---
description: Get detailed information about Emotive usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Emotive Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Emotive](/software/202425/emotive)

# Emotive

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> Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.
> 
> Verdict: Rated **4.3/5** by 106 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Emotive?

Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 106 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emotive

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Emotive for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- Audience Targeting
- Automated Responses
- CRM Software
- Campaign Management Software
- Contact Management Software
- Customer Segmentation
- Engagement Tracking
- Human Handover
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging

## Integrations (11 total)

- BigCommerce
- Gorgias
- Help Scout
- Justuno
- Klaviyo
- Mailchimp
- Shopify
- Slack
- WooCommerce
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software)

## Related Categories

- [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software)
- [eCommerce Software](https://www.capterra.ae/directory/3/ecommerce/software)
- [Mobile Marketing Software](https://www.capterra.ae/directory/31308/mobile-marketing/software)
- [Conversational Marketing Platform Software](https://www.capterra.ae/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Project Broadcast](https://www.capterra.ae/software/1059384/project-broadcast) — 4.9/5 (650 reviews)
2. [SlickText](https://www.capterra.ae/software/155430/slicktext-com) — 4.8/5 (269 reviews)
3. [Clearstream](https://www.capterra.ae/software/158103/clearstream) — 4.8/5 (694 reviews)
4. [Omnisend](https://www.capterra.ae/software/153508/omnisend) — 4.7/5 (836 reviews)
5. [EZ Texting](https://www.capterra.ae/software/145848/ez-texting) — 4.5/5 (273 reviews)

## Reviews

### "Customer Centric SMS Experiences" — 5.0/5

> **Matt** | *19 December 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process.  We have a measurable increase in customer engagement and in revenue since we began working with emotive.
> 
> **Cons**: Nothing worthy of note. Although their support is off seas, they are always available to help.
> 
> I really appreciate the custom and hands on approach to working on engaging the customer through SMS.

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### "Don't launch your SMS campaigns anywhere but on Emotive\!" — 5.0/5

> **Laura** | *17 March 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is super easy to use Emotive's tool to build SMS campaigns. The interface is fun to work in. Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a response. The best part of Emotive is their team - they are always there for you to call on for text copy help and platform help. They are always responsive and seems like they love their job with Emotive.
> 
> **Cons**: I have tried to think of a con about Emotive and I cannot come up with one\!
> 
> We have recommended Emotive to many clients to help launch their SMS program.

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### "Increase your ROI w/ Conversational Messaging by Emotive" — 5.0/5

> **Trevor** | *31 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The way they handle SMS messaging for e-commerce storefronts. The pricing is also a huge pro\!
> 
> **Cons**: Nothing not to like. The service works, their staff is super responsive, and once you learn about conversational messaging, you will see what I'm talking about\!
> 
> Emotive consistently generates a 35X ROI each and every month for my clients. Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to interact and speak to a real person via SMS. 

A lot of SMS services allow for broadcast messaging (a la email blasts), but Emotive's approach is a bit different which allows for your shoppers to actually respond to any message you send. This generates a new level of engagement and gives your brand a chance to make a happy customer, each and every time. 

The best thing about it is the pricing. Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of their competitors.

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### "Great Service + Great Customer Service" — 5.0/5

> **Undra** | *3 March 2025* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: I like the one-on-one customer service. My experience manager JC has made managing my SMS so much easier. He is vested in the success of not only my SMS but my brand.
> 
> **Cons**: The yearly contract - but I now understand because they need the time to work with the brand for it to be successful.
> 
> Overall I am very happy with Emotive and my customer experience manager JC.

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### "Strategic & organized" — 5.0/5

> **Susan** | *3 February 2025* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: As a person new to using SMS marketing I wasn’t sure what to look for. Emotive knows what they are doing to help small businesses, they are a full service provider, organized, helpful with strategy and listen to my requests. I recommend this team.
> 
> **Cons**: Pricing is reasonable. At first I didn’t understand it but they are always willing to explain.
> 
> When I don’t understand something or have questions, they always take time to explain.

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## Links

- [View on Capterra](https://www.capterra.ae/software/202425/emotive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/202425/Emotive/> |
| en-AE | <https://www.capterra.ae/software/202425/emotive> |
| en-AU | <https://www.capterra.com.au/software/202425/emotive> |
| en-CA | <https://www.capterra.ca/software/202425/emotive> |
| en-GB | <https://www.capterra.co.uk/software/202425/emotive> |
| en-IE | <https://www.capterra.ie/software/202425/emotive> |
| en-IL | <https://www.capterra.co.il/software/202425/emotive> |
| en-IN | <https://www.capterra.in/software/202425/emotive> |
| en-NZ | <https://www.capterra.co.nz/software/202425/emotive> |
| en-SG | <https://www.capterra.com.sg/software/202425/emotive> |
| en-ZA | <https://www.capterra.co.za/software/202425/emotive> |
| fr | <https://www.capterra.fr/software/202425/emotive> |
| fr-BE | <https://fr.capterra.be/software/202425/emotive> |
| fr-CA | <https://fr.capterra.ca/software/202425/emotive> |
| fr-LU | <https://www.capterra.lu/software/202425/emotive> |
| it | <https://www.capterra.it/software/202425/emotive> |

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