notifications - Appointment Management - Billing & Invoicing - Booking Management - Calendar Management - Client Portal - Confirmations/Reminders - Customer Database - Customer Management - Employee Management - Inventory Management Software - Mobile Access - Online Booking - Pet Birthday Tracking - Recurring Appointments - Reminders - SMS Messaging - Scheduling Software - Service Catalog - Staff Management ## Integrations (2 total) - Stripe - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Kennel Software](https://www.capterra.ae/directory/30574/kennel/software) ## Related Categories - [Kennel Software](https://www.capterra.ae/directory/30574/kennel/software) - [Pet Grooming Software](https://www.capterra.ae/directory/30845/pet-grooming/software) ## Alternatives 1. [Breeder Cloud Pro](https://www.capterra.ae/software/176356/breeder-cloud-pro) — 4.6/5 (79 reviews) 2. [KennelBooker](https://www.capterra.ae/software/143168/kennel-booker) — 4.6/5 (77 reviews) 3. [BusyPaws](https://www.capterra.ae/software/1014353/busypaws) — 4.7/5 (79 reviews) 4. [Pet Manager](https://www.capterra.ae/software/150536/pet-manager) — 5.0/5 (62 reviews) 5. [Gingr](https://www.capterra.ae/software/136469/gingr) — 4.5/5 (222 reviews) ## Reviews ### "The BEST Customer Service" — 5.0/5 > **Sara** | *11 July 2025* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: First and foremost, the customer service — hands down. We also love the app, the picture timeline, intuitive design and all of the details you can put into the pets. > > **Cons**: There is nothing that we do not like about it — if any “con,” it would only be that we are just missing a few features that we have gotten used to but they have been heard, understood and noted by the team members as well as met with solutions to work around them. > > We have been very nervous about making the switch over to Paw Partner but after many training sessions and especially those with \[sensitive content hidden\] our minds have been put to ease. \[sensitive content hidden\] has communicated every single detail and feature in a way that is so easy to understand, answered ALL of our questions personally (and promptly\!), and has actually made the process and training sessions fun\! All of the team members have been super personable, kind, helpful and patient, which makes such a stressful switch less scary\! ----- ### "Business Owner/groomer" — 4.0/5 > **Tracy** | *19 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: One of the standout features of PawPartner is the exceptional customer service. The team is always responsive and genuinely willing to listen to user feedback. We especially appreciate their openness to suggestions for upgrades, making us feel valued as partners in improving the platform. This commitment to continuously evolving and addressing customer needs sets PawPartner apart and ensures a positive experience for both our team and clients. > > **Cons**: Scheduling Multiple Pets Simultaneously Implement a feature that allows clients to add multiple pets to a single appointment booking. This could include a dropdown menu for selecting pets from the client profile or an option to "add another pet" before finalizing the booking. Faster Paw Payments Consider integrating a payment processor that supports same-day or next-morning payouts without requiring an early close. This might involve switching to a provider with faster settlement times while maintaining accounting-friendly cutoff times. Groomer's Name on Receipts Add a field on the receipt template to display the assigned groomer’s name. This can be auto-populated based on the appointment details. First Available Groomer" Scheduling Option Develop a system that automatically scans all groomer schedules for the next available slot and presents it to the client. This would eliminate the need for clients to manually check each groomer’s availability. These changes would not only ease the booking process but also enhance operational efficiency and customer satisfaction. If you'd like, I can help draft specific requests or proposals to present these ideas to your software or platform provider. Let me know\! While we appreciate the responsiveness of the PawPartner team and their willingness to take suggestions for upgrades, we’ve noticed occasional delays and a lack of in-depth knowledge when addressing some of the issues we encounter. Improving response times and ensuring the team is better equipped to handle complex or technical questions would significantly enhance the overall support experience. We value the effort you put into maintaining great customer relations and look forward to seeing continued improvements in this area. > > We have been very happy with our overall experience using PawPartner. The platform has been a valuable tool for managing our appointments, payments, and client interactions. ----- ### "It's the booking app you've been looking for" — 5.0/5 > **Kristina** | *26 November 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to keep track of everything for my business (appointments, clients, grooming notes, daily reports, etc). Has everything to help my business stay organized and grow. The Technical support and customer care have ALWAYS been responsive with any issues or concerns. > > **Cons**: Not having an online user manual pdf to master all the ins/outs of the booking app and make the most of the system. > > From the moment I started putting my business together to a year later into running it, Paw Partner has been a wonderful tool. Everyone involved from onboarding to technical troubleshooting has been prompt and helpful. I knew when I found Paw Partner, that this would be the app I wanted for my grooming business. ----- ### "Love Paw Partner" — 5.0/5 > **Ellen** | *9 November 2024* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: The price is extremely reasonable for the service you get. I always get a very fast response when I need help or have questions. When we met Savannah at the 2023 trade show, she mentioned Paw Partner having high standards. I loved that because I always say I have high standards when it comes to dog boarding. We saw Savanah again at the 2024 trade show and she helped me with some stuff I needed help with. They are really good with support. > > **Cons**: In NC, we need to have the owners name, address, phone \# and emergency contact info readily available for the inspector. Paw Partner’s run cards do not have that info on them. I don’t have internet out in our kennel area, so it’s not like I can keep a computer out there to pull up that info for the inspector. That info doesn’t print well from the location it is on Paw Partner. Anyway, it’s a minor inconvenience that makes extra work for me, but certainly something I can deal with given all the other good things about Paw Partner. > > I have had Paw Partner for just about a year now and I really do like it. I highly recommend them\! ----- ### "Operationally the BEST Kennel Program" — 5.0/5 > **Paul** | *20 November 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Fantastic program very easy on mobile devices > > **Cons**: Anything we don't like they find a work around or take notes for future improvements. > > They have been very responsive and easy to deal with\! ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/203713/paw-partner?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/203713/paw-partner) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data