--- description: Get detailed information about Noora usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Noora Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Noora](/software/202285/noora) # Noora Canonical: https://www.capterra.ae/software/202285/noora Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/202285/noora?page=2) > With Noora, you can validate your feature ideas and product roadmap before you start development. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Noora? Noora supports businesses of all sizes (primarily Saas) that want validate their feature ideas and product roadmap before they start development. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Noora ## Commercial Context - **Starting Price**: $29.99 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Customer Experience Management ## Integrations (4 total) - Intercom - Jira - Segment - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software) ## Alternatives 1. 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Also, we switched our Changelog to Noora and embedded it in our app. To be honest we haven't fully utilized the connection between Ideas and Changelog, but we'd like to do so in the future. > > **Cons**: One minor gripe is that I'm unable to take admin actions while viewing an idea, but have to go to another screen. Other than that, I'm very satisfied with Noora. > > We were looking to collect and manage feedback to replace our current bare-bones solution. We wanted a fully featured tool that would allow us to slice and dice the feedback as need to make sense of it all. The UX of the product needed to be good and not get in the way. Due to upcoming marketing initiatives, we expected a large influx of users, but we didn't have much revenue yet, so pricing was just right. Finally, it needed to have a dedicated and dependable team. Noora fit the bill\! Now, we have so much feedback now that we know what we'll be working on in the next year :) Users have a great and friendly way to get heard. We are confident in Noora's team and their attitude. Support is always prompt. Overall, we are quite happy with Noora and feel lucky to have found it. ----- ### "Easy-to-use feedback management and so much more" — 5.0/5 > **Robin** | *14 July 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The fact that I can both gather ideas on behalf of my users by easily linking social media interactions, email, and more; and that I have the public roadmap where users can directly add whatever feedback they have. The ease of use coupled with the fact that I can assign more data like value to each added idea is a really nice touch. For me it has also doubled as an internal note-taking software and bug reporting platform which is extra great\! > > **Cons**: I love the integrations already in place when creating changelog posts or adding ideas and insights. I just want more of it\! Since Noora is so flexible I just want more possibilities of integrating with the rest of my tech stack. > > I was keeping notes and feedback from my interactions all over the place, Slack, email, Paper. Noora helps me get a unified view of what is most important and what needs to be done next. It informs the next decision I have to make. ----- ### "Noora Experience" — 4.0/5 > **Abbie** | *15 July 2021* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I like how you can switch between regular and admin view easily, as I like to see what our customers are seeing sometimes. It's easy to move things between folders, as well as merge/delete duplicate ideas. Now that I know how to search, that is super helpful as well, and I like all the different options to filter by, as it makes it easy to find an idea made a while ago when you can't quite remember the title\! The sort options are good for this too, and it's nice to be able to see which feature requests have gained the most traction. > > **Cons**: It was a little bit overwhelming at first, especially the columns just full of numbers on the Ideas page. I also often find it's quite slow to update, for example the comment count won't increase for a little while after leaving a comment. I use this to make sure all of our customers have received a response, so it would be nice to see that update more quickly. It also took me quite a long time to realise you can just search by title\! I'd have thought such a crucial feature would be more clearly signposted. I wouldn't expect it to be under 'filter', I'd expect just a 'search' option. Maybe that one's on me\! When we first joined, I had such a struggle to upload a profile photo as well, but I believe that issue has since been resolved. > > Positive\! It's nice to have a platform where our users can submit feedback and ideas and get a direct response from the developers. ----- ### "Highly valuable to any user-minded organization" — 4.0/5 > **Rikard** | *10 September 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Noora is excellent at capturing feedback and presenting it in an actionable manner. Going from tagging support tickets, having spreadsheets with links to various email discussions or survey results to Noora is saving so much time and effort. It is also a lot easier to generate buy in from stakeholders when the feedback can be presented in a very direct manner. Any product manager can save a considerable amount of time using a tool like this and I have found nothing that beats Noora in terms of usability and customer support. I find the overall quality very high and the product team is very focused on delivering a great user experience. > > **Cons**: The product is still somewhat early in its development, I am especially missing things like pinned comments or similar to guide new users providing feedback in a ongoing discussion, but the pace of updates has been quite high so far so hopefully this is not a problem for later adopters. Additional tools for measuring user activity would also be valuable for more mature teams and this is something I hope will be available in a future update as well. ----- ### "This is where feedback lives." — 5.0/5 > **Michael** | *11 October 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It’s great to have one place to collect, categorize, and discuss pieces of customer feedback. Because this is also the place where customers are kept up to date with product updates it seems to increase user participation and it makes it easier as a product manager to get the customer insights that I am looking for. > > **Cons**: Noora is extremely flexible. Which is a good thing. But if you don’t water your plants and trim your weeds, the garden can get messy. If you don’t moderate and categorize the customer feedback well… you get what I mean. > > The team behind Noora is extremely fast in shipping improvements to features and is not afraid to rethink how they’re doing things. Noora uses Noora to do this which I as a user and administrator appreciate. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/202285/noora?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/202285/noora) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data