Who Uses Gmail?

Designed for businesses of all sizes, it is a cloud-based email marketing solution that assists with creating custom addresses, sending bulk emails and more.

What Is Gmail?

Cloud-based solution that enables businesses to send, receive, organize, translate and schedule emails across multiple user accounts.

Gmail Details

Google

http://www.google.com

Gmail Pricing, Cost & Reviews - Capterra UAE 2020

Gmail has a free version and does not offer a free trial.

Pricing Details

The solution is offered for free.

Free Version

Yes

Free Trial

No

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Gmail Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

Gmail Alternatives - Capterra UAE 2020

More Gmail alternatives

Gmail Reviews

Showing 5 of 2,558 reviews

Overall
4.8/5
Ease of Use
4.8/5
Customer Service
4.5/5
Features
4.7/5
Value for Money
4.8/5
Sejal S.
Software Engineer
Banking, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/06/2020

"Gmail Review about the folders"

Comments: It is good but they have a huge competition with icloud from Apple.

Pros: The best part is that the most important emails are in my primary inbox, and the rest of them go into updates or promotions.

Cons: When I am waiting for an email and it is in updates or any folder but primary. Make your system stronger to categorize emails. One time I was waiting on an email from my job which was due in 48 hours but it was shifted to updates instead of primary and I did not receive the email.

  • Reviewer Source 
  • Reviewed on 08/06/2020
Jules M.
Realtor
Real Estate, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/08/2020

"Strong email platform with exceptional integrations"

Comments: find GMAIL to be overwhelmingly easy to use, well designed and thoughtful. It's an excellent mail client and I've been very happy. I also like the the suite of programs that are all available - for free- when you open a gmail account. They all work really easily together.

Pros: The best feature is the fact that GMAIL is overwhelmingly easy to use, both as a standalone email client and as a full suite of programs that are all available - for free- when you open a Gmail account. They all work really easily together. I didn't anticipate using Google Drive when I began using GMAIL, but soon, I couldn't remember a time when I didn't utilize it. All in all, the software is very well designed, user friendly, and intuitive.

Cons: One area where I think Google could improve GMAIL is with the functionality for Label and Move. Many times, I have carefully selected dozens (or even hundreds) of individual emails, and then attempted to Move them to a folder, only to realize I've selected Label instead. At this point, all emails have been (incorrectly) labeled, and worse, all have now been deselected.
At this point, I have to go back through and re-select the emails one by one, unlabeled them, then select them all again, one by one and move them to the folder.
I can't be the only person who has struggled with this, can I?

  • Reviewer Source 
  • Reviewed on 01/08/2020
Aasis Y.
Product Consultant
Information Technology & Services, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 26/03/2020

"Reliable and easy to navigate email service"

Comments: My Organization has been using Gmail for the last 3-4 years. I have been personally using Gmail since it was launched in 2005-06. For personal use, I always advocated the use of Gmail over other email service providers. On the professional front, I think Gmail is a good tool and they are making progress in the right direction. They still have a long way to go to compete with MS Outlook that is specifically used for official purposes. I believe that Gmail needs to work on its ability to showcase the email threads in a better manner, provide the flexibility to include one email in another as an attachment by simple drag and drop and finally there are a lot of options available in Gmail which are not easy to find. For example: meeting schedules, how to delay sending an email in Gmail.

Pros: 1) Nudges: Gmail sends prompters for emails where a follow-up may be required. It comes in very handy especially when you have multiple emails to respond to every day.
2) Emails can easily be categorized based on the filter rules provided. It makes my life very easy since I get close to 500+ emails every day.
3) It can easily be used with other Google Suite products like Google Docs, Google Sheets etc.
4) hangouts integrated directly with Gmail makes it very easy to know who is online and directly reach out to them via chat/call.

Cons: 1) You cannot embed one email inside another email like an attachment. Many times, I have to refer to another mail while talking to colleagues or client and it is not possible to include that email in the form of an attachment by just dragging and dropping the email. this feature is available in Outlook and comes in very handy.
2) When there is a lot of back and forth on a single email thread, it is difficult to follow the mail thread in Gmail since it gets clustered.

  • Reviewer Source 
  • Reviewed on 26/03/2020
George R.
Lesson Manager/Head Coach
Sports, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 21/05/2020

"Gmail Review"

Comments: I am communicating through large groups of people through gmail and they make it quite easy. My favorite part about gmail is its ability to schedule emails to be sent at certain times. I only spend so much time in the office and most of my time giving lessons, so the ability to send emails when I'm not in front of the computer is amazing.

Pros: The features of Gmail, specifically abilities to star or mark important emails make the software very user friendly. Many of the functions are easy to use and there are multiple ways to perform each task. I tend to distribute videos and large powerpoints or spreadsheets through gmail and there has never been a problem attaching media or other links to my emails.

Cons: Integration with my existing business was fairly easy, however, there are some features that I wish gmail would fix up. Security is obviously a large priority yet I tend to miss out on some emails from new possible clients or employees because their emails get sent to spam. This is a con of gmail and I take fault for missing clients and not being able to find their emails as soon as possible.

  • Reviewer Source 
  • Reviewed on 21/05/2020
Edward C.
Educational Program Director
Education Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/09/2019

"An Oldie but still staying srong"

Comments: Overall I'm hooked and use it daily. It also has a better connotation to give someone your gmail address as a personal address over yahoo or aol.

Pros: The best part of this app is the reliability, spam filters, and ability to utilize SMTP access. The automated inboxes are a plus as in other programs you can pull your hair out trying to organize rules and folders. It took a little training to Gmail to understand the difference between social, promotions, and updates but it picked up really fast.

Cons: Not robust. If you need things like rules you will need to utilize programs like Outlook. Also privacy. This is google, so if you like recommendations and it to guess (pretty accurately) what you are looking for in your next Google search then it's great. If you are not a fan of a company keeping track of every purchase made via emails (you can see a list of every product you've ever received a email receipt for in security settings).

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/09/2019